Pro 10 Bewertungen 

142
TrustScore 2 von 5

2.1

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

ik bestelde de dieetbox P14, er ontbraken 2 eiwitrepen en 1 zakje koekjes. Na mailtje gestuurd te hebben, reactie ontvangen dat dit niet kon. Nogmaals mail gestuurd maar geen verdere reactie, spijtig... Mehr ansehen

Bewertet mit 2 von 5 Sternen

As Yas already been discussed with James at pro-10 I had to wait an unacceptable length of time for my items and when I called and emailed I didn't receive a response. I finally received my goods only... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Used once before with no issues, Good product too. Forgotten password this time so requested it twice with no response. Email to ask what to do and get an unhelpful response and nothing since, so had... Mehr ansehen

Bewertet mit 2 von 5 Sternen

Disappointed as added goods to my order in order to get free shaker and vitamins for my wife which cost more money than I needed to spend and ended up not getting them, also got charged £2.50 for deli... Mehr ansehen

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2.1

Mangelhaft

TrustScore 2 von 5

142 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2.1

Alle Bewertungen

(142)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 3 von 5 Sternen

Good products, good prices, poor customer care

Order was placed (and paid for) on January 4th and it took 3 weeks to receive the products in Italy, which is an usually long time even for an international order. I also sent an email to the customer care in order to receive an update about my order, but no answer has been given yet. Today (January 22nd) I finally got the package, only to find out that the products are NOT what we ordered: in fact, TIME RELEASED PROTEIN BLEND has been sent instead of the ALL IN ONE POWDER. Credit to the seller must be given though, since the product they sent is similar, and more expensive, than the one we asked for. Finally, the website is not updated, since according to it my order is still in the "processing" phase. P.S. At least the chocolate shake tastes great!

22. Januar 2013
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Terrible communication and delivery

When I ordered from Pro-10 I paid over 70 pounds for my order. As they offer free delivery on all orders above 45 pounds, you'd expect them to prioritise you as a customer considering your willingness to pay such a substantial amount to them.

I have used Pro 10 products previously, although I bought them from Amazon rather than from their website. If you go directly to a company surely you should expect an even better service?

Right so this is what happened:
After ordering on Sunday night, I received an email confirming my order, with the promise of an additional email with tracking numbers would follow shortly afterwards - this did not happen

So I contacted Pro 10 on their website (Tuesday), and spoke to one of their employees via their Chat function. He explained that my order was delayed due to one of the products that I ordered was not in stock, something which the website failed to mention. Furthermore, he promised that my order would be delivered the following day. Again, this did not happen.

The next day, Wednesday, I spoke to the same employee, asking the same questions, and he said that he would check with the warehouse to find out what the status of my order was, as this took a bit of time, he asked if he could call me once he'd received an update. Again, he failed to contact me both on Wednesday and on Thursday.

On Thursday I write an email to the colleague who I spoke to, explaining my frustration and my disappointment and expected them to consider reimbursing me or compensating me in some fashion.

On Friday, my order finally arrived...although my problems did not end here. Half my order was missing and the flavour that I had ordered (chocolate) was replaced with the unflavoured equivalent. So again I call up customer services, after spending plenty of time looking for a contact number on their website - I explain my problem and what has gone wrong, furthermore, I asked him to reply to my email.

I also sent a confirmation email to the very same colleague, highlighting that my order was incomplete ect - no reply or acknowledgement that he'd received or understood my email.

It is now a week later, I have received one of 6 items and I have still not had any direct communication with Pro 10 coming from their side of the court.
I will call them again on Monday and expect them to completely refund my order and I will avoid ordering from them in the future.

There are many other brands out there - try to avoid this one in order for them to get their act together!

20. Januar 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Good service

Service was quick products arrived within 3 working days and the delivery prediction time was accurate which saved a lot of potential hassle

17. Januar 2013
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

Very very slow or no delivery

I ordered a product from this company and after an e-mail was assured it would be delivered that day I write this 3 days later and I have still not receved my order,I will carry on the unnecessary fight to get my products or my money back-it really is a headache nobody needs there are so many other companies out there which will give me better service.

10. Januar 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I'm really impressed by the quality!

I have been searching for pure, unflavoured proteins for long time until I came across your web. The taste is just natural, nosweeteners, it can be mixed with water easly, no side effects like gases or feeling bloated. Seems to be perfect (from my point of view anyway). Great product.
All the best!

5. Januar 2013
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Slow to dispatch but a great product

Firstly, the product is great. First class and I will most definitely be using it again. That said the speed of dispatch and lack of communication is a shame. After paying for expedited postage I would have expected it to have arrived within a week. Alas it hasn't and I have not been contacted with an explanation for the delay. This doesn't mean I won't use it again I will just make sure I order it sooner or through a third party so I receive the product in good time.

3. Januar 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Brilliant service

There products are at a competitive price, they taste extremely well but which sets them apart from other suppliers is the fact that there customer service is excellent. They really do go out of the way to ensure your product is well up to satisfactory, which if there is a problem they don't hesitate to resolve the matter. Pro-10 is the best around.

3. Januar 2013
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

best service by far..

ordered 4 packs of soy protein, reason...simply the highest protein powder i could find anyware on web or shops, the price works out at nearly half of other products what do not have such low fat/sugar/carbs per serving. i chose the un flavoured powder...taste...well not that good! but if i want a treat i can always buy a mc ds.thick shake....
there is a flavoured selection,but my chioce was simple,i want a product that worked ,and this one appears to be doing what i want. as for delivery, this company out performed all others i have used,my delivery was next day...i will be buying from these again.

25. Dezember 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect

did what they said and were the best I've used.

17. Dezember 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Perfect Shopping Experience

I ordered lunchtime one day, and the products arrived the very next morning. Superb delivery time. Kept up to date with regular emails. Website very easy to use, and transaction was fast and smooth. I will definitely use Pro-10 again, as the quality of their products and value for money are second to none against their competitors.

17. Dezember 2012
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Love the product, delivery took a while though.

Just started with the product and it tastes nice and that was my main worry, hoping the results are just as good. One problem was the delivery, took over a week which was a bit disappointing. It did say standard delivery but I think over a week is a bit too long.

16. Dezember 2012
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Great protein good price

First saw pro 10 at body power earlier this year have been hooked ever since. Great price and variation of different products. Using Dpd as delivery service is great receiving txt and date as well as If you want it dropped to a neighbour is a nice touch.

Did purchase product receantly however did not receive confirmation email or txt from Dpd. Bought protein from another source, Then product was deliverd by royal mail which did not give the same service, had to go to depo to retrieve pakage.

Other than that one off, have had only good things to say.

Many thanks

Joe Nicholas

15. Dezember 2012
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Delicious but did not add to my weight

I tried out with the weight gainer plus creatine tablets for over a week now and no gain, seems i lost a pound or so. I still love to take it though because it taste so nice. The creatine tablest are a nightmare to swallow though.

14. Dezember 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

ideal for vegans

excellent range of vegan friendly suppliments, excellent quality, never been let down yet on delivery

13. Dezember 2012
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Quick delivery!!

I ordered two protein sample shakes in chocolate & strawberry,they take a bit longer to mix than others ive tried.Perfer the strawberry to chocolate,chocolate one tasted abit dry!!.

12. Dezember 2012
Bewertung ohne vorherige Einladung

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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