Terrible customer service. Can’t understand what they’re saying and always being told to call back with no results. They string you along and ask you a hundred questions, supposedly to verify for secu... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Reached out to change dates on ticket. I was given four different prices for changing the date, all within the span of a few hours, and each time the price went up. I was also hung up on by an agent... Mehr ansehen
Never use this site they are fraud and very disrespectful, they also advertise rooms that are not available then charge you and your refund wont come for 5-10 days. After this happened agent laughed a... Mehr ansehen
Llevo esperando desde Nov 2025 por un rembolso. Me dijeron 30 dias habiles. Marco hoy pq no esta reflejado y me dicen que una persona de su equipo (a la cual ya despidieron) tuvo un error al proces... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Save big on your next trip! We love to hear our customers’ opinions. You can contact PriceTravel in our reservation center where our professional team of travel agents will answer all your questions and help you with your reservations.
Kontaktinformationen
Av. Rodrigo Gómez Supermanzana 13 Manzana 1 Lote 3-Local 1, 77500 Cancún, Q.R., 77500, Cancun, Mexiko
- +1 855 437 8999
- contact@pricetravel.com
- pricetravel.com
Hat 61 % seiner negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
We recently booked Harrah's hotel in Vegas ..
We recently booked Harrah's hotel in Vegas for our upcoming trip. Booked it with flexible cancellation. We had to cancel the reservation since our travel dates changed. Called Pricetravel to cancel the reservation and they kept asking me to call them back for several days and finally informed that it is too late to cancel.
We are very disappointed with the service. Our service is still 15 days away and pricetravel could not cancel my reservation and refund my money.

Antwort von PriceTravel Holding
Easy to reserve
Easy to reserve, Great customer service. They answered all my questions and Help me with everything. Thank you PriceTravel!!!
Our family trip was awesome
Our family trip was awesome! We scored some amazing deals and everything went smoothly. I was kinda skeptical about booking with them because of the reviews, but it turned out great! The phone guy was super helpful and the hotel in Puerto Vallarta was perfect. Definitely gonna use them again!
It doesn't get any easier!
It doesn't get any easier! I booked a work trip smoothly and securely. I'm thinking about using their website again. I highly recommend this site for booking affordable accommodations.
Very effective and recommendable!!👍
Thank you PriceTravel
Excellent company, I had a trip to Riviera Maya with my whole family and everything went perfectly at the Xcaret Arte hotel.
Biggest scam…
K has to out a one star just to write this out they are horrible. It gives you a Huber to call for cancellation but I sat on the IG one for over 4 hours and never got an answer. I keep emailing them to cancel and no one replies. They did take my money and now I’m stuck. I have to take the L but this website must be reported or something. They say you can cancel but you really can’t because there’s no one to talk to. There’s no customer service. Don’t buy anything from them. It really is a scam that
You can't get a hold of them
You can't get a hold of them. I've sat on the phone for hours, emailed them and even tried the chat service on their website, to no avail. The chat was in another language. Wow! Am I disappointed. Never again.
Scammer posing as PriceTravel
Scammer. Beware. They are using official price travel documents to make it seem like it’s a real trip package and purchase but it’s not. We paid 1800 USD and cannot get it back after being scammed. We were sent documents after paying that had errors such as spacing and grammar. The flight was off by 2 minutes from the official United flight plan.
SCAM!!!
I booked a reservation to Key West for my husband's 50th birthday and needed to cancel because there was an issue with vacation time. I cannot get in touch with them any way at all. I have reported this transaction as bogus.
Bogus site, complete scam, dishonest thieves!
I canceled a reservation just one day after making it, more than 30 days before my arrival date. The site said it was refundable, but I NEVER got any refund at all! The site lists an electronic voucher under Payments, but I have no idea how to actually access and use a voucher. The cancellation policy just says "Refundable", but no mention at all that that does NOT mean the credit card used to make the reservation will be credited with the refund! On ly a vague reference to an electronic voucher, but no instructions as to how to ever actually get and use a voucher! No one EVER answers email requests for help, and no one EVER answers the phone....just an endless looping recording that repeatedly says "Please stay online" endlessly. I tried about 20 times, different days and times. Once I sat the phone down on speaker, and heard that recording for 3 hours and 33 minutes! Other times for 1-2 hours at a time! This pricetravel entity is a complete sham, and populated by dishonest thieves that should all be put in jail. STAY AWAY!
They are cheaters. Never book with them
They are cheaters. The cancellation was free but they refused to refund our money( about 4000 dollars).
This website is a complete scam no good…
This website is a complete scam no good for nobody's going to answer your phone if you want to cancel there just fee hiding money thieves
Hidden resort fee!!! Don't trust their prices!!
Hidden resort fee!!!
We booked a hotel at Sahara desert in LV, thinking that we had paid the full amount. When we got there, the hotel CHARGES US AGAIN for a resort fee, which was not included in their website, in our email, or EVEN in THEIR RESERVATION POLICY. Today, I went back to see if I had missed anything, read the entire terms and conditions again, and did not SEE ANYTHING about a resort fee. I have tried to call them about eight times and have stayed on the line for hours, but no one has picked up the phone. So disappointed.
No refund
I booked a hotel in Cancun with them we changed the reservation to oceanfront, but they canceled the reservation and never gave me a refund very disappointing.
Hidden non refundable feed
Made a reservation for a hotel through Pricetravel for the weekend. At first I was worried it wasn’t legit since my confirmation came in a different language. I ended up canceling this hotel and even though the site said it was fully refundable until Dec. 22nd they charged me a %15 percent administration fee, over a month before my stay. No where on their site does it mention an administration fee. Maybe they should be more clear. Stay away from pricetravel if you don’t want to be scammed. If it sounds to good to be true it most likely is.
NOT SAFE
Be very careful, I made a reservation and I never received the confirmation, they charged a smaller amount to my credit card, when I checked the reservation to see what had happened, it said that my reservation had been cancelled, I did not receive any email with information and nobody He had told me nothing.
When I called, they told me that "supposedly" my card did not go through and that the system had automatically canceled my reservation, but when I checked my statement, there was a "pricetravel" charge.
They never informed me and nobody told me ANYTHING, be very careful and better look for other options.
Haven’t received the money for my…
Haven’t received the money for my cancelation refund, no one answers my emails nor the whatsapp messages. Been trying to get in touch with them for days already
If you’re planning to visit cuba…
If you’re planning to visit cuba .beware !!!.Pricetravel .com is one of the agencies that sells accommodation in cuba hotels.My experience was frustrating with them.i got to the hotel and the payment for my stay did not go through.i had to spend more than 200 dollars in calls to this agency in mexico to solve my situation.customer service sucks .almost 20 phone calls to have them into my situation.never again
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