Smooth from start to finish! Beautiful villa in the perfect location, Gerry was on hand if and when needed and nothing was too much trouble, thank you Gerry 🙌 Next but most importantly… there is n... Mehr ansehen
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Das sagen Bewerter
Our experience from start to finish was overall amazing! We was welcomed at the villa by gerry who shown us around, how to manage things in the villa and he also left us a welcome package with b... Mehr ansehen
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Me , my partner and my 2 kids 10 and 14 years old, just come back from a fabulous holiday in Cyprus Coral bay. We stayed in Diana's Heights, a 2 bedroom townhouse. Everything was perfect except the... Mehr ansehen
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Great villa, well equipped and located. Gerry and the team were very helpful and provided all information required. Our advice, take a Fire Stick, makes the evenings early in the season much bette... Mehr ansehen
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Unternehmensdetails
- Ferienhausvermietung
- Gruppenunterkunft
- Nichtraucher-Ferienunterkunft
- Unterkunft für Selbstversorger
- Urlaubsvermietung
- Villa
Vom Unternehmen geschrieben
Welcome to Prestige Bookings! 🌴☀️ We’re thrilled to have you here, ready to embark on an unforgettable holiday in sunny Cyprus. Let us introduce ourselves and share our unwavering commitment to providing exceptional villa holidays. About Us: Location: We’re based right here in beautiful Coral Bay, ensuring that we’re well-connected to the local scene and can cater to your every need. Your Vacation Partner: Whether you’re seeking assistance during your stay or searching for the perfect villa, our dedicated team is always at your service. Experience Matters: With over 20 years of experience as a specialist Cyprus tour operator, Prestige Bookings was established in 2011. Our mission? To offer unparalleled quality villa holidays. Growing Strong: Since our inception, we’ve gone from strength to strength, creating lasting memories for our guests. Our team collectively boasts an impressive 70 years of experience, ensuring that every detail of your holiday is meticulously planned and flawlessly executed. Cherished Memories: Our ultimate goal? For you to return home with cherished memories of your time in sunny Cyprus. So, let’s make your dream villa holiday a reality! 🏡✨
Kontaktinformationen
Akamantos 103, 8560, Peyia, Zypern
- +35726621861
- customerservice@prestigebookings.com
- prestigebookings.com
Das haben sich andere Leute angesehen
Just an amazing Villa
Just an amazing Villa. Clean, quiet place, short drive from supermarket, restaurants and the beach. Stunning view and vacation atmosphere. Excellent and reliable service for everything you need. High recommended!
23. März 2024
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Noam, it was great to see you again and so glad you had good time. Regards, Gerry & Team
Had an amazing 7days there
Had an amazing 7days there
Villa was clean an tidy as always
Gerry Angela and Arthur are very friendly people if I could give them more stars I would will be booking again very soon with prestige bookings
7. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Julie, a pleasure seeing you all again and look forward to next time. Regards Gerry & Team
Serene Luxury and Unmatched Comfort: A Villa Retreat in Pegeia
The villa not only captivated us with its breathtaking views but also impressed us with its state-of-the-art movie room, turning our evenings into unforgettable movie marathons. The addition of a sauna offered a spa-like experience, providing ultimate relaxation right at our doorstep. Every aspect of the villa, from its luxurious amenities to the serene environment, contributed to a truly exceptional stay in Pegeia.
1. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Yoav, I am so glad the guys loved Avyana and had a great weekend. Hopefully we will see you all again sometime soon. Regards, Gerry & Team
Everything went smoothly
Wszystko sprawnie i bez zarzutu. Zdecydowanie skorzystam następnym razem
5. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
It was a pleasure having some Polish guests and so glad tou enjoyed Eframia villas. We look forward to seeing you all again and hopefully more Polish guests. Regards, Gerry & Team
Do not book a villa with this company
Do not book a villa with this company. We didn't get our €1000 deposit for any damages back. Our emails and phone calls were ignored fortunately I'd paid with my credit card and they have just got the money back after 3 months. I've read a few reviews with the same problem.
14. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Hi Carol. As you are aware there was an issue with our card processor and a number of refunds due at the end of October. I personally emailed you explaining this and that we were working with them to resolve the matter asap. This was eventually sorted and you received your refund. I sincerely do apologise for the delay, it was extremely embarrassing for us and totally out of our control. Going forward we have changed the system to ensure something like this never happens again. As a company we exist to ensure all our clients have an amazing holiday, and we have no benefit whatsoever in holding on to clients deposits once they have departed.
Regarding your emails and calls being ignored, I personally spoke to your husband on 2-3 occasions to reassure him we were getting it sorted, and as mentioned, I emailed everyone concerned. It is possible that he may have called over the christmas period and got no answer, I was out for 2 weeks with Covid.
Carol, when you were here we made ourselves available at all times to ensure you had a magnificent holiday. In your own words the villa you booked exceeded all expectations. To give us a 1* review for something that was not our fault whilst you had a super holiday, is simply not fair and extremely unjust. Regards, Gerry
Prestige Bookings will take your deposit money then ghost you when you try and get it back.
I absolutely 100% endorse the gentleman’s bad review below. We have had exactly the same issue. We paid €300 deposit on arrival to one of their villas in October 23, which was standard and fine. Throughout November I received various emails and messages assuring me that I will have my deposit back any day now, but that Gerry McMahon has experienced ‘processing issues’. In good faith I believed this spiel and patiently waited. However, the money has never been returned and the messages I sent through Booking.com and the email directly to Mr McMahon, sent in December, have been ignored. Googling the company retrospectively they appear to have done the same thing to lots of people. It seems a lottery as to whether you will get back your deposit or if they will steal it. Below are a couple of excerpts from messages from Mr McMahon I received;
‘Amanda, Prestige Booking thrive on ensuring that all aspects of your holiday are stress free, and we do our upmost to ensure that everyone in your party went home singing and dancing. We have made no claim on your deposit, nor is it in our interest to hold onto to it for any reason, 100% your deposit is being refunded.’
‘Hi Amanda.
They have started this week to refund the deposits, so I hope it won’t be long now. Please accept our sincerest apologies for this we are extremely embarrassed by the situation.’
These are lies, sent in November 2023. Since then they won’t respond to any communication. Avoid using this company’s villas.
EDIT - Regarding the owners response below, it’s a lie, again. There has been no refund. Please, please, please don’t believe anything this guy says. He will steal your money and then try to take some imaginary moral high ground. Just google this company - even on their own Facebook page there are plenty of repeat reviews of exactly the same situation we find ourselves in. People’s money taken and they never see it refunded.
6. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Amanda, we do not steal deposits from anyone. We supplied you with a quality holiday and quality service. I have explained already the issue with the processor, your deposit has been refunded, Regarding no reply to messages over Christmas, I was out for 2 weeks with Covid this is why you didn't receive a reply. Personally I refuse to drop to the level you have, and respectively suggest you check your card as your deposit has been refunded. Gerry & Team. Amanda we do not steal money from anyone, neither do we take the moral high ground. People are not stupid and can see from the hundreds of reviews and 15 years of repeat clients, the truth.
Be careful to book this property
This was the second time we were in Diana Heights and this time we returned home disillusioned. We were already used to the fact that despite the presence of plenty kitchen equipment there is no supply of, for example, a cloth to keep the tops clean and other basic materials to clean the house, only tools.
But that's not our main complaint. Upon arrival we had to pay a deposit of 300 euro. Contrary to what is usual this amount of money wasn't blocked like is common practice in hotels i.e. but my credit card was charged. It's now more than 5 weeks after the charge of 300 euro's and I still haven't received the refund despite assurances that it would be done soon or before the end of the week. Nothing happened and the property manager doesn't respond to my inquiries anymore.
12. November 2023
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Be careful if you receive a booking from this client!!!
Yochanan, we have received your review and have read it with a little amazement and amusement.
As you have stayed in the villa before you are fully aware that all our properties are on a self-catering basis. This is also clearly highlighted on our rates when booking, the confirmation received when booked and in our terms & conditions. As you had already stayed in this villa, you were fully aware that we do provide cloths, mop, brush, scoop and other items needed to clean. The term "Self-Catering" means you have to supply anything you need for your stay yourself.
Regarding your deposit, You were again aware of our policy and deposit requirements when you made the booking. The requirement for a deposit and that it will be returned approximately 30 days is clearly outlined under section 2.1 of our terms & conditions which you confirmed you had read and accepted when you made the booking. Please note the word approximately. Despite the fact that you deliberately disconnected the villa security system provided for your safety, I did not deduct or charge the €150.00 the company charges for a callout to check its ok, after it was interfered with.
Regarding your claim that you contacted me and I didnt respond, you emailed me last friday at 15:18 and was sent an automatic reply 1 minute later explaining we were away from the office, and would come back to you as soon as we return. What you did not mention was that you sent threatening messages to one of my staff today by Whatsapp, and made no effort whatsoever to contact me. If you wish to go to the police, please do.
On receiving your review I carefully considered how to reply. In doing so I chose to hold my head up high, keep to the truth and not to stoop to your level. Saying this I sincerely hope that you all remain safe and well in Israel during these difficult times. I also hope you find the type of rental company you are looking for when you next book Cyprus. Regards, Gerry & Team.
P.S. If you want me to forward you a copy of the TERMS & CONDITIONS that you confirmed you had read and agreed to, please let me know, I would be happy to do so.
Top notch
Top notch! Gerry is the best in the game. Perfect hassle free experience. Felt like family. It’s our third time using Prestige and we will absolutely use them going forward. Do not even think of booking with anyone else. :))
7. November 2023
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Gene, a pleasure once again, look forward to seeing you next time. So glad you all enjoyed Aretousa Ena, Gerry & Team
Excellent séjour
Excellent séjour sous le soleil de Chypre ! Nous avons été très bien accompagné par votre équipe. Arthur a été réactif tout le long du séjour. La villa est grande et spacieuse. Nous gardons que de bons souvenirs.
29. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Valerie, It was a pleasure to have you all here in sunny Cyprus and so glad you enjoyed Luxor villa. Hopefully we will see you all again soon. Regards, Gerry & Team.
Amazing vacation
Our staying in the villa was amazing!!! We enjoyed the pool, the view, the beautiful rooms. The location was great! Close to the beach, nice and quiet neighborhood. But the most important thing is that the owner of the villa was always there for us. Helped us with everything, every day and every hour. Gerry was amazing.
We’ll definitely come back!!!
16. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Rotem, it was a pleasure to meet you all here in sunny Cyprus. I am so glad you all enjoyed Aretousa Dyo. Stay safe and hopefully we will see you all again soon. Regards, Gerry & Team
Seamless professional service
Seamless, helpful knowledgeable staff member Arthur who explained every part of villa and workings , nothing was too much trouble, we will definitely use again and again.
2. Oktober 2023
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Andy, was so glad to be able to help and that you enjoyed villa Luxor. Hopefully see you all again sometime soon. Regards, Gerry & Team
Fantastic family holiday
Really enjoyed our stay with Prestige Bookings and will certainly be a repeat customer.
The team were really accommodating and helpful with local knowledge to enhance our stay.
Would recommend!
15. September 2023
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
So glad you had a great time and hopefully see you again soon. Gerry & Team
5 star service and villa
From start to finish the experience was fantastic,
We were met at our meeting point and escorted back to our villa where we were shown around by a really helpful gent. the villa was beyond our expectations, beautifully clean with all the amenities to enable our family to have a wonderful relaxing holiday.
We are already booked for 2024 and can not wait to return again.
16. September 2023
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Chris, Donna, it was a pleasure hosting you here in sunny Cyprus, look forward to your return next year. Regards, Gerry & Team
Exactly like the photos
The villa looks exactly like in the photos! Arthur the contact was very nice and helpful. The place is very clean and it was a great experience!
15. September 2023
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Asaf, it was a pleasure to have you all here in sunny Cyprus. So glad that you all enjoyed Villa Luxor, hopefully we will see you all again soon. Regards, Gerry & Team
Disappointed
Need a car hire firm at the airport, not a bus ride away. Villa sparse with no homily feel.No walk-in showers, all baths- definitely need grab rails.Not everyone has a Smartphone, this is the first villa we've been in & there's been no information pack for local area/ map.
Glad to leave, waste of money - 1 star given - for the pool. Lack of sleep due to rock hard beds.
17. September 2023
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
John, I am absolutely shocked to have received this review, there is no justification for a 1 star whatsoever. Frist of all you booked your holiday with a UK operator who arranged your car hire, this had nothing to do with us. We are simply the villa company and to slate us for the car hire we had nothing to do with is totally out of order.
Eframia Dyo has been completely renovated to the very highest of standards, and since then has only received 5* reviews. The villa is modern, smart and fitted out with all brand new high end appliances and the photos you viewed before booking, are exactly what you got. Nowhere on the listing or description does it claim to have walk-in showers, it has 3 en-suite bathrooms, all with bath/shower and the master even has a jacuzzi bath. The beds in the villa are brand new hotel beds of the highest standard, and bedding is a matter of personal taste. The pool in the villa is very large with tons of space around it for sunbeds etc as well as amazing sea views views over the olive groves and banana plantations. The pool also has roman steps which made it easy for you to enter and exit.
On arrival in Coral Bay you were met by Arthur in the early hours of the morning and escorted to the villa. Arthur then visited you again the following day and installed our customer app on your sons phone, as well go through it with him. You are right in your comment that not everyone has a smartphone, but as in your case, normally someone in the group will have. Through this app you had ample information on the resort, restaurants, places to visit, driving directions, emergency contacts, free audio guides etc.
The following day Angela visited you and you told her you wanted to go home as the resort was too quiet. She then contacted me and asked me to visit, which I did. Whilst there you at no time mentioned any of the issues above re the villa, your only concern was that there were no "shows" to go to. You mentioned that you loved "Benidorm" as you could just wander from show to show along the resort centre. I explained to you that Coral Bay was not "Benidorm" and proceeded to give you information on what to do and where to go. You at no time mentioned any issues with the villa, in fact when I asked you if the villa was ok, you said it was fine.
The following day I again sent Arthur to check on you and make sure you were ok. He returned to the office telling me everything was fine and everyone was now happy. You again made no mention of any issues with the villa.
On departure day we had an arrival, and for a small fee Arthur arranged for you to have another villa for the day, to be able to relax and have a shower before heading to the airport. Arthur then collected you from your villa and led you to the new one, so you wouldn't spend half the day trying to find it. When it was time to leave you called and said you couldn't find your way back, so Angela went to meet you and escorted you back to the airport road. You again mentioned no issues with your villa and in fact told her you were happy with your holiday.
John, I know of no other company who would have put so much effort and time trying to ensure you had a super holiday. During all these visits. you at no time mentioned any of the issues with the villa. The fact that you wanted to be somewhere like "Benidorm" is something you should have researched before booking a holiday, it is, or was not, our fault that the resort was not to your liking.
Regards, Gerry & Team
Peace of mind
Great place for really relaxing and enjoy good company.
We spend valuable time with the family and recharged our batteries.
Gerry and his team are very organized, well prepared and pleasantly helpful
I would be recommend Prestige Bookings to anyone wanting to enjoy nice facilities in this beautiful area of Cyprus
25. August 2023
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Pambos, thank you so much for your kind words. We are so glad you all had a great time in Bella Katerina, and hopefully will see you again sometime soon. Best Regards, Gerry & Team,
A good vacation in Coral Bay
Everything up to our arrival went smoothly. Gerry was in touch, answered all of my many questions and was very attuned and attentive.
We received the villa which was very clean on time and Arthur gave us a good tour and explanation of the villa.
A few things to consider when renting out an exclusive villa such as the one we rented:
1) Extra towels - good to consider a few extra towels both inside the rooms and in the pool
2) Basics - I would suggest that you put a few basics in the villa as it takes a few hours to go shopping after a long day of flights and travel: water, toilet paper, milk and a few other basics, the total cost is negligible and the impact to a new family can be very high
3) The beds were ok but in a few rooms they were quite uncomfortable, something to consider in a high end villa
4) Air conditioning - the aircon cuts out automaiticlly if people are not in the rooms, I understand that as a cost savings gesture, but the mechanism for this needs a bit of work and doesn't always work well. Also during the day if people go to rest in the rooms the systems cuts out and that's not acceptable
5) Blankets - the beds only have very think covers that are ok for summer. But as we sleep at night with Aircon (it's to hot to open windows), some people will need thicker blankets, something that we lacked in the villa
6) Pool - the pool is really good but needs a serious overhaul to qualify it as a pool worthy of such a villa. The filters are old, some of the water excess plastics are broken and this lowers the overall experience in the pool
7) Electricity - some of the electrical outlets in the villa are not functional and a few of the pamps didn't work
Overall we enjoyed our stay and the team did all they can to make us happy. I believe that we received value for our money and we had a good vacation. In order to be a true high end villa i suggest you consider the above feedback and insights in order to upgrade and improve the experience.
16. August 2023
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Hi Giora, It was a pleasure meeting you all here in Sunny Cyprus and I am so glad you all enjoyed your holiday and villa Luxor. Regarding your points above, we will of course take them onboard and consider when we are making our plans.
1. As one of the few villa company that supply both house and pool towels, regretfully we are unable to supply extra as we do not have the supply or infinstructure. We do however supply a quality washing machine in order you could quickly wash them if you need.
2. There is an option to add a basic welcome pack as an extra when making your booking or at any time before arrival.
3. The mattresses we use are hotel quality and bedding is normally something of a personal choice, some like hard, some like soft etc.
4. We have installed a state of the art AI aircon system in all of our villas for the environment. Unlike most properties that simply has a 2 hour timer that will switch off the aircon every two hors no matter what, our system will continue to operate as long as you are in the room, but will not allow the aircon to continue running when nobody is there. In the day and age of climate warming we must all do our bit to protect the environment for our future generations.
5. We have order the overflow grills for the pool but they are not available for this type since the pandemic. Hopefully they will arrive soon.
6. I have not been made aware of sockets etc. not working and will look into this straight away and resolve any we find.
Best Regards, Gerry & Team
Beautiful villa, great space.
We booked through Jet2villas and stayed in Villa Andrea. We had a fantastic family holiday with 3 generations all sharing the space.
We had everything we needed and the pool space and outdoor seating areas we brilliant.
Thank you to Arthur who met us and kept in touch throughout our stay. Would consider booking direct next time now we know.
26. Juni 2023
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Hi Thor, we are so glad you had a super holiday in villa Andrea, and hopefully we will see you again sometime soon. As we were not aware of any issues during your stay I would really appreciate any feedback on why you gave a 4* review instead of 5. Regards, Gerry & Team.
It was a pleasure dealing with Gerry-…
It was a pleasure dealing with Gerry- Very professional and very honest - All described as per the website and i would recommend anyone going to Cypus to go to Gerry and book off him .
17. August 2023
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Anthony, a pleasure once again and so glad you enjoyed Aretousa Dyo. Look forward to seeing all the family again. Gerry & Team
Lovely house
Lovely house! It's very cozy and inviting, situated on a tranquil street. The house is fully equipped with all necessities, including a variety of kitchenware. There's a charming little courtyard with an excellent space for grilling. The beds are comfortable and tidy.
The pool is just a short distance from the house (about 10 meters), it's small but impeccably clean»
15. August 2023
Bewertung ohne vorherige Einladung
Antwort von Prestige Bookings
Sergey, it was a pleasure having you as a guest and that you enjoyed Diana's Heights. Hopefully see you all again sometime soon. Regards, Gerry & Team
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