Meh! Nothing particularly good or bad about my recent experience. I like the convenience of ready made meals and have tried a few different services. Prepped pots is probably the worst out of the ones... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
I enjoy the flavour of their protein meals but I’m not a fan of the new packaging. I’ve been expecting a price increase but was shocked when it went up by 40%! I cannot accept an increase like this... Mehr ansehen
Unternehmen hat geantwortet
Delivery was not great. The box was left on the doorstep with no indication that it had been delivered; no knock no ring. So far have tried one meal and found it quite tasty albeit the portion was... Mehr ansehen
Unternehmen hat geantwortet
I've been buying these pre-packaged meals (previously called Muscle Foods) for years and years now, and I've always found them extremely convenient, decent packaging and of decent enough quality... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Just heat, eat, and enjoy! Our prepared meal delivery services provide fully cooked, healthy meals made by real chefs that are ready to eat in minutes.
Kontaktinformationen
Vereinigtes Königreich
- support@preppedpots.com
- preppedpots.com
3.2
Akzeptabel
1752 Bewertungen
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Had these meals for over a year now
Had these meals for over a year now, great value for money, always delivered on time and very tasty.
17. Dezember 2025
Antwort von Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Took money out bank without permission…
Took money out bank without permission then say it said it was .y fault and also found use plaster in food
1. Januar 2026
Antwort von Prepped Pots
We are sorry about this.
We can see that you had an active subscription that you cancelled after the last charge date, so the order would have been processed and this has been received by yourself. We can confirm that any future orders have now been cancelled.
We can see that you are in contact with our customer service team, but you have not mentioned anything about finding an item in your food. Please do share images with our team, so they can look in to this for you, as we take situations like this very seriously.
We apologise for any inconvenience caused.
Antwort von Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Delivery 4/4.5 days after dispatch…
Delivery was 4/4.5 days after dispatch - apart from the obvious quality implications of refreezing again is this length of time even ‘food safe’?
Update: contacted via FB message, as suggested, 5 days ago - zero response
31. Dezember 2025
Antwort von Prepped Pots
We are sorry that your order arrived so late after being sent.
Please contact our customer service team with your order number, so they can look in to this for you.
We appreciate your support.
Meals exceeded my expectations
Meals exceeded my expectations. Really tasty and perfect size
29. Dezember 2025
Antwort von Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Delivered on wrong day
Delivered on wrong day.
DPD did not leave in safe place.
Box stolen from doorstep
15. Dezember 2025
Antwort von Prepped Pots
We are sorry that your order was not delivered correctly and that our courier partners did not follow your safe place instructions. This is not our usual level of service.
We can see that our customer service team have been in contact with you and have processed a refund for the order and also amended your future deliveries, so they arrive on the day that you specified.
We apologise for the frustration caused and thank you for your support.
This company prices are very reasonable…
This company prices are very reasonable & very happy with the choices they provide . Happy to give 4 Stars .
28. Dezember 2025
Antwort von Prepped Pots
Thank you so much for your review.
Please accept our apologies for the delay in acknowledging your feedback.
We really appreciate the time you’ve taken to share it. Your support truly means a lot to us.
Still not received last weeks order and…
Still not received last weeks order and been trying to contact you to no avail to date😡
28. Dezember 2025
Antwort von Prepped Pots
We apologise for the delay in getting back to you and that your order has not been delivered.
We have requested one of our customer service team get back to you as a priority to get this resolved for you.
We apologise for any inconvenience caused and hope we can get your trust back.
Bit too spicy for me
23. Dezember 2025
Really enjoying the easy way of warming…
Really enjoying the easy way of warming a protein enriched meal perfect when your a busy single mum
10. Dezember 2025
Foods are good but delivery internal packaging is poor
Foods are good but packaging poor. Meals have often leaked onto the other pots. They have moved about in the packaging and are upside down and askew, as they are not tightly packed enough to keep them in place.
26. November 2025
Good selection of foods with reasonable prices…
Good selection of foods with reasonable prices. The size on some of the selections means I have to add some extra food e.g adding a cibatta. Most foods can be frozen so not a problem if you have some left on the use by dates.
9. Dezember 2025
Hello the prepped pots meals are lovely…
Hello the prepped pots meals are lovely tasty and filling on a diet before Christmas then after Christmas I’ll be buying more meals only 1 or my husband doesn’t like it’s sausage n beans rice meal I did tell the company all rest are yummy
24. November 2025
Antwort von Prepped Pots
Thank you so much for your feedback, it’s great to hear you’re enjoying the meals and finding them helpful while you're preparing for the festive season. We're glad most of the dishes have been a hit in your household, even if one wasn’t quite to your husband’s taste.
We really appreciate you letting us know, and we’ll look forward to sending you more meals after Christmas.
Sooo tasty & filling due to protein
Sooo tasty & filling due to protein. We are sampling each & every product & so far all are exceptional taste & quality & actual meat. I would love to sample protein powders but they appear to be in demand & currently out of stock.
23. November 2025
Antwort von Prepped Pots
Thank you for the fantastic feedback! We're delighted to hear the meals are hitting the mark for both taste and fullness, and it’s great to know you’re enjoying exploring the range. We really appreciate your comments on the quality and the generous protein content.
Regarding the protein powders, they’re very popular and can sell out quickly, but we’re working hard to keep them in stock. We hope you’ll get the chance to try them soon!
Don't waste your time or money
I cancelled my account after receiving my first order after finding the food completely tasteless and not of value for the money I'd spent. Only to discover that it hadn't been cancelled on their end, when I received an email the day before another delivery turned up. I tried to refuse the delivery but the driver wouldn't take it back. I personally know about food as I was a chef for many years, so know how things should be. All in all a very disappointing experience with them. NOT RECOMMENDED ONE BIT
13. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Prepped Pots
Hello, I apologise that you have had a poor experience with us.
I can confirm that we have been in touch with you regarding this and offered to cancel the subscription for you.
Please get back in touch with our customer service team so that we can assist you further with this.
Misleading
I made an order of 7 meals to arrive on 8th December. They then send more meals on the 10th that I wasn't aware of.
They said it was part of my subscription...i did not order the extra meals.
So deleted account and would say to anyone joining to be aware.
1. Dezember 2025
Antwort von Prepped Pots
Thank you for your feedback, and we are sorry to hear about your experience. We understand how frustrating it must have been to receive additional meals you weren’t expecting.
We are sorry that you felt misled, that’s never the experience we want our customers to have. We will be looking into this process to ensure everything is communicated as clearly as possible, and please know that we take feedback like this very seriously as it helps us improve.
Antwort von Prepped Pots
Thank you for your feedback. We're sorry to hear the meals were too spicy for your taste, we understand that everyone’s spice tolerance is different.
If it helps, we do offer a range of meals that aren’t spicy at all, and we'd love for you to find something that suits your flavour preferences better.
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