Premium Sound (United Kingdom) Bewertungen 

Recently purchased a streamer transport. It failed after six weeks. The seller accepted the return request in about 20 minutes. A replacement was sent out the same day they received the faulty one back. I can't fault the customer service. Definitely five stars.

A FABULOUS experience buying from Premium Sound Hi-Fi dealership recently…..Great stuff …!

Although unfortunately “DHL” went to deliver the Hi-Fi package to a totally wrong address and I missed out on a day…..quite annoying from them to be honest…!!!

But overall a pleasure dealing with Premium Sound - Thank You !!

Wow! From start to finish, they have been absolutely amazing!

I initially reached out for advice via their WhatsApp, and boy, did they deliver! From recommending the best products for my son, to chasing up a missing delivery, throwing in some extra cables that I hadn’t even thought I would need, and offering me some fantastic deals along the way.

The customer service has been second to none. What’s not to love?!

I haven’t tried the products myself yet, as they are Christmas presents for my son, but I will definitely be back to leave another review once he has had a chance to try them out.

Would highly recommend based on the service alone!

Product arrived promptly & was very well packed.

I haven’t bought a music centre in forty years, things have changed considerably since then. The chaps at Premium Sound were patient and extremely helpful.
They were able to explain my options with all of this amazing but confusing technology and were able to tailor a package to suit me.

They were very quick to respond to any of my queries.

I would recommend this company and it’s very knowledgeable and dedicated staff.

Had a denafrips ares 15th dac to trade in for denafrips Pontus dac, offered a reasonable price for my ares dac went ahead with the agreed deal set up by Fin who handled the purchase that was speedily done in a week. Pontus dac is an absolute match for my current system only had it a day now so can't be too technical about it but soundstage and fine details are brilliant.

Purchased an item for my Hi-Fi which ended up being faulty. Manufacturer issue. After a phone call to Alex explaining the problem Alex arranged for my item to be collected. I then purchased a similar item which was delivered in 2 business working days.
Thank you guys.

The help i got was second to none , excellent. Not only helpful but also recommended that i audition before purchase, which i did. No pressure. Relaxed, no rush. Would happily return.
Recommended.

I had multiple questions on the Rega Planar 3 eco model which Fin and then Alex answered swiftly and with in-depth product knowledge. The turntable arrived quickly, safely and well packaged. Alex has also gone above and beyond to help resolve an after sales product query with the manufacturer. Thanks all. Happy customer. Gary. Leigh-on-Sea, Essex

Excellent
No problems and very quick delivery, recommend will use again.

Delivered quickly.
Disappointing that 4-5 corners were either slightly damaged, or poorly finished.
Put them to the rear, to save the palaver of returns.
At this price point I feel this is grossly inadequate.
Went together well, it is sturdy, the shelf sizes are wider than usual 45cm, deeper too
Great for odd sized heavier vintage gear, which I'm in the process of building a high end 70s system.
I purchased a set of sub woofer footers as they had a greater diameter, and moved more easily on my slightly uneven wooden floor.
Ones supplied look substantial too.
Sound improved,from glass shelved sound organisation stand it replaced.
Of course rewiring everything together probably helped.
But sound is solid, it's sturdy and finish seems robust.
Yes I'm pleased with it, quality control issues a fly in the ointment though.

Purchased a pair of Triangle Borea Bro4 speakers online, which were delivered within 48hrs. Excellent speakers, excellent service.
Thank you Premium Sound.

Excellent service during the purchase and refund. No issue with the product, but change my mind.

Dipping my toe back into the world of hifi after about forty years seemed rather daunting but I found the service at Premium Sounds brilliant. Their listening room as a real asset and having followed their advice I thrilled with my new turntable and speakers.

Great service from Premium Sounds, super fast response when I needed help problem solving when setting up my Rega Planar 1 turntable. Delivery fast and efficient.

Looking at purchasing high end headphones for the first time but had a few questions and needed advice. Phone Premium sound and spoke with Zani. Really good guy, very knowledgable and offered advice and alternative headphones to match my system. Purchased Meze Liric II and really happy with them. Delivery was prompt, and whole experience was easy and efficient. Thank you.

Friendly, professional, efficient company with good communication and competitive pricing. I have brought from them several times in the past and can recommend them as being reliable and trustworthy.

Excellent service. Ordered my new Dali speakers and they arrived within a couple of days. It's a great shop which I have used before as I like to buy local. The staff are very knowledgeable.

The shop sell quality products at affordable prices, the turnaround with processing order to dispatch is rapid and delivered safely well done all great business