Jake was so friendly and helpful. No pressure selling and we were encouraged to make our own decisions. We felt he really had our satisfaction at heart and not increased sales value. Thank you Jake y... Mehr ansehen

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Das sagen Bewerter
From the moment I placed my order, the entire team were fantastic. I placed the order far later than I should've done for the delivery date, and yet the Pravins team managed to get it to me by the... Mehr ansehen
We went shopping for our wedding rings and had the pleasure of meeting Elenya. She was so knowledgeable, friendly & professional she made our day! Was pleasantly surprised at how affordable pravins is... Mehr ansehen
We visited Pravins to view wedding bands and the service was excellent throughout. Jake explained the various options clearly and this helped greatly to fill in the gaps in our knowledge from prio... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Über Pravins
Vom Unternehmen geschrieben
FAMILY-OWNED INDEPENDENT JEWELLER SINCE 1969
Established in London in 1969, Pravins is a family-owned independent jeweller with over 50 years of experience. From our stores in Cardiff, Reading and Milton Keynes, and through our online store, we help customers across the UK celebrate life's most meaningful moments.
We specialise in diamond engagement rings, wedding rings, fine jewellery and bespoke jewellery, featuring carefully selected natural diamonds, lab-grown diamonds and coloured gemstones. Every piece is crafted or chosen to meet the exacting standards that have defined Pravins for more than five decades.
Known for quality, craftsmanship and personal service, our experienced team is committed to helping you choose with confidence, whether you're visiting one of our stores or shopping online.
Kontaktinformationen
2-3 Holybrook Walk, RG1 2AQ, Reading, Vereinigtes Königreich
- 029 2039 4405
- admin@pravins.co.uk
- pravins.co.uk
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Wonderful experience
Wonderful experience at the store in Reading. Very beautiful designs. Neomi showed us all the options, explained everything clearly and ensured that we had a very smooth ordering process.

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Very helpful didn’t rush us at all
Very helpful didn’t rush us at all. Felt they were helping you make the right decision.

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Pravins wedding bands experience
We visited Pravins to view wedding bands and the service was excellent throughout. Jake explained the various options clearly and this helped greatly to fill in the gaps in our knowledge from prior research.
No selling pressure at any time and we happily decided of our own choice to proceed with the purchases. A celebratory glass of Prosecco to complete the transaction was also a very nice gesture.
Recommended.

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Great experience!
We had a wonderful experience picking out wedding bands at Pravins. A special thank you to Noemi Maretta for all of her help.
When we walked into the store, Noemi helped us immediately. She listened to what we were looking for and brought out lots of options for us to look at. She was patient and did not rush us. She was knowledgeable, friendly, and professional and we are very happy with our purchases. Thank you!!

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Al your staff were polite
Al your staff were polite, attentive and not pushy especially the lady who was the primary member of staff dealing with me.

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My chain with pendent is elegant and…
My chain with pendent is elegant and luxurious, packing is highly secured and elegant. Chain and pendent is pure 18ct. Highly recommended Pravins brand. I am so happy with my gift.

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I have been using the Cardiff store for…20 years
I have been using the Cardiff store for many years and have always found the staff to be so helpful and polite. Would recommend them any day.

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Outstanding service
Outstanding service, new exactly what i wanted and time was tight. Worked with me to get a great deal and improved on my purchase. Thank you

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Sales person was very attentive and had…
Sales person was very attentive and had great Patience,explained everything in depth,definitely will
Give Buisness.

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Excellent We went into Pravins with no…
We went into Pravins with no expectations. We had the best experience we could wish for. Did not expect to purchase the ring of my dreams, but that is exactly what we got. Thank you to Lorna and Noemi, who treated us like important people and respected our ideas and help us see what is really just perfect. Would so recommend this beautiful store.

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I had a wonder experience with Raya!
I had a wonder experience with Raya in the Pravens Milton Keynes branch.
Her and the team went above and beyond to make sure the necklace I wanted was ordered in from another store for my Christmas present! And she helped me pick out the perfect pair of earrings to match.
Great service, would highly recommend her and the team.

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pravins best jewellers
i spoke to emma at the store in the oracle, in reading and she was the absolute sweetest. this was way back in summer of last year, but she helped out me and my now fiancé so much with lots of advice on finding the perfect engagement ring, caring for the piece, warranties etc!!
all the staff inside are so polite and sweet and we plan on returning to buy our wedding rings :)
thank u emma ur a star!!

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Very disappointed and would never…
Very disappointed and would never recommend , especially so by the follow up customer service and lack of acknowledgment of supplying a defective item .
Purchased a diamond platinum ring , resized in store at a cost to me .
Wore for less than three months and one of a row of diamonds lost . Returned to store, expecting an apology and a replacement ring for selling an evidently poor quality( expensive ) item , however to be told that they will not accept responsibility for the item , claiming the damage had been caused by myself and that a further diamond was also damaged, needing replacement . Hence would require significant repair costs . Also informed that the cause was likely from the ring being too large , despite Pravins measuring for resizing at the outset .
The customer service when seeking to address the issue was astonishing , refusal to accept responsibility and lacking transparency by stating they would refer to their director for further assistance, later discovering the person I had met was a director of the company.
Totally lacked empathy and integrity.
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