The nurse’s were absolutely incredible, polite and friendly and tried to keep patient up to date as possible throughout the wait. Unfortunately I did have to wait almost 4 hours from my arrival time... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Infection after survery. Transfered to the General hospital as no clinical team at PPG. Now not in the private sector for further operations. No refund on the money I paid for the operation
I brought my grandad into practice plus for a pre op appointment today in Gillingham and we were both very impressed by the care he received. We would like to make a special mention to Val who was ama... Mehr ansehen
Unternehmen hat geantwortet
The speed and friendliness of the treatment received was better than I could have hoped for. From start to finish I felt I was treated as a human being rather than a statistic. This culminated in a su... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Practice Plus Group Hospitals is a leading UK healthcare provider delivering high-quality, patient-focused care across a network of modern hospitals. We provide a straightforward, human approach to private healthcare, with fast access to consultations and surgery, clear upfront pricing, and no hidden costs. Across our modern hospitals and surgical centres, experienced clinical teams deliver high-quality care in areas such as orthopaedics, ophthalmology, general surgery, diagnostics and more. Practice Plus Group Hospitals is also proud to treat NHS patients, helping reduce waiting times by providing specialist, planned procedures with a focus on safe, efficient, and compassionate outcomes. Get it sorted, with Practice Plus Group Hospitals.
Kontaktinformationen
Building 2 Harlequin Office Park, Emersons Green, BS16 7FN, Bristol, Vereinigtes Königreich
- 03301 659 986
- privatepatient@practiceplusgroup.com
- practiceplusgroup.com
4.1
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435 Bewertungen
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Had cause to visit Portsmouth Plus…
Had cause to visit Portsmouth Plus Group for an Echocardiograme.The Cardiac Sonographer was excellent, he reassured me throughout the procedure what would happen. After the procedure he said my results would be at my doctors within a week. I phoned my doctor after just over a week and spoke to a receptionist, she said no results were in but check on the NHS App in a few days. I checked but nothing was there so I phoned the Practice plus group and got an answering machine, it said they were busy, leave a message and we will get back to you. Waited untill the following day and phoned again, same message, we are busy, leave a message. Waited three days and phoned again, same message, we are very busy leave a message. Up untill now nobody from the hospital has had the decency to call back.
2. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Hi John, thank you for taking the time to share your feedback. We are pleased to hear that the Cardiac Sonographer provided excellent care and reassurance throughout your echocardiogram appointment.
We are sorry to learn of the difficulties you experienced when trying to obtain your results and contact our team. We understand how frustrating this must have been. Echocardiogram reports are routinely sent securely to the patient's GP practice on the same day as the examination. However, we would like to investigate your specific experience further, including confirming when and where the report was sent.
To enable us to do this, please email our Business Development Manager at BDM.PPGPorts@practiceplusgroup.com, providing your NHS number and any relevant details. We will be happy to review the matter and provide further information. Thank you for bringing this to our attention, and we look forward to assisting you further.
Speedy referral and quick appointment…
Speedy referral and quick appointment for hip replacement. (I elected to go private, rather than continue in pain.) Very helpful, caring and competent staff, who did their best to make the experience as comfortable as they could.
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Thank you for your kind feedback, Ann. We are delighted to hear about your positive experience and will pass your comments on to the team.
Everybody was so friendly and helpful
Everybody was so friendly and helpful.
The facilities were clean and in good order.
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Thank you for your kind feedback, Chris.
Very good service however you said you…
Very good service however you said you would send me a copy of my consultation and medical notes and I still haven’t received them. Otherwise I would have given you 5 stars.
7. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Thank you for taking the time to share your feedback. We apologise for any inconvenience caused. We have now sent this to you. If there is anything further we can help with, please do not hesitate to contact us.
Had great treatment every time I come…
Had great treatment every time I come to the hospital
Friend staff and they make me fill wel
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Hi Dennis, thank you for taking the time to leave a review.
If you’d be interested in joining our patient forum and sharing more of your thoughts, please email lisa.mccartney@practiceplusgroup.com. We’d love to have you involved in our forum.
All staff very helpful and cheerful
All staff very helpful and cheerful. It's a stressful time for my elderly mother which is made better by the care and consideration afforded to her. Thank you
15. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Hi Andy, thank you for your feedback. We are pleased to hear that you were happy with the service provided.
If you’d be interested in joining our patient forum and sharing more of your thoughts, please email lisa.mccartney@practiceplusgroup.com. We’d love to have you involved in our forum.
All staff were very professional.
All staff were very professional and caring. I revieved prompt attention in a clean and relaxed atmosphere. I had an excellent surgeon who has seen my case through from start to finish.
9. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Hi Pete, thank you for taking the time to leave a review. We are pleased to hear that our team helped make your experience a positive one.
The care and consideration from all…
The care and consideration from all your staff, nothing was to much trouble,you are made to feel welcome and any nerves you may have are soon put to rest
18. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Thank you for your kind words, Shirley. We are delighted to hear about your positive experience and will pass your comments on to the team.
Total knee replacement
If you can call having a tkr great the staff both in theatre (downstairs) & staff upstairs made it so much easier they knew how you relax you
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Thank you for your feedback. We are pleased to hear that you felt well cared for and supported. Your recommendation means a lot to us!
Clean professional environment at all…
Clean professional environment at all times.Made welcome & was told everything that was going to happen.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Thank you for your kind feedback, Chris.
If you’d be interested in joining our patient forum and sharing more of your thoughts, please email lisa.mccartney@practiceplusgroup.com. We’d love to have you involved in our forum.
Always a welcome smile when arriving
Always a welcome smile when arriving. Reassuring and helpful. They make you feel important and not just another patient. Good free parking always available making arriving stress free.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Hi Cat, thank you for taking the time to leave a review. We are pleased to hear that our team helped make your experience a positive one.
If you’d be interested in joining our patient forum and sharing more of your thoughts, please email lisa.mccartney@practiceplusgroup.com. We’d love to have you involved in our forum.
A thank you to staff
I would like to thank everyone who looked after me with my hip replacement on 6/6/26 from Mr.Miller who referred me , Mr. Hosny the surgeon , all the nurses and other medical staff , the radiographer,the physiotherapist ,domestics , receptionists and anyone else I may have missed. From my first appointment to discharge I could not have been treated any better. Having my surgery has given me my life back , before I couldn't do much and certainly couldn't go out and about, now I will be able to return to shopping, my clubs I belong to and my football Home matches and most of all my coach trips to my football club's away matches which I really enjoy . Thank you all again from my heart , Ann Greening . ( room 6 bed A)
6. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Thank you for your kind feedback, Ann. We are delighted to hear that you had a positive experience with our team.
Expertise & efficiency
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Hi Ross, thank you for your review.
Start to finish
From my first meeting to getting the op was quick. Everyone is friendly and caring. In the theatre they explain everything from start to finish. Made sure I was ok the whole time . Well done to everybody great place to go
12. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Hi Leanne, thank you for your feedback. We’re pleased to hear your experience was positive. Your recommendation means a lot to us!
If you’d be interested in joining our patient forum and sharing more of your thoughts, please email lisa.mccartney@practiceplusgroup.com. We’d love to have you involved in our forum.
I was looked after very well from start to finish
I was looked after very well from start to finish by all of the staff who looked after me and had everything explained after the procedure about possible problems and what I should do if anything should occur.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Hi Phil, thank you for your kind words! We’re pleased to hear that our team made you feel supported and will pass your comments on to them.
If you’d be interested in joining our patient forum and sharing more of your thoughts, please email lisa.mccartney@practiceplusgroup.com. We’d love to have you involved in our forum.
Excellent care
Excellent care everyone was kind friendly & professional. I was kept informed at every stage about what would happen next & what to expect.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Hi John, thank you for sharing your feedback. We’re glad your experience with us was a positive one.
If you’d be interested in joining our patient forum and sharing more of your thoughts, please email lisa.mccartney@practiceplusgroup.com. We’d love to have you involved in our forum.
Fantastic experience the care for my…
Fantastic experience the care for my husband,Mr Barry smith was outstanding,me Barry's wife stayed 9hr waiting for his operation and recovery was a very pleasant experience,The staff was very helpful and kind ,the night manager exceptional,Thanks
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Hi Jill, thank you for sharing your experience. It’s reassuring to hear that you were happy with the care provided.
Unprofessional staff
Unprofessional staff, horrible atmosphere, not patient oriented, non care attitude. Awful place
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Thank you for taking the time to share your feedback, it is not the experience we would expect you to have. We would like to discuss your experience further and better understand your concerns so that we can ensure this does not happen to anyone else. Please contact our Patient Feedback Lead, Emma Drescher, at Emma.Drescher@practiceplusgroup.com and she will be happy to speak with you. We hope to hear from you soon.
The practice plus group is first class the staff are all brilliant it’s like going to a private clinic well done all
The practice plus group is first class
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
HI John, thank you for your kind feedback. We are delighted to hear that you had a positive experience with us. We will be sure to share your comments with the team.
If you’d be interested in joining our patient forum and sharing more of your thoughts, please email lisa.mccartney@practiceplusgroup.com. We’d love to have you involved in our forum.
Referred by my health practice for a…
Referred by my health practice for a hip replacement, and got an appointment on the 24th April 2026 for blood test and given a bottle of lotion, met with the Consultant. Thought I was on the waiting list for the op, turns out I wasn't. Called for another nurse visit for another blood test and given a questionnaire. Asked if I'd be on the waiting list , told 'no' the anaesthetist has to approve me then I will be contacted again to be on the waiting list. Still waiting (11th Jun), so I called to find out status. Waited in a phone queue for 58 mins and counting. Very unhappy and demoralised. Both visits to the hospital at Shepton Mallet could have been combined into one visit. The communication levels are non-existent. Meanwhile my pain levels are growing. I really think our health service is broken.
11. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Practice Plus Group Hospitals
Thank you for taking the time to share your feedback, it is not the experience we would expect you to have. We would like to discuss your experience further and better understand your concerns so that we can ensure this does not happen to anyone else. Please contact our Patient Feedback Lead, Emma Drescher, at Emma.Drescher@practiceplusgroup.com and she will be happy to speak with you. We hope to hear from you soon.
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