★ 2/5
Update [11.09.2026]: My payment was refunded. It turned out that the funds had been held for about one month by IndusInd Bank (an intermediary bank in India) for compliance/AML checks, before ultimately being returned rather than forwarded to the seller's HDFC account.
The website itself is well designed and looks professional. However, for international orders, they require advance payment via bank transfer and do not accept international credit cards — be aware that such transfers can be held up for an extended period by Indian intermediary banks for compliance checks, as happened in my case.
Once the bank issue became clear, this was not something the seller could necessarily influence directly, but better communication throughout would have helped a lot.
Bottom line: the payment delay/refund was caused by an Indian intermediary bank's compliance process, not (as far as I can tell) fraud on the seller's part — but be prepared for potential delays and limited responsiveness if you order internationally with advance bank transfer.