A great price on what I was looking for, brilliantly quick customer service response and resolution when I emailed them with a query. Delivery was next day as promised, and everything was packaged r... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I've placed numerous orders with A1 Equipment over the past two years and am delighted with both the products and the service received. On one occasion, an item from my order was omitted in error but... Mehr ansehen
Unternehmen hat geantwortet
I’ve been buying from A1 Equipment for over 4 years, and they have never let me down. I’ve always been able to rely on them, even in sticky situations, and they’ve consistently delivered on time. Thei... Mehr ansehen
Unternehmen hat geantwortet
I have not tried the new mix yet but I'm sure it will be great as the old mix (red carton) is the best soft serve by miles. Tge service is second to none, upon delivery there were 2 burst cartons,... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
A1 Equipment is a family-run UK supplier of fun food machines and ingredients, serving businesses since 1986. We help cinemas, events and attractions boost profits with high-quality popcorn, candy floss, slush, churros, nachos, waffles, doughnuts, crepes, snow cones and much more! As the official UK vendor for Gold Medal USA, we provide reliable, efficient machines and great-tasting products at competitive prices. We pride ourselves on friendly, knowledgeable service, fast next-day delivery on orders over £150, and a simple 30-day return policy. Every machine includes a one-year parts and labour warranty in the UK, giving you confidence with every purchase. With decades of experience and strong relationships with leading manufacturers, we focus on quality, value and customer satisfaction. Whether you need equipment, ingredients or expert advice, we are here to help your business grow.
Kontaktinformationen
Eastman Way, HP2 7DU, Hemel Hempstead, Vereinigtes Königreich
- 02082023928
- sales@a1equipment.co.uk
- popcornandcandyfloss.com
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
This is a absolutely shocking service
This is a absolutely shocking service, if I could give you less than one I would. I’ve paid for something including postage that I have never received! Totally disgusting service!
Spot on service order just before 4pm…
Spot on service order just before 4pm and delivered the very next day.
The level of service was great not only…
The level of service was great not only that I got a discount for bulk buying and payments are paid over instalments with Klarna app. Since they offer this payment service it makes it much easier considering the pay of living and buying items has increased.
Untrustworthy Seller
This company seems to rely on customers not knowing their rights. A carton of ice cream mix arrived damaged, and the product had a much shorter shelf life than advertised. Despite this being entirely their fault, I had to chase them multiple times to get a proper resolution.
It felt like they hoped I wouldn’t notice the issues or wouldn’t push back. Only after I pointed out my consumer rights did they finally issue a full refund, including delivery. This kind of behavior is unacceptable and untrustworthy.
Save yourself the stress and shop elsewhere.
Great service & Great ice cream…
I have not tried the new mix yet but I'm sure it will be great as the old mix (red carton) is the best soft serve by miles.
Tge service is second to none, upon delivery there were 2 burst cartons, hence I contacted A1 Equipment and they replaced it within 2 days, but not only the 2 burst cartons, they replaced the whole order for my inconvenience.
Absolutely fantastic.
Great company with great customer service
A great price on what I was looking for, brilliantly quick customer service response and resolution when I emailed them with a query. Delivery was next day as promised, and everything was packaged really well.
Both food products ordered had a really long shelf life on which can always be a worry when ordering food online. Great company, very pleased I came across them and will use again.
Great communication
Great communication, prompt delivery and good quality goods
My package
My package was delivered. one of my candyfloss sugar boxes was open. This has never happened before so I was very upset
fantastic service got me out of a spot…
fantastic service got me out of a spot of trouble with next day delivery. Thank you again and I will be a returning customer.
Great company to do business with very…
Great company to do business with very quick delivery service.
Products are top quality and not a bad price
Will highly recommend to family and friends
Allways a great service and allways…
Allways a great service and allways delivered in time xxx
Prompt and reliable service
Been ordering from A1 for a couple of…
Been ordering from A1 for a couple of years! Great price, fast delivery and great customer service.
Worst company ever
As the previous review mentions I have had the exact same response of an order cancelled. Was asked to provide a reason for my order which I did, I then had my order cancelled as they weren't satisfied with my reasoning for hosting a extremely large family event. The director seems to be a self-entitled individual who knows everything. Avoid at all costs unless you are happy to have your order cancelled if they decide to discriminate against you
Extremely poor service
Extremely poor service - ordered just over £150 of goods for a few events I'm running - had my order cancelled and a snotty e-mail from the company director. AVOID.
Good prices and next day delivery.
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