Polly.co.uk Bewertungen 

Very good efficient service and great price for cover ratio. Thank you for helping give me peace of mind.

⭐⭐⭐⭐⭐ Outstanding Service from Henry Luzi at Polly Life Insurance

I cannot recommend Henry Luzi highly enough for the outstanding support and service he provided. From the very beginning, he was incredibly kind, patient, understanding and approachable, making what could have been a complicated and overwhelming process feel so much easier and less stressful.

Henry took the time to listen to my circumstances and explain my options regarding life insurance, taking into consideration my ongoing health conditions. He explained everything clearly, thoroughly and at a pace that I could comfortably understand, ensuring I felt listened to, supported and never rushed.

What really stood out to me was his genuine kindness, compassion and willingness to help. He not only helped me understand my pathway towards obtaining life insurance but also provided me with clear guidance on the next steps I need to take and who I should contact in the future to explore the most suitable health insurance options for my circumstances.

It is so reassuring to speak to someone who treats you with such patience, respect and understanding, particularly when navigating something as personal and important as insurance alongside ongoing health conditions. Henry went above and beyond to make sure I came away feeling more informed, reassured and confident about what to do next.

Thank you, Henry, for your exceptional service, your kindness and for taking the time to genuinely help me. You are a real credit to Polly Life Insurance, and I hope your excellent customer service is recognised. I would wholeheartedly recommend Henry to anyone looking for clear guidance, reassurance and a genuinely supportive experience when exploring life insurance.

He is an absolute credit to your team — five stars are not enough! ⭐⭐⭐⭐⭐

This lovely man he was very helpful He got me a policy to suit my needs and at a perfect price. Highly recommend

This lovely man. He was very helpful & also helped me so much, I now know that my son is protected if anything was to happen to me.

Lewis.R has been lovely through the whole conversation, made it really easy to talk to him. I know have a policy that suits me and my children also critical illness cover for us all.

⭐⭐⭐⭐⭐

I had an amazing experience with Polly Life Insurance and couldn’t be happier with the service I received from Lewis.

Lewis was absolutely lovely from start to finish. He was polite, kind, friendly and genuinely understanding, making me feel comfortable and at ease throughout the whole process. He was patient, approachable and made everything feel simple and stress-free. It was clear that he cared about providing excellent customer service and making sure I had a positive experience.

The application itself was really easy to complete, with no confusing questions, and the whole process was straightforward and hassle-free.

A huge thank you to Lewis for his outstanding customer service. It makes such a difference when you speak to someone who is not only professional but also genuinely kind and understanding. He is a real credit to Polly Life Insurance, and I hope his excellent service is recognised.

I would highly recommend Polly Life Insurance based on my experience. ⭐⭐⭐⭐⭐

Tommy was very thorough and took the time to explain changes being made to my policy after having my second child. Pleasant and friendly.

James was very helpful in getting me a policy to suit my needs and at the perfect price! Highly Recommend

I had an absolutely pleasure of getting connected to Kalem Henry who works for polly. He was very understanding, pointed me out to the right direction. He was very informative very well spoken and professional. You need to employ more like him helped be set up my life insurance for my kids so they don’t go without or struggle. Kalem knows what he’s doing and I will be recommending him to a quite few people I feel like he is willing to go above and beyond to get people the help they need. So thank you Kalem for a wonderful phone experience when setting some very important. Keep working hard keep being you. Thank you F.B

Superb, easy processing

Fantastic service!
This was one of the easiest and most comfortable conversations I have ever had with a sales person. They were understanding and patient as at first I needed to reschedule the call due to school pick up and then I had my young baby with me throughout the call. My advisor I was extremely helpful in organising everything and explaining how the service works.

I felt absolutely no pressure to buy and didn't feel like I was being upsold, only that I was getting advice and support that was suited to myself and situation.

I absolutely would recommend Polly but do hope I never need the cover.

Kalem was super efficient and explained everything clearly to get us covered thank you x

I got life insurance cover today with Lewis Routley and he was amazing, explained everything clearly and was so pleasant to have a conversation with, he didnt make it feel like a task. Would definitely recommend polly

Adam was great, very polite, professional and friendly oh and very patient. Also very knowledgeable. Thank you to him for his kindness and his patience, and will be recommending to others

Sorted my life insurance with Mike, really helpful & friendly & took the time to explain everything - thank you!

Spoke with Dylan went through everything clear and well making sure I understood everything and what I was getting lovely man great customer service

I filled out the online form and was notified that I would be contacted by phone afterwards, so I was expecting a call. I initially spoke to Tom who was super helpful and advised me to send him a message when I had received some test results back, which shows they are ensuring your quote isn’t inflated needlessly. I wasn’t harassed in the meantime and I did appreciate this as some companies do spam you as soon as they think you might be interested. When I got back in contact, it was Mike McCarthy that finalised my quote and set up my insurance, and I found him to be very helpful and happy to clarify any of my questions. They are very diligent in ensuring everything is correct, so if the worst happens, there’s no discrepancies, which is comforting.
Thanks to both Mike and Tom for the excellent customer service!

Lewis Routley phoned me from Polly Insurance within 2 days of my initial application. Being 26 years old, this was all very brand new to me and Lewis patiently explained the entire process to me, talking me through each policy clearly and with a reassuring warmth. Lewis was professional, friendly and made an initially daunting process very simple and gave me peace of mind throughout. Thanks Lewis for your fantastic customer service, you’re absolutely in the right job.

Henry Luzi was so helpful, knowledgeable and understanding. He helped me find the best package for me and guided me through step by step, answering my 110 questions at a time.

Could not recommend highly enough. Joseph T is a real credit to this business. He was friendly, polite, clear and considerate in my life insurance application. Discussed in detail my needs and got my cover into place. After my partner suffered a heart attack in 2025 at the age of 33 I saw the essential need for critical care cover. We suffered with not only health but also financially. This prompted me to get myself covered should something happen to me. Although I’m probably a number in the system, Joseph made me feel like old friends catching up, making time to chat at discuss my addition to my policy. Simple, easy and just generally an outstanding service. I hope to never ever have to make a claim but knowing my family are protected is worth its weight in gold. Thank you Joseph for your exceptional service!