Order did arrive eventually, although paid £7.50 for delivery and it took 2 weeks to arrive. Didn’t get an update in this time
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Amazing service top quality products and really good prices, stock available and fats dispatch, can't fault these guys .
Unternehmen hat geantwortet
Used this site to order a bathroom cabinet. Very impressed with both their service and this item . It's very classy and is such an elegant cabinet with plenty of space inside. Great item. Reasonably... Mehr ansehen
Unternehmen hat geantwortet
Original sink arrived with a crack through it and didn't notice until opened by the fitter. Got onto the store and a new sink was dispatched the same day for next day delivery. Excellent service.
Unternehmen hat geantwortet
Unternehmensdetails
Über PLUMBING SUPERSTORE
Vom Unternehmen geschrieben
Who are we?
PLUMBING SUPERSTORE is the UK's largest online supplier of quality plumbing materials and bathroom supplies. Aimed at providing customer satisfaction and convenient shopping for all your plumbing supply needs.The brands you trust
We offer a vast array of choices from leading brands in the industry such as John Guest Speedfit, Geberit, Pegler Yorkshire and more.Expert advice
Local to Durham or the surrounding counties? If you prefer the in-person approach, you can pick up your deliveries from us and discuss your plumbing supply needs at our trade counter in Darlington! We deal with customers across the UK, so our professional team will be happy to assess your requirements and support you whether you prefer a phone call or face-to-face.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Kontaktinformationen
Plumbing Superstore, Hannah Court, Unit 1 Business Park, DL3 0AW, Darlington, Vereinigtes Königreich
- 01325488588
- sales@plumbingsuperstore.co.uk
- plumbingsuperstore.co.uk
4.6
Hervorragend
7248 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very pleased with the prompt service…
Very pleased with the prompt service and good received next day.
12. März 2026
Antwort von PLUMBING SUPERSTORE
Hi Cathryn,
Thank you for taking the time to leave us 5 stars! We're pleased to see that this reached you quickly, and that you're happy with the service received.
We hope to see you again.
Kind regards,
Phil.
Antwort von PLUMBING SUPERSTORE
Hi Andi,
Thank you for taking the time to review us. I am pleased that this reached you as expected, and should you need anything else in the future, please let us know.
Kind regards,
Phil.
arrived on time in good condition
10. März 2026
Antwort von PLUMBING SUPERSTORE
Good morning,
Thank you for your review! We are pleased that this arrived as expected to allow you to continue with your work.
We hope to see you again in the future.
Kind regards,
Phil.
I ordered a condensation trap for a…
I ordered a condensation trap for a boiler on the 2nd March. Today is the 9th March. I have not received any information about my delivery so I called them today. They've told me my order hasn't even been processed yet. So once they've processed it, it can still take at least 5 more days to get to me and that's not even guaranteed. I've cancelled my order. Il never use this company again. They can't complete a small simple order or let customer know what's going on. So don't bother.
Refund Date
10 Mar 2026
Refund Number
PSRF-0101780-10415
Order Number
PS-0101780
VAT Number
495 5032 73
Edited after response
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von PLUMBING SUPERSTORE
Good Afternoon,
Thank you for taking the time to leave a review.
I do sincerely apologise about the delay with your order and how long it took to be processed. This is extremely unusual as orders are usually processed the same day or the following day after they have been placed.
I would usually investigate what happened and look in to a resolution, however as you have provided no order details I am unable to locate this order.
Please do accept our sincere apologies for the trouble this has caused for you.
Kind Regards
Samantha
Negative reviews do not appear on their…
Negative reviews do not appear on their clickbasin.co.uk website (which they now own). The items on sale are of very poor quality. The basin plug disintegrated after only two years of use and lead to a very expensive visit from the plumber.
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von PLUMBING SUPERSTORE
Good Afternoon,
Thank you for taking the time to leave a review.
I am so sorry you have experienced problems with the items you have ordered from us. As you have not provided your order details I am unable to look in to this for you.
If you wish for us to investigate this please email feedback@cmostores.com.
Kind Regards
Samantha
Antwort von PLUMBING SUPERSTORE
Good morning Viviene,
Thank you for taking the time to review us! We really appreciate it, and hope to see you again in the future.
Kind regards,
Phil.
Friendly polite service very helpful
25. Februar 2026
Antwort von PLUMBING SUPERSTORE
Hi Mark,
Many thanks for the 5 star review! We're very grateful, and hope to see you again in the future.
Kind regards,
Phil.
Good product for better price
Good product for better price, excellent delivery. Will do the business again. I will recommend them.
24. Februar 2026
Antwort von PLUMBING SUPERSTORE
Good afternoon H R,
Thank you for the 5 stars and the recommendation! We really appreciate it, and are pleased to see that this reached you at a good price.
Kind regards,
Phil.
Disappointed
The purchase went well, but the delivery driver left before we had chance to inspect the cabinet. We are in a new home so didn’t open it immediately, but when we did, the corner of the mirror was broken and cracked. This was so disappointing. However, the company were really helpful and are looking into it for us.
23. Februar 2026
Antwort von PLUMBING SUPERSTORE
Hi Kate,
It is very disappointing to hear that your item was damaged. I am glad our team were able to look into it, and we thank you for leaving us 3 stars!
We hope to see you again in the future.
Kind regards,
Phil.
Antwort von PLUMBING SUPERSTORE
Hi KS,
We are pleased to see that you found the website easy to navigate. Thanks for leaving us 5 stars, and we hope to see you again in the future.
Kind regards,
Phil.
I got exactly what I ordered
I got exactly what I ordered and the staff were most helpful. My delivery was next working day by a driver that went out of his way to help . Will be using them again and recommend the company.
23. Februar 2026
Antwort von PLUMBING SUPERSTORE
Hi Frank,
Brilliant to see that the driver and our team were helpful. Thank you for taking the time to review us, and we hope to see you again.
Kind regards,
Phil.
Very quick dispatch and delivery
Very quick dispatch and delivery. Excellent service thanks
1. März 2026
Antwort von PLUMBING SUPERSTORE
Hi Gordon,
Thank you for taking the time out of your day to review us!
We hope to see you again in the future.
Kind regards,
Phil.
Great customer service
Great customer service. I needed to interact with then and the comms were prompt. For me this is top factor on who I shop with.
26. Februar 2026
Antwort von PLUMBING SUPERSTORE
Hi Pete,
Excellent news. I am glad to see that you were kept updated promptly. If you need anything else in the future, please let us know - we're always more than happy to help.
Kind regards,
Phil.
Good products at competitive prices.
Good products at competitive prices.
Customer Service was very communicative and helpful with updates on the order.
Would recommend.
26. Februar 2026
Antwort von PLUMBING SUPERSTORE
Hi Gian-Marco,
Thank you for the 5 stars and the recommendation! We appreciate it, and appreciate you choosing to shop with us.
We hope to see you again.
Kind regards,
Phil.
Antwort von PLUMBING SUPERSTORE
Hi Tony,
I am glad you found us helpful, and that things were done promptly. We appreciate you reviewing us, and if we can help with anything else in the future, please let us know.
Kind regards,
Phil.
Delivery was faster than expected
Delivery was faster than expected. Product as described. Correct accessories recommended.
10. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von PLUMBING SUPERSTORE
Hi Kate,
Thank you for your review. I am pleased to see that we were able to get the items to you quicker than expected. We understand the importance of getting items out quickly, and are glad you got to experience this first-hand.
We hope to see you again in the future.
Kind regards,
Phil.
Great Service
Good price. Slight issue receiving wrong part. But resolved quickly and correct part sent out very quickly. Very happy with service.
16. Februar 2026
Antwort von PLUMBING SUPERSTORE
Hi Zeppi,
Apologies for the initial error! I am pleased that we were able to get this resolved, but if you need any further assistance please let us know.
Kind regards,
Phil.
Very quick delivery and item in perfect…
Very quick delivery and item in perfect condition.
23. Februar 2026
Antwort von PLUMBING SUPERSTORE
Hi Ian,
Great to see that this reached you in perfect condition without compromising on delivery speed.
We appreciate you taking the time to review us, and look forward to seeing you again in the future.
Kind regards,
Phil.
New Customer
Had exactly what I needed and delivered on time. No problems ordering on the website. Clear pricing and delivery terms.
22. Februar 2026
Antwort von PLUMBING SUPERSTORE
Good afternoon,
Thank you for leaving us 5 stars! We massively appreciate it!
Kind regards,
Phil.
Awesome service and delivered next day
Awesome service and delivered next day. Also best prices on line for what I was looking for. Many thanks
21. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von PLUMBING SUPERSTORE
Hi Simon,
Fantastic to see that we were able to get this to you so quickly. I hope this helped you to complete your project on time - and if you need anything else in the future please let us know.
Kind regards,
Phil.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.