Plumbcare.com Bewertungen 

646
•
TrustScore 3.5 von 5

3.5

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

We have insurance with Domestic and General and smelt gas this morning from our boiler. Once capped off by northern gas, by this afternoon, an engineer from Plumbcare has already been out, done a thor... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Boiler gets serviced, a couple of weeks later it's leaking from where the PCB is (Ideal logic h18). Boiler is around three years old and never missed a beat. Call to see if someone can come and... Mehr ansehen

Bewertet mit 2 von 5 Sternen

plumber was a bit stand offish, pay cover through Scottish power for my boiler care. Did explain the boiler was tripping out intermittently when I rang and the call Center lady was very helpful. Plum... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Always give credit where its due. Had a leaking pipe from the toilet & a jammed float arm. Home emergency insurance enlisted Plumbcare. What a fabulous service & so easy to arrange. Plumbe... Mehr ansehen

Unternehmensdetails

  1. Häusliche Dienstleistungen

Informationen, die aus verschiedenen externen Quellen stammen

Plumbcare.com is a specialist local provider of boiler, heating and plumbing services including emergency plumbing repairs, boiler repairs and boiler services. Based in Wakefield, West Yorkshire, covering the Yorkshire region and beyond.


Kontaktinformationen

3.5

Akzeptabel

TrustScore 3.5 von 5

646 Bewertungen

5 Sterne
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3.5

Alle Bewertungen

(646)

14 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Outstanding customer experience

This was an amazing customer experience. The office staff did everything to help and their communication from visit booking until after the visit was superb. The engineer, Jordan, was fabulous and nothing was too much trouble to fix the water leak quickly. All of the Plumbcare employees we dealt with were exceptional.

27. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jordan Jackson was very Professional and Polite

Jordan Jackson was very professional, he knew what the problem was and fixed it, he ensured that he covered all areas of the job he was working on and kept me informed every step of the way, which reassured me that he was more than capable of providing an excellent service, Thank you!

20. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very efficient plumbers. 👌🏼

Had a blocked waste coming from the overhead shower into the bath, the females of the household all with long hair, and the son with his stupid f**king manbun all contributed to clogging it up with their loose locks! In comes Jordan with his tools and his wet vac, within no time he'd sucked out the offending blockage, water running through nicely again. Top job, top lad. Thank you very much. 👍🏼

Keith.

8. Januar 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

New Year's Eve leak

Excellent service via the phone and Michael who attended the property. Bit of a mystery as to where the leak was located but eventually found the issue. Fully explained each step of the process and best plan for repair.

31. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Boiler leak

Boiler went down over Christmas, from the guys answering phone through to the engineer called Lee who visited a great service. Lee was very polite and courteous and also gave some great advice on boiler efficiency as well as fixing the leak, thank you guys.

29. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Leaking pipework.

Jordan Jackson was assigned a leaking pipe at my house, he phoned ahead to let me know he was 15mins away. On arrival i explained the problem and he set to working on the leak straight away. He was clean and tidy in his work and kept my constantly updated on the progress, leak was fixed expediantly and he ensured the floorboards were made good and the carpet returned to its position on the room threshold. Fantastic job and curteous service throughout, 5 star.

26. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Really happy with the work carried out

I recently had the pleasure of engaging Jordan Johnson's services to unblock my bath, and I cannot speak highly enough of the exceptional job he performed. From start to finish, Jordan's professionalism and expertise shone through, making the entire experience a breeze.

Jordan's excellent communication skills were evident from the moment I reached out to him. He was prompt in responding to my inquiry and was courteous and informative throughout our interactions. His willingness to clearly explain the process and address any concerns I had instilled a sense of trust and confidence in his abilities.

When it came to the task at hand, Jordan's technical proficiency was truly impressive. He quickly diagnosed the issue and efficiently unblocked the bath, demonstrating a deep understanding of his trade. What struck me the most was his meticulous approach and attention to detail, ensuring that the problem was fully resolved.

I would not hesitate to recommend Jordan Johnson to anyone in need of plumbing services. His stellar communication, unwavering professionalism, and top-tier results make him a standout choice in his field. I am thoroughly pleased with the outcome and will undoubtedly seek his expertise for any future plumbing needs.

In summary, Jordan Johnson's exemplary service and exceptional communication set a gold standard for service providers. If you're in search of a reliable professional who delivers outstanding results, look no further than Jordan.

24. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I wish I read the reviews before using…

I wish I read the reviews before using Plumbcare. £100 charge for diagnostic which only took the engineer 10 mins. Took a whole week to order parts. When engineer came to fit realised the bushing and syphon hose wasn’t the problem it was the condensate trap. So the diagnostic was wrong in the first place. If the engineer used the full hour to diagnose this would have been flagged. Fitted the parts and told me the boiler will leak again in the future but we have fixed the problem. That the condensate trap was a secondary issue found when the engineer attempted to fit the parts. It was not diagnosed in the first case properly. Customer service was terrible. Mostly unprofessional when I pointed this out engineer began saying thank you and please. Wanted me to sign a disclaimer form because to fix the leak he had to run one of the pipes out of the wall so it would leak outside - but as it’s not a proper fix I will have to call another engineer to fix. Sorry fixing a problem and creating another problem is not fixing the problem. Very stressful dealing with this company I would not recommend. Charged me £237 to fit parts that were not faulty and did not cause the leak. The fact the engineer cleaned the condensate trap is what temporarily stopped the leak. The engineer was on phone to a more experienced engineer I overheard him say “I don’t have that (tool) to do the job”. Big fail from Plumbcare don’t use this company I was a private customer not through insurance I will be emailing a complaint. No paper work was given upon completion of the job. Wasted money with this company. If your in Wakefield area don’t use this company. I was told multiple times they will ring me back never got a call. £337 and I still got a leak!

20. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

As many previous reviews

As many previous reviews, the problem was "fixed" for the short time frame the plumber was here but then became a problem again 24 hours later so clearly not a thorough job. Then it's £99 to get someone back.

Terrible customer service. Just want your money with no assurance or aftercare. Get a good local plumber instead. Wish I had

6. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jordan and colleagues were…

Jordan and colleagues were professional, courteous and happy to explain processes. Great standard of service and very careful to clean thoroughly afterwards.

4. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent work carried out by Michael…

Excellent work carried out by Michael who attended to a leak under my sink,valve replaced & checked for no further leaks, problem resolved. Michael was knowledgeable and provided excellent tips & advice.Michael was professional & friendly & i would like to thank him for his service.I would highly recommend!!

1. Dezember 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jordan was very friendly and helpful

Jordan was very friendly and helpful. He was efficient and thorough. Finding where the leaks were happening and repairing everything he could. He is clearly an above and beyond person and helped me sort booking a plumber for other issues. He is polite, respectful and very good at his job. Would highly recommend.

29. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Jordan is a credit

Jordan Jackson came to my house for an emergency repair. He was quick at locating the problem and fixing it. He also gave some great tips and was a lovely guy. Would highly recommend and he’s a credit to the company.

26. November 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent job

I had an excellent experience with an engineer that came out today for my property to deal with my ongoing issues he was called Jordan Jackson. All the issues were resolved effectively efficiently and on time everything was explained to me thoroughly during the process. I understood everything as everything was going on excellent customer service skills Was very friendly and did more than expected. Cleaned up after himself as well. He left my property, resolving all issues, and he double checked everything to make sure there’s no leaks remaining. I was a very happy customer today excellent service very professional. Thank you

26. November 2023
Bewertung ohne vorherige Einladung

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