Good service when ordering and they want your money but follow up service was appalling - well actually non existent! An item I ordered wasn't available so they returned my money but failed to offer a... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered a £250 RC jeep, was not dispatched or delivered on time, and still waiting for the personalised plate i paid for which they said is sent on by someone else within 7 days? This company has no t... Mehr ansehen
There is no way to get ahold of these people I have $50 in Amazon $50 in Google and $20 in PayPal but they will not help me transfer my game for some reason I'm not getting what I'm asking for all I'm... Mehr ansehen
2/3 boxes delivered friday. Emailed. Dont respond. My kids bought a trampoline with no springs, no enclosure. I have emailed 3 times. Went direct to plum products in the hope of finding out what... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Playtimes is one of the UK’s leading online retailers of outdoor toys and games, including: trampolines, bouncy castles, electric ride-on toys, bicycles, pedal cars and much more.
Kontaktinformationen
38C Vanguard Way, SY1 3TG, Shrewsbury, Vereinigtes Königreich
- help@playtimes.co.uk
- playtimes.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Excellent service - delivery on day 3 when 5 days were scheduled
The gas heater was despatched on the day of ordering, and delivered two days after that, which was two days earlier than scheduled. This was much appreciated as I had ordered it for use in the garage, and the outside temperature was sub-zero, so it wasn't much warmer in the garage.
the good the bad and the brilliant
After having troublr with my computer, i called Playtimes, they dealt with my order extemely efficently. Had problems with the delivery company and 'ROSIE' was wonderful going more than the extra mile to try and help. when i collected my order from the depot on checking there werew a few parts damaged and once again ROSIE went out of her way to get them to me, even ringing me from home out of hours to make sure i had received them. my problems were also acknowledged and apologised for by THE BOSS. Cheers Rosie you are a credit to the Playtimes team
Extremely efficient service from the point of ordering to delivery to the door!
Although I've yet to unpack the jeep I've bought for my sons birthday, I've been really amazed at how quickly it was delivered. I've given the company a five star rating based on their customer service. I shall be delighted if the product is 5 star too.
Impressive
Speedy delivery within 2 days. Really impressed with the scooter for the money paid (half price) absoloute bargain. Recommended age 10+ but I bought for my 9 year old with all the safety helmet, pads etc. and Im pleased to say it is perfect for him
Improve your customer service PLEASE!!!
I had a few questions regarding the ride on car I was thinking of purchasing for my daughter & so I emailed Playtimes & a few days later I got an automated response to say my queries were being dealt with & I would receive a reply within 48 hours........a week later & I'm still waiting on a response!!! Very disappointed with this service!!
However, I purchased the ride on car & it arrived by courier as promised. My partner & Dad built the car & encountered a few problems for eg the music button on steering wheel was broken & one of the hub caps was duller than the rest. Luckily my Dad was able to fix the music button or else I would have had a very unhappy daughter!! I wasn't completely confident if I had contacted the company about this defect whether they could have rectified the problem & returned it in time for my daughter's birthday-think maybe if they have replied to my emails initially, I then would have had more faith in them. All in all, happy with speedy delivery of purchased item but very disappointed in their poor customer service.
A few minutes after posting this review, a gentleman from Playtimes contacted me & after a few email exchanges, we have agreed that there was a technical hitch & although a reply was sent to me, I received an automated response instead. Mike kindly sent me the reply again. He also offered to send me a new set of hubcaps to replace the faulty one. And whilst building the car, my Dad & partner came across 2 black strips but had no idea where they belong. So Mike is presently making contact with the supplier to find out where they should go!
I am delighted with the response from Mike at Playtimes and he has restored my faith in their customer service. I will definitely use this company again and would advise people that purchase from Playtimes that if they do encounter any problems with this company, contact them by phone as they will be more than happy to sort them out. Thank you Playtimes and I can't wait to see my daughter's face when she sees her little car!!

Antwort von Playtimes
Smooth purchase, fast delivery, good communication excellent!!
as stated Brilliant
No fuss. Ordered. Delivered. Sorted.
Use their website. There are no problems and it is easy. It is the same as that Ronseal advert.You get what you see on the tin,
Regards
Excellent
Brilliant price - quick delivery. Job done.
very very good.
a very good fire lovely little heater, best thing borught very quick service next day delivery.
coud'nt wish for any better. thank you very much.
Top Company, Great Quality Products
Really good company to deal with, fast delivery and top quality product, A+++++++
Fantastic Service from start to finish
I needed to buy my child an electric scooter for her birthday, having come across this website via a google search, I was astounded to see these scooters for a modest price.
I thought "must be a catch!" but no!
Excellent value for money - so much so - that I bought another for my other child too!
When they arrived (the next day) - I was saddened to see that a bolt was missing but after dropping customer service an email - a bolt was dispatched the same day.
I have put this site in my favourites as I do not want to miss out on any other great offers that should come along
Only the price is cheap.
Heater was very cheap so I was expecting a "cheap" product but was completely surprised to find that whilst it is lightweight it is designed to be much more stable than the old one I have replaced and works fantastically well with minimal setup.
Definatley worth having one on hand for these cold days :-)
quick promt delevery at a reasonable price,
first time for me and i will return
Very good
The delivery was in time and really pleased with product everything is perfect. Thanks
Top notch!
This value for money heater is in my music room at home,i chill out and listen to cds and keep warm.
A quality item and cheap to run and ignites first time and with free delivery,
Playtimes so recommended!
Great Value Heater
Works really well,.a great price to ,and arrived in two days .Really pleased with it ,and by far the cheapest your find new ,excelant ,many thank ...
Top drawer company to deal with.
I bought a scooter for my daughter off Playtimes own website.
Easy to navigate
Easy payment method
Great communication
Superb delivery
Will use this company again without question
Very good but....
Very limited instruction we had to try n figure it out as it was telling u to put 5&6 together but the pics were numbered wrong also it was only pics no written instructions so was difficult at time..... No instructions about switches or nothing but once we figured it out the child loves it works well great value for money and that is the only down fall I occurred....
Quicker than quick
Ordered a portable calor gas fire on the Thursday evening - on the Saturday morning it was delivered. absolutely AMAZED, Will use Playtimes again.
Colin Roberts
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.





