Plane.com Bewertungen 

Been asked 3 times in the last 24hours for my address so they can pay me, still not resolved

It's been 3 business days since my salary started processing and I've already talked to 3 Plane agents - none of them could give me a clear ETA. First, I was told they would give me an ETA by end of the day. That did not happen. Agent disappeared. A new agent joined the conversation and told me I'd be given an update the next day which would put my processing time at four business days already!!! Then, a new agent messaged me - totally oblivious of what's going on!

Their concept of an ETA is "your money will hit your account at any time" which is so stupid because "any time" could be today, tomorrow, next month, next year , or next century!!!

They admitted the issue is from their end and that their payment team is already "working" on my salary -seriously??? What the hell are they doing??? Rowing it over acros the Pacific Ocean? JUST THE WORST!!!

Disappointing experience overall. Customer support was ineffective, and the payment platform proved to be unreliable when it mattered most.

Estou enfrentando um problema grave com a plataforma Plane. Um pagamento foi marcado como "concluído" há mais de 2 meses, mas o valor nunca foi creditado na minha conta bancária. Desde então, venho tentando contato por todos os canais de suporte possíveis, e não recebo nenhuma solução concreta ou sequer o comprovante da transferência.

Já solicitei diversas vezes o comprovante para poder rastrear o pagamento, mas a resposta é sempre evasiva. Estou sendo ignorado e me sinto completamente desamparado. Essa falta de transparência e compromisso é extremamente preocupante para uma empresa que lida com pagamentos internacionais.

Caso não haja uma solução imediata, serei obrigado a registrar reclamações formais em órgãos de proteção ao consumidor e considerar medidas legais.

A Plane precisa urgentemente rever seu atendimento e garantir mais responsabilidade com os usuários.

Solo se quedan con el dinero y nunca depositan. Cada vez que se les pregunta le da largas a uno aludiendo a que "estamos trabajando en ello", "se está haciendo todo lo posible".

Por favor nunca confíen en estas personas, son unos ladrones.

Personally, I´m very happy with the service and customer service. I trade futures and receive payments from prop firms. Plane.com has been very helpful when there has been issues with some Neobanks as Wise or others which are not always easy to work with...
Customer service has anticipated to posible issues.
Thanks

They owe me money around 2000 USD apparently it’s in compliance and that since 19.07.2024. I am not getting any info when my salary will be paid out. Since 2 days no respsonce from their support.

Please stay away from this thief’s

I'm a client for E8MARKETS and i have choose plane.com as a method i should use to get my payouts. They have great customer support always there when you need help.Promot reply and finally they offer speedy payment,it takes 12-24 hours to settled into my Bank account.