Acheté une paire de soulier/botte - j’ai suivi le colis presqu’un mois - une journée c’était inscrit LIVRÉ - j’étais à la maison et je n’ai jamais eu mon colis - pas moyen d’avoir d’aide de cette bout... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Pink lily has made me excited for the first time i think ever? To wear clothes, the clothes are cute, trendy, stylish, capsule wardrobe worthy, and overall have made this new mama feel like a whole ne... Mehr ansehen
Unternehmen hat geantwortet
I purchased several jewelry boxes as teachers gifts and they are fantastic. The quality is great and they’re super cute. I also purchased a size medium Christmas sweater. I’m 5’4, 130lbs, and average... Mehr ansehen
Unternehmen hat geantwortet
I’ve been shopping with Pink Lily for about three years and I have never received anything that I wasn’t 100% satisfied. I’m always excited to receive my order, because I know the quality of their pro... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Picking out the next must have item of the season is easy when Pink Lily is your favorite online boutique. Enjoy free shipping on all orders over $99
Kontaktinformationen
472 Century St, 42101, Bowling Green, Vereinigte Staaten
- help@pinklily.com
- pinklily.com
4.4
Hervorragend
408 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
I always have a good experience
I always have a good experience. I had to return something and they were prompt with giving me the gift card. I never have a problem
10. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
Hey Fran! Thanks so much for your support. We're so happy you received your gift card for your return promptly.
Order was sent to old/incorrect address…
Order was sent to old/incorrect address even though all my information had previously been changed to new mailing address. Took weeks to get here and had to pay ($6.55) to get it out of USPS jail. Some items were gifts that instead of hand delivering I now have to mail and spend more $. Prior order was sent to correct (new) address so not sure why there was issue with this order. I still love Pink Lily
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
Hi Kelly! We are so sorry for your troubles with receiving your shipment and for you being charged by USPS to pick the package up. Please email us at help@pinklily.com and we will be happy to further assist you.
Darling sweatshirt
Great, fast, accurate customer service! I was unsure of which size to get in the Queen of the Classroom sweatshirt. Customer service replied to my email quickly. The sweatshirt arrived yesterday and it’s darling!! It’s soft with an oversized fit. Looks exactly as pictured. I’m 5’2” 130 lb and ordered a size small
1. August 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
Hi Natalie! Thank you so much for your kind words. We're delighted that we were able to help you find the right size and appreciate your support.
Keeping Everything
I'm always hesitant to order clothes online, but the sizing details given were pretty accurate and everything fit. And delivery was quick.
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
Hi Melissa! We're so happy everything worked for you and you received your order quickly.
From order to delivery everything was…
From order to delivery everything was First Clasd
30. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
Hi Cindy! Thanks so much for your feedback and support!
Antwort von Pink Lily
Hi Heather! We appreciate your support and can't wait to help you put together more outfits in the future.
Quick shipping
Cute clothes and accessories. Fast shipping.
18. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
We are so happy you enjoyed your order! If you have any questions, please reach out to us at help@pinklily.com
The quality is incredible
The quality is incredible! Love everything I got!
30. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
Thank you so much for your review. We are so glad you enjoyed your order.
Order shipped quickly- thank you!
Order shipped quickly- thank you!! I love 3 items I got- and took a chance on a final sale and it does not fit so I am sad about that
28. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
We are so glad you enjoyed your order! If you have any questions, please reach out to us at help@pinklily.com
Antwort von Pink Lily
We apologize for the delay with your order. If we can help in any way or you have any questions, please reach out to us at help@pinklily.com
I received my purchases when expected
I received my purchases when expected, and everything was great!
15. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
We are so happy you enjoyed your purchase. Please reach out to us at help@pinkilily.com with any questions.
SIzing is hard to determine
SIzing is hard to determine
24. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
Hey Sherry! We are so sorry for the confusion with sizing. Please reach out to our Customer Service team with any sizing questions. Our customer reviews on items also help so much.
Amazing top quality products and the…
Amazing top quality products and the customer service is just as amazing!! Thank you Pink Lily!!
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
Hi Jeannette! Thank you so much! We appreciate your kind words and hope to serve you again in the future.
Loved everything I bought
Loved everything I bought. I have worn some of the outfits already and received many compliments.
21. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
Thank you so much, Rebecca! We're so happy you love our products. We can't wait to provide you with more clothing options in the future.
My order took at least three weeks to…
My order took at least three weeks to get to me.
18. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
Hey Ebony! We apologize for the delay with your order arriving to you. This is not the experience we want our customers to have. Please reach out to us at help@pinklily.com so we can investigate the issue with your order.
Antwort von Pink Lily
Thank you so much, Angela! We're so happy you received your order quickly and loved what you purchased.
I received all my products and a timely…
I received all my products and a timely manner. Everything was good quality.
9. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
Hi Tammy! We’re so happy you received your items quickly and were happy with the products. We appreciate you!
Antwort von Pink Lily
Hi Doris! Yay! We’re so excited you received your order quickly. We appreciate you shopping with us.
Beautiful clothes
Beautiful clothes, granddaughter loves them
17. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
Hey Nanie! Thank you so much for your feedback and support!
I am beyond frustrated
I am beyond frustrated. I used to shop with this company a lot and was always able to easily get through to customer service. I placed my first order and quite a while and the quality wasn’t great so I had to do some returns. I had to pay $7.95 extra just to get a refund back on my credit card. Then when I got the email saying my return was in process, it stated that I would be getting a store credit. I’ve sent two different emails to try to get this resolved and never hear anything back. It literally feels like a scam now.
UPDATE 7/17/25: cannot reply back to your email bc I do not have an email from you like I stated. I’ve checked all my trash, spam etc. I emailed twice. Is there a direct email address or phone number where I can get in touch with you? Both times when I sent the email I have to fill out a form on your website so I don’t have the email in my sent folder. Y’all used to have a phone number and I could email you directly. It’s so sketchy now and 7.95 to refund me for the product I returned to you?! No thank you ma’am. Never again.
11. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Pink Lily
Hi Abbey! We're so sorry for your frustration. I am showing you sent an email in on Tuesday to which we did respond stating that you will be receiving the refund to your original form of payment. We did update our returns policy to allow for returns to the original form of payment for a $7.95 processing fee vs a gift card which is all we allowed for returns previously. If you would like to further discuss this issue, please respond to the email from Tuesday so we can further assist you.
Edited: Hey Abbey! Our email address is help@pinklily.com. If you reach out to us there, we will be able to further assist you.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.