Pigsback Bewertungen 3’437

TrustScore 4.5 von 5

4.4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Super quick response to a return query. Very helpful when liaising between myself and the company where the item was purchased through, if it wasn’t for a pigsback customer service rep I would never h... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My first time using this company. I bought an emperor size mattress - not a commonly available size so I was very pleased to find it on pigsback, at a really good price. Very pleased with the produ... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 4 von 5 Sternen

Having chosen to spend a night in Cork, I paid pigsback in full on the 24th Oct. Am disappointed at not having recieved the confirmation voucher. My disappointment is compounded with a refusal on the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have been dealing with pigsback for several years now & I have to say they are one of the most helpful companies, always there to help & advise & ready to sort out any issues. They take responsibil... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Online-Marketing-Agentur
  2. Gutscheinservice

Vom Unternehmen geschrieben

Since 2000 Pigsback.com has been the destination marketplace for Ireland's best offers in premium short breaks, dining, beauty, golf, leisure and goods. We work with Ireland's best hotels, hospitality and leisure merchants who have been selling exclusive offers through Pigsback.com for nearly 20 years. Pigsback.com also operates a marketplace for goods (delivered to your door) in its Gifts & Shopping category, where approved merchants offer our members thousands of great value trending deals. At Pigsback.com, we pride ourselves on our service culture, encapsulated in our 5-Point Promise. Whenever a merchant or offer isn't living up to what was promised, we're there to intervene with merchants on behalf of members. We employ just over 18 people in our HQ in Dublin, with representatives around the country.


Kontaktinformationen

4.4

Hervorragend

TrustScore 4.5 von 5

3437 Bewertungen

5 Sterne
4 Sterne
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2 Sterne
1 Stern

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Professional Service

Had to cancel a voucher and had a query in relation to my payment so I contacted Aishling by email. Got a very quick response and the matter was sorted immediately. Extremely professional service and would definitely recommend.

15. November 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, HS.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 5 von 5 Sternen

Helpful customer service

I found Courtney at Pigsback customer service really helpful. She responded really quickly and offered me solutions when I made a mistake with my booking. I would definitely use Pigsback again in the future based on my recent experience.

15. November 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, CL.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 5 von 5 Sternen

Courtney

Courtesy offered a great prompt and helpful customer service. Thank you Courtney

10. November 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, Janet.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 5 von 5 Sternen

I has problems getting logged in so…

I has problems getting logged in so emailed the support desk. They responded quickly and solved my problem.

9. November 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, Joe.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 5 von 5 Sternen

Great site lovely offers great for…

Great site lovely offers great for Christmas presents hotel stays and stocking fillers

9. November 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, Jackie.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 5 von 5 Sternen

Courtney was very efficient with my refund

Courtney was very efficient with my refund, I found the whole experience easy and professional.

9. November 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, Robert.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 5 von 5 Sternen

I had to cancel a reservation quickly

I had to cancel a reservation quickly, and within a day, Aisling had forwarded on to me a credit voucher for full amount. No messing around waiting for ages, like some companies.

9. November 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, Paul.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 5 von 5 Sternen

Got a great bargain on pigback

Got a great bargain on pigback . Com , fast delivery of my items . Will 100% Shop here again . Great bargains too suit all ages

4. November 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, Christina.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 5 von 5 Sternen

Great customer service

Great customer service in changing my booking for a 2 night stay in a 4 star hotel

2. November 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 5 von 5 Sternen

Hotel Booking

Excellent value for money. Courtney was very patient, giving full instructions on making a booking. Thanks Courtney.

27. Oktober 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 5 von 5 Sternen

great help with my own issue 10 stars

27. Oktober 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, Ben.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 5 von 5 Sternen

Order issues

I had a problem with an order that I thought could not be resolved. However, Aisling promptly pulled out all the stops and got the issue resolved.
Top quality service, which is rare these days.

28. Oktober 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, Johnny.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 5 von 5 Sternen

Happy enough

Happy enough. Had a voucher from 2019 that I couldn’t use because of Covid, got a response within a few hours and offered a credit note off another purchase. Thanks so much Courtney

3. Oktober 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, Dean.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 5 von 5 Sternen

Great service from Pigsback

Great service from Pigsback. Quality hotels with fantastic staff and if there are ever any issues the team at Pigsback are more than happy to help

24. Oktober 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, Aoife.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 5 von 5 Sternen

Great Customer Service

I was accidentally charged customs duty on my item despite the page saying that all extra fees and taxes were paid by the seller. I got in contact with Pigsback and Courtney, the Customer Services Manager, was quick to reply and assist me in the matter and made sure that I got this fee refunded as soon as possible. I would recommend Pigsback as the customer service is quick, efficient, and trustworthy.

26. Oktober 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, Eva.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 4 von 5 Sternen

Having chosen to spend a night in Cork

Having chosen to spend a night in Cork, I paid pigsback in full on the 24th Oct. Am disappointed at not having recieved the confirmation voucher. My disappointment is compounded with a refusal on the part of Pigsback to even respond to my questions on the issue. The problem has been identified. Pigsback were paid si it was my attempt to get the voucher by logging into pigsback where the voucher could not be located. The voucher has been located on secret escapes which of course is owned by pigsback.

24. Oktober 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Hi John,

Thank you for your feedback.

I am happy to hear you have located your Voucher on the SecretEscapes.ie website.

Kind Regards
Pigsback.com Team.

Bewertet mit 5 von 5 Sternen

Always Great Customer Service

I always find the Customer Service really friendly, efficient and helpful when it comes to Pigsback. Similar to other times I've had issues with orders and wanted to return the replies have been also immediate and detailed, plus the resolution has been what I requested in a quick time frame. Thanks again Aisling!

10. Oktober 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, Ger.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 4 von 5 Sternen

Great customer service

24. Oktober 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, Steven.

We're delighted to hear you're happy with the service.
We'll try extra hard for that 5th star next time!

If you need anything else, please do let us know.

Bewertet mit 5 von 5 Sternen

Voucher running out of date

I had a problem with a voucher going out of date and the Empathy customer service executive Ashling was extremely helpful - I got the issue addressed with the seller at Ashling’s suggestion but she had also offered a generous partial refund thru a coupon which was very generous as the problem was mine. Great service

20. Oktober 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, Rober.

We're delighted to hear you're happy with the service.

If you need anything else, please do let us know.

Bewertet mit 4 von 5 Sternen

I booked a hotel as a surprise for my…

I booked a hotel as a surprise for my wife and our daughter told us she already had one booked so i asked could i get a refund. I got a response within 2 minutes telling me i would get a refund in a few days.this is why I use pigsback great service would recommend to everyone

18. Oktober 2022
Bewertung ohne vorherige Einladung
Pigsback-Logo

Antwort von Pigsback

Thanks for taking the time to leave a review, Niaomi.

We're delighted to hear you're happy with the service.We'll try extra hard for that 5th Star next time!

If you need anything else, please do let us know.

So funktioniert Trustpilot

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Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

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