One word Brilliant !! I had made a mistake so contacted by email within hours of my order being sent, all corrected with no fuss. Communication, the quality of the picture which was all proffesional... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The print was easy to design, many choices and colours and absolutely beautiful. The print came fast and was so beautiful that my husband got emotional. 10/10 recommend to use. Quality was brilliant a... Mehr ansehen
Bought one for our 1st wedding anniversary gift ,is prefet good quality come withing a week of ordering if can't wait to give it my huddy he will love it.
This was the second item that I had purchased from Picture The Stars. I was so impressed with the first one that I ordered another. Unfortunately Royal Mail decided to give this second package a... Mehr ansehen
Unternehmensdetails
- Fotodruck-Service
- Geschäft für Dekoration und Inneneinrichtung
- Geschenkeladen
- Kartendienst
- Bilderrahmengeschäft
- Fachgeschäft für Drucker und Scanner
Über Picture The Stars
Vom Unternehmen geschrieben
Here at Picture the Stars we specialise in personalised gifts and prints, we know that the best gifts are ones which are thoughtful, meaningful and visually stunning. We pride ourselves in offering personalised products which our out of this world. Our flagship product the star map is our most popular product, and for good reason!
Personalised Gifts
Choose your special place, date and time, and see the alignment of the stars on your special moment.
Limited Edition
Our exclusive mystic night star map is our newest star map, boasting incredible vibrant hues. The new evolution of the original star map, boasting more detail and using real photo assets
Premium Framing Service
With a choice of premium wooden frames and the option to add gift ribbon. Perfectly frame your new creation.
The Moon Map
Introducing the new moon map, perfectly picture the moon on your special place and time. what did the moon look like on your special moment
Create Now
3rd Best in Picture Frame Shop in the UK
Kontaktinformationen
L2.5 Picture The Stars, IVY BUSINESS CENTRE, Crown Street, M359BD, Vereinigtes Königreich
- Support@picturethestars.com
- picturethestars.com
4.7
Hervorragend
3704 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 78 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Absolutely love this star picture
Absolutely love this star picture! The quality is even better than I expected and it looks amazing in person. The details and colours really stand out.
Customer service was also excellent - super responsive and helpful throughout. Highly recommend!
16. März 2026
Bewertung ohne vorherige Einladung
Great experience thank you!
Great experience thank you!
17. März 2026
Bewertung ohne vorherige Einladung
Great product
Great product. Great customer service. Surely will be buying again.
16. März 2026
Bewertung ohne vorherige Einladung
Went to change the order emailed had a…
Went to change the order emailed had a reply to get it changed then received a email saying it had been dispatched and currently I have no idea the status of this order
10. März 2026
Antwort von Picture The Stars
Hi Grant,
Sorry for the confusion here — I completely understand why this would be frustrating.
It looks like the dispatch email was triggered automatically while your order was still on hold in our system, which is why the status hasn’t been clear. That’s on us, and we’re sorry for the mixed messages.
We’ve reached out to you directly to get this sorted straight away — whether you’d like to make changes, continue with the order, or cancel, we’ll take care of it for you.
Thanks for your patience, and we’ll make sure this is resolved quickly.
Ricky - Picture the Stars
It was ok
It was ok, the starts are just white dots and look pretty poor quality compared to other sites.
5. März 2026
Antwort von Picture The Stars
Hi Jack,
Im sorry to hear you are not fully happy with your order - I can see you ordered our original Black, which is the classic standard Star Map, If you would prefer a more visually appealing design we would recommend one of our other themes such as the Real Photo
We are happy to have this reshipped out for you asap, we have emailed you for confirmation
Thank you,
Emily - Team Picture the Stars
Bought as a mothers day gift
I initially left a bad review after the star map came with the wrong date. However, Ricky called me very soon after and sent out a replacement free of charge. I'm highly impressed with this level of customer service and have changed my review from 1 star to 5 star.
5. März 2026
Antwort von Picture The Stars
Hi Anthony
Good to speak with you on the phone just now - apologies for this error it looks like you map date was set to the default time - we have gone ahead and reprinted this order and it will be shipped off in todays dispatch
Ricky - Team Picture the Stars
Interesting present. Very pretty !
The picture arrived quickly. It s an interesting idea for a quirky present and very pretty. Happy with the purchase.
7. März 2026
I ordered an item more than 24 hours…
I ordered an item more than 24 hours ago. I haven't received an order confirmation (yes, I checked the spam folder). I tried to call the support number all day, no answer, emailed the support email - no answer. Live chat on the website doesn't work.
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Picture The Stars
Hi Peter,
Just tried to call but looks like we missed you,
Your should have been able to reach us via Call im sorry to hear there was an issue here,
Just checking and it looks like your email was answered the following day, I understand your hesitation when a confirmed email was not received - as usually this is instant
I can see your order was shipped and delivered on Saturday the 14th March
https://www.royalmail.com/track-your-item#/tracking-results/IV127198826GB
If there are any issues please dont hesitate to contact us
Ricky - Team Picture the Stars
Great thank youv
1. November 2025
Bewertung ohne vorherige Einladung
Antwort von Picture The Stars
Thank you for your review! it means so much to us
Team Picture the Stars
Antwort von Picture The Stars
Thank you for your review James!
It is a beautiful service to make…
It is a beautiful service to make people's special days wonderful quality item well packaged delivered quickly Thank you .
27. Februar 2026
Antwort von Picture The Stars
Thank you for your 5-Star Review!
First class service
First class service. Received print within two days of ordering. Design as requested, adequately packaged. Going to be a lovely memory of our special day.
23. Februar 2026
Great gift and would recommend it
Great gift and would recommend it
20. November 2025
Bewertung ohne vorherige Einladung
Beautiful product and amazing customer…
Beautiful product and amazing customer service. Thank you very much
9. Februar 2026
Antwort von Picture The Stars
Hi Roy, thank you for taking the time to review us!
Great quality and service thank you
9. Februar 2026
Beautiful end product
Beautiful end product. & so easy to do
5. Dezember 2025
Bewertung ohne vorherige Einladung
Excellent gift for a loved one
Unfortunately the first one was damaged in transit,but the guys at picturethestars were really helpful and sent another one straight away which arrived within days. The wife love's it and even shed a tear, excellent gift for a loved one.
6. Februar 2026
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.