Have previously used this company on etsy for gifts, however now had reason to do a bigger purchase for our nursery. Messages were replied to really quickly, and they were always really helpful! Place... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
The frames were dispatched swiftly and arrived on time, very carefully wrapped and packaged. Each of the frames is precisely the right size, in perfect condition, and their construction is neat. I can... Mehr ansehen
I ordered one of their Made to Measure frames recently and I couldn't be happier. I had a couple of questions before ordering that were answered quickly and clearly. The quality of both the product a... Mehr ansehen
Unternehmen hat geantwortet
A misunderstanding by me led to a wrong background being delivered for two medal frames but I was immediately offered two correct ones for free and these arrived very quickly. Could not have asked for... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Small Family Run Framing business based in the UK. We Specialise in Military Medal, Sports Medal, Memorabilia and Flag Framing. As well as suppling a huge range of Multi Aperture frames, Photo Frames and Ready Made Frames. We also provide a range of frames than can be made to your measurement, with our bespoke framing service.
Kontaktinformationen
W&G Prints, CB10 1XA, Saffron Walden, Little Walden, Vereinigtes Königreich
- info@photoframesandmore.com
- photoframesandmore.com
4.7
Hervorragend
245 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Efficient delivery
Frame was exactly as described and was dispatched quickly.
Would recommend.
28. August 2025
Antwort von Photoframesandmore
Thank you for your kind review!
An excellent and well made product and…
An excellent and well made product and this company have great customer service too.
When there was a problem with the delivery company they went above and beyond to rectify the problem and made sure I got my order in time for when it was needed. Would highly recommend them.
27. August 2025
Antwort von Photoframesandmore
We’re thrilled to hear you’re happy with your frame and our customer service. We always do our best to ensure every order reaches our customers on time, and it’s great to know we could resolve the delivery issue for you. Your recommendation means a lot — we really appreciate it!
The company went above and beyond when…
The company went above and beyond when a) I forgot to put flat number in address and b) needed the frame asap for my daughter. The frame itself was just what we wanted. Thank you
2. September 2025
Antwort von Photoframesandmore
We’re glad we could help get your frame to you on time, even with the address mix-up, and that it was exactly what you wanted for your daughter. It’s always our goal to make sure every order is smooth and stress-free, and we really appreciate you taking the time to share your experience.
Photo frame arrived safe and sound
Photo frame arrived safe and sound, fitted perfectly to custom measurements for a jigsaw puzzle.
1. September 2025
Antwort von Photoframesandmore
We’re thrilled to hear your frame arrived safely and fits your jigsaw puzzle perfectly. It’s always a pleasure to create custom frames that match exactly what our customers need, and we’re so glad you’re happy with it.
Very fast ordering and dispatch process…
Very fast ordering and dispatch process but the courier EVRI was appalling as usual.
30. August 2025
Good quality
Good quality, as described
Took a bit longer to be delivered as a machine had broken. Was kept well informed
28. August 2025
Good price ,looks nice made of wood
27. August 2025
Second time buying
Second time I have bought from this company. Great website, easy ordering, safe packaging for fragile items, arrived on time. Excellent product and service. Thanks
5. August 2025
The frame fitted what I wanted…
The frame fitted what I wanted perfectly- the name plates made it even more special
31. Juli 2025
Beautiful work
Beautiful work, well packaged for shipping, timely arrival. Nothing could be better!
5. August 2025
I ordered a photo frame for a canvas I…
I ordered a photo frame for a canvas I had made for my granddaughter. When the frame arrived it was the wrong size so I contacted Tamara and she had a new frame sent out next day, The new frame fits perfectly so a big thanks to all for their excellent customer service.
22. Juli 2025
Bewertung ohne vorherige Einladung
Good range of sizes
Good range of sizes . Delivery was good, well packed. The frame I bought was for a 3 photo, 8x8 inch format. This company was the only one I could find which did a good range of different photo sizes. I was very happy with the end result after I mounted my photos
11. Juli 2025
Item never arrived
Item said ‘Return to Sender’ so acknowledge it never arrived. Because it is lost and we didn’t notify within 14 days we get nothing. Terrible customer service. Evri lost it so we pay for nothing
5. Juni 2025
Antwort von Photoframesandmore
I want to clarify that we haven’t ignored the situation — I’ve contacted the courier to try to find out what has happened to the parcel. While the tracking states “Return to Sender,” it may have been delivered to a neighbour or held at a local depot — we simply don’t know yet, and we need confirmation before we can issue a replacement.
Had this been raised within our 14-day reporting window (rather than 6 weeks after the expected delivery), we would have had more options available and a much better chance of resolving it quickly.
As a small business, we do our best to help wherever possible, but we rely on timely communication from customers and the cooperation of the courier to put things right. If the parcel is found or returned to us, we’ll let you know immediately.
This is my second frame
This is my second frame , love it , easy to understand the measurements and great customer service,
11. Juli 2025
Antwort von Photoframesandmore
Thank you so much for your lovely review! We’re thrilled to hear this is your second frame and that you found the measurements easy to follow. We’re always here to help, so it’s great to know our customer service made a difference. Thank you for your continued support!
Happy
Prompt. No fuss. Missing mount on one frame but was swiftly dealt with. Happy. Will be using this company again in the future.
7. Juli 2025
Antwort von Photoframesandmore
Thank you for your kind review! We’re glad to hear everything was sorted quickly and that you’re happy with your frames. We really appreciate your understanding and look forward to making more frames for you in the future!
Amazing Picture Frames
Picture frame arrived really quickly and is even better than expected. It’s beautiful quality and hangs really well. Would definitely recommend to anybody looking for picture frames.
8. Juli 2025
Antwort von Photoframesandmore
Thank you so much for your amazing review! We’re delighted to hear you’re happy with the quality and that the frame exceeded your expectations. We truly appreciate your recommendation :)
Antwort von Photoframesandmore
Thank you for the great feedback! We’re so pleased you were happy with the fast service and careful packaging.
Always great quality products
Always great quality products, good customer service, prompt delivery and well packaged. Will continue to order from here.
11. Juli 2025
Antwort von Photoframesandmore
Thank you so much for your continued support and kind words! We’re so glad to hear you’re happy with the quality, service, and delivery. It means a lot to us – we look forward to your next order! 😊
I’ll be back….
Two orders so far, both in oak wood, perfect for what I wanted. Hopefully another order to be made at some point. Definitely five stars.
9. Juli 2025
Antwort von Photoframesandmore
Thank you so much for your lovely review! We’re so glad the oak frames were just what you were looking for. We really appreciate the five stars and look forward to your next order when the time comes! 🌟
Antwort von Photoframesandmore
Thank you for your review! We’re so pleased to hear your first experience was smooth and straightforward :)
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