The frames were dispatched swiftly and arrived on time, very carefully wrapped and packaged. Each of the frames is precisely the right size, in perfect condition, and their construction is neat. I can... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Have previously used this company on etsy for gifts, however now had reason to do a bigger purchase for our nursery. Messages were replied to really quickly, and they were always really helpful! Place... Mehr ansehen
Unternehmen hat geantwortet
The two frames I ordered arrived quicker than expected, which is always good. I really like the tray frames and they look very well-made. They have clear instructions for mounting your work into the f... Mehr ansehen
A misunderstanding by me led to a wrong background being delivered for two medal frames but I was immediately offered two correct ones for free and these arrived very quickly. Could not have asked for... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Small Family Run Framing business based in the UK. We Specialise in Military Medal, Sports Medal, Memorabilia and Flag Framing. As well as suppling a huge range of Multi Aperture frames, Photo Frames and Ready Made Frames. We also provide a range of frames than can be made to your measurement, with our bespoke framing service.
Kontaktinformationen
W&G Prints, CB10 1XA, Saffron Walden, Little Walden, Vereinigtes Königreich
- info@photoframesandmore.com
- photoframesandmore.com
4.7
Hervorragend
243 Bewertungen
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Really nice photo frames
Really nice photo frames, arrived promptly. They seem very good quality and enhance the pictures which I am exhibiting with a Plein air group in Brighton.
31. März 2026
Antwort von Photoframesandmore
Thank you for your lovely review! We hope the exhibition goes wonderfully — how exciting! We're so pleased the frames do your artwork justice. Enjoy Brighton!
A nice quality frame
A nice quality frame, good value for money, arrived quickly and safely.
31. März 2026
Antwort von Photoframesandmore
Thank you for the great review! We're glad to hear you're happy with the quality and value, and that it arrived quickly and in perfect condition. We hope to hear from you again soon!
The Frame and the inserts are quality…
The Frame and the inserts are quality and really display my father in laws WWII medals and his photo in a befitting, professional way . It reminds us that things such as this should be on display, be proud of and a pleasant and loving reminder of him every time we pass them and raise a smile.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von Photoframesandmore
Thank you so much for this truly touching review. What a wonderful and meaningful way to honour your father-in-law's service — displaying his medals and photo so proudly is a beautiful tribute to him and his memory.
It means a great deal to us to know our frame plays even a small part in keeping that smile alive every time you pass by. Thank you for sharing something so personal with us
I’ve had consistently excellent service…
I’ve had consistently excellent service from Photoframesandmore. Every order has been processed quickly, and delivery is always speedy and reliable.
The quality of the mounts and frames is fantastic, well-made, sturdy, and exactly as described. It’s clear they take pride in their products.
Overall, a great experience every time. I wouldn’t hesitate to recommend them to anyone looking for high-quality frames and efficient service.
26. März 2026
Bewertung ohne vorherige Einladung
5 stars!
I was VERY impressed with the service I received. I placed a very late night order which I needed fairly urgently and my frame was shipped in record time the next day and got to me in a great condition.
I’m very happy with my item, so I would highly recommend PhotoFramesandMore!
19. März 2026
Bewertung ohne vorherige Einladung
Total Shame. Evri = DISASTER!
It’s such a shame that all the reviews seem to praise the quality of the products produced here - sadly I never got to found out.
Yet another small business who is completely let down by Evri. I ordered my item with priority delivery as I wanted it for an anniversary. I even had a few days grace, just in case. When (after a few days) I hadn’t received a notification from Evri, I contacted Photoframesandmore.
They were a little slow to respond but eventually agreed to refund the priority delivery. Agreeable of them but quite right too; you can’t ask me to pay for a service which I never received.
The frame never arrived in time for the anniversary. In fact, the frame never arrived at all. After a week and a half of emailing and asking the company to just send out another frame I eventually got a stock image sent to me saying the item had been delivered. The photo was not of my door nor of my house. It was a stock image. Later that day, the company confirmed the item had been delivered elsewhere.
I kept asking for the item to be resent. Repeatedly over the course of 4 emails I asked for the item, even though it was terribly late. For some reason, they didn’t understand this. They told me the item had been refunded. I thought as a gesture of goodwill for the terrible let down, but no - I was then told that the case had closed and if I still wanted the item, I would have to reorder it through the website. No further help provided.
So two and a half weeks later I’m back where I started. No frame. No anniversary present and still no refund. Yes, this was Evri’s fault initially but the company then decided to one up Evri and turn a disappointing situation into a disastrous one.
Complete lack of understanding or respect for the customer. They’ll no doubt respond to justify their misunderstanding or blame Evri but ultimately - have I got the frame I ordered? No!
10. März 2026
Bewertung ohne vorherige Einladung
Antwort von Photoframesandmore
We appreciate you taking the time to share your feedback, but several points in your review are factually incorrect and need to be addressed.
First, your order was delivered, and the image you received was the official proof of delivery supplied by Evri—it was not a stock photo. When you disputed this, we immediately opened a full investigation with the courier. As you stated, the parcel appears to have been delivered to the wrong location, which is entirely a courier issue, not an issue with our dispatch or production. Your order was dispatched on time and marked as delivered on time, and once the investigation confirmed it had been delivered to the wrong address, we refunded your order in full.
Regarding delivery fees and refunds:
Our Terms & Conditions clearly state that upgraded delivery costs are non‑refundable once an item has been dispatched, even in the case of courier delay. The upgrade fee covers faster dispatch and booking the next‑day service, but—as with any courier—we cannot guarantee their performance once the parcel leaves our premises. Despite this, we refunded your upgrade fee as a goodwill gesture.
We also refunded the full cost of your order, which—as outlined in our terms—can take up to 5 working days to appear in your account.
At no point did we refuse further help. Once the order had been fully refunded, we explained that if you still wished to receive the product, you would need to place a new order. This is standard practice once a refund has been processed.
It is disappointing to see our efforts described as a “lack of understanding or respect,” especially when we acted promptly, followed our policies, refunded more than required, and resolved an issue caused entirely by the courier.
We are a small business, and we strive to treat all customers fairly and respectfully. Your refund has been completed, and if you would still like the frame, you are very welcome to place a new order—we’ll be happy to help.
Very happy with the Tray oak frame we…
Very happy with the Tray oak frame we ordered to replace a very dated dark frame for our wedding canvas ( almost 30 years old!). The canvas looks fab in the frame as it gives it a modern look ( can’t say the same about us now though!! 😂). Delivery was very quick and we would definitely recommend this company.
20. März 2026
Bewertung ohne vorherige Einladung
Antwort von Photoframesandmore
Thank you so much for your lovely review! We’re thrilled the Tray oak frame has given your wedding canvas a modern touch - we are almost at 30 years married and completely get what you mean 😂
Frames are very good quality and were…
Frames are very good quality and were dispatched quickly with adequate packing to ensure they were received in perfect condition. Super service.
2. März 2026
Antwort von Photoframesandmore
Thank you for your kind words! We’re delighted you’re happy with the quality and speedy delivery. It means a lot that our service hit the mark!
Great service and quick delivery of my…
Great service and quick delivery of my custom jigsaw frame, also amazingly well packed.
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von Photoframesandmore
Thank you! We’re thrilled you’re happy with your custom jigsaw frame and that it arrived safely.
Antwort von Photoframesandmore
Thank you! We’re delighted you’re happy with the product and speedy delivery. Your feedback really made our day!
Antwort von Photoframesandmore
delighted you’re happy with the product and speedy delivery. Your feedback really made our day!
Jigsaw picture frame
Frame exactly as described and looks great. Quick reply to any query. Would buy again
27. Februar 2026
Antwort von Photoframesandmore
We’re thrilled the frame looks great and that our team could help quickly. We’d be delighted to welcome you back anytime!
Antwort von Photoframesandmore
Thank you! We’re glad you’re happy with the quality and speedy delivery. We really appreciate your feedback!
I love using these guys for my…
I love using these guys for my paintings! They are amazing and are very accommodating! 👍😊
27. Februar 2026
Antwort von Photoframesandmore
Thank you so much! We’re thrilled you enjoy working with us and that we could accommodate your paintings. Your support means a lot! 😊🎨
Very helpful and efficient very happy…
Very helpful and efficient very happy with the frames
27. Februar 2026
Antwort von Photoframesandmore
We’re so glad you’re happy with the frames and that our team could help efficiently. Your kind words mean a lot!
Antwort von Photoframesandmore
No worries at all! We’re glad we could help and get everything sorted for you. Thank you for your kind words!
Lovely frame, but fiddly to get a large canvas even
I’m very happy with my frame. I ordered a custom size to fit an existing canvas. It came quickly and I was kept informed about the expected delivery. The loss of one star is down to the instructions of fitting the canvas into the frame. The video instructions on the site made it look very easy, but were so quick it was hard to catch all the steps and my canvas was big, so not easy to get an even gap all the way around with only 4 spacers. I also had to use some additional screws to support the centre of the canvas on the 900mm sides. The finished result is beautiful though.
4. März 2026
Antwort von Photoframesandmore
Thank you for your detailed feedback! We’re delighted you’re happy with your custom frame and that it arrived quickly. We really appreciate your notes about the fitting process—we’ll look at making the instructions clearer for larger canvases. It’s wonderful to hear the finished result is beautiful!
A service completed.
Your product was good quality and sent without any problem, just as I had hoped. Therefore we are both happy, that’s it.
26. Februar 2026
Antwort von Photoframesandmore
Thank you so much for your review. We are glad you are happy with the quality and service
Antwort von Photoframesandmore
We’re thrilled you’re happy with the quality and efficiency of our made-to-measure frames. Your feedback is much appreciated!
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