There is no system of communication in place for handling customer complaints on the phone. Communications from Phoenix are automated, and when things go wrong -- its a nightmare for the customer who... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I love the product, however, I had a problem with the replacement of the new filters. I installed them but no water came through the spout. I called your help line and got a woman that I could not un... Mehr ansehen
Horrible experience with this company. I sent the item back to them. Claimed to have great return policy no questions asked. It had missing pieces and they tried to play bait and switch games. I... Mehr ansehen
Unternehmen hat geantwortet
I like that the stainless steel spigot came standard. Customer service was very prompt answering a question I had before I ordered. I'm so pleased with the first machine I bought for my daughter that... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Phoenix Gravity Water Filters excel at manufacturing world’s no#1 product that efficiently eliminates 99.99% contaminants. Our superior filtering solution ensures vital minerals for the human body are retained so that you always have access to healthy and fresh water.
Kontaktinformationen
Indien
- phoenixwaterfilters.com
2.9
Akzeptabel
31 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very convenient set up and very clean…
Very convenient set up and very clean tasting water!
25. Januar 2025
Antwort von Phoenix Gravity Filters (USA)
Thank you for your fantastic 5-star review.
We're thrilled to hear that you love our water filters. Your feedback means the world to us and helps us keep providing the best for customers like you.
Stay refreshed!
Best regards,
The Phoenix Gravity team.
Filtered water
It arrived quickly and is beautifully made. What a relief to know I am drinking safe water.
28. November 2024
Antwort von Phoenix Gravity Filters (USA)
Thank you so much for your valuable feedback, We glad that you liked the product, Your satisfaction is our priority, and we look forward to serving you again.
Thanks,
Team Phoenix Customer Support
Cheaper and good quality
27. November 2024
Antwort von Phoenix Gravity Filters (USA)
Thank you for your feedback! We're thrilled to hear that you found our product/service to be both affordable and of good quality. Your satisfaction is our priority, and we look forward to serving you again.
Thanks,
Team Phoenix Customer Support
Antwort von Phoenix Gravity Filters (USA)
Hey Gabriela!
Wow, thank you a million for your incredible 5-star rating! We're absolutely thrilled to hear that you're loving the crisp, refreshing taste of pure, clean water. Your feedback truly makes our day!
Best Regards,
Phoenix Gravity Team
support@phoenixwaterfilters.co.uk
+4420 8058 5660
I dislike that to get completely clean…
I dislike that to get completely clean water I have to purchase two other items
31. Oktober 2024
Antwort von Phoenix Gravity Filters (USA)
Thank you so much for taking the time to share your valuable feedback! We genuinely appreciate your honesty and are always looking to improve. Our add-on items are designed to address specific concerns and enhance your filtration experience, so you get the purest water possible. Your satisfaction is our top priority, and we're here to make sure you’re happy with your purchase. If you’re enjoying the results, a 5-star review would mean the world to us—it helps us continue bringing high-quality solutions to you and others. Thank you again for your support!
Thanks,
Rini Sinha
The Phoenix Gravity team.
hello@phoenixwaterfilters.com
1 (800) 917-0455
Antwort von Phoenix Gravity Filters (USA)
Hello Daylane,
Thank you for the 5-star rating! We're so glad to hear you found the ordering process easy and hassle-free. We appreciate your feedback!
Best Regards,
The Phoenix Gravity team.
support@phoenixwaterfilters.com
1 (800) 917-0455
Never got my product, after waiting for 1 month !
Never got my product !! No One at customer service !!
11. Oktober 2024
Thank you
Thank you! However…. I was thrilled with the thought of receiving my new water filter. It came packed really nice. The first thing I noticed is that the stand did not come with it! I was understanding that it would because no where did I see where the stand was sold separately and it even had it pictured in my orders of what was included. That was a disappointment! Then the directions! Whew! I had to get a magnifying glass to read them…. Then your 5 minute assembly took a lot longer. To prime the filters was very difficult. Most kitchens today don’t have just a faucet so I had to go outside to an outside faucet to try and prime the filters which it was very difficult to try and hold them up there to get a good seal! I got several “showers” myself but I think I did them ok finally! Well, I have it together at the sink to be sure I tightened everything enough but not over tightened so nothing leaks! Maybe an adapter might be in the near future to help people with different Variety of faucets to get the filters primed! Overall, I am hoping the quality of the water is as I hope for and the product is lasting. So I am also wondering if I got the stainless steel faucet because it seems like the add wants me to replace it? So I guess I am wondering how much the stand cost and what size you offer.
Thankyou.
Cheryl Sita
11. Oktober 2024
Confident of clean water
Customer service answered all my questions and kept me informed of arrival status. Product as described. I am happy for clean water!!
7. Oktober 2024
A Great start
What we did receive looks amazing. What we didn’t receive is #1 a physical manual or #2 any indication before buying that fluoride removal required an additional $100 filter which is half the price of the whole unit… quite deceiving.
18. September 2024
Very pleased 😀
I was very skeptical about how good the water would taste as I am very fussy about the water I drink and very happy to say it has taken all the clorein taste out of the water from my tap now I can save money and stop buying bottled water thank you 😊
11. September 2024
So funktioniert Trustpilot
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