It didn't arrive when expected and I received no response from customer service when I was requested an update. When it finally arrived a over a month later it was no use (I'd to buy another one else... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Ordered from here a month ago. Had to email company due to lack of dispatch notification, didn't get dispatched until after they replied. Site had no indication items were coming from China. Item is a... Mehr ansehen
My lovely dog collar arrived today, i was a little worried due to the Royal Mail strikes but all arrived ok in about 12 days, which considering the strikes and the free delivery i was fine with. Previ... Mehr ansehen
Good choice of dog beds my dog house got here today it’s roof is pretty simple to attach and seems sturdy now I’ve put it up dog was really curious and once she’s gone in she’s just sat there with her... Mehr ansehen
Unternehmensdetails
Kontaktinformationen
Vereinigtes Königreich
- 0151 528 9977
- enquiries@petsnooze.co.uk
- petsnooze.co.uk
Das haben sich andere Leute angesehen
Collar selection is great very happy…
Collar selection is great very happy with my set delivered today. Staff are friendly and very quick to email back. I wish they did more boy collars. Overall great.
I Got a very nice collar and harness…
I Got a very nice collar and harness set from this company. Haven’t seen anything similar on the high street and I am very happy with the print and the quality. Sara on the enquiries team was very helpful about the engraving and it was delivered on time. Yours, Alan
Fantastic collar for lady
I recently bought a collar for Lady, as her previous collar which i bought from petsnooze was a little worn after two years. Great value and would buy again, the collar looks brilliant. Also dont forget to look for discount codes. Geraldine.
Never disappointed with the colllars…
Never disappointed with the colllars from here. Just got a new one today and the quality and the flower is great. I would recommend having been buying for the last three years.
Very happily recommend this company
Very happily recommend this company. I bought a collar from their flower collar collection on Facebook and it is simply lovely on my dog. Happy customer!
No problem recommending good collars…
No problem recommending good collars (I’ve ordered the same one twice now with the flower addition in blue) nice choice on the website. Engraving is clear and fit is spot on.
The collars I got are really nice and…
The collars I got are really nice and look so nice and smart on my two dogs. I was happy with the colours and the pattern looked just like the photo on the website. I got the free engraving and it is all correct thank you to the customer service who emailed me to say they thought my phone number was a digit short, which it was! Perfect for me and I would recommend.
BUYER BEWARE!!!
Horrible overpriced cheaply made broken product received, lack of transparency regarding returns, expecting photos before accepting a return, against statutory rights, complete waste of money. Buyer beware! Do not purchase from this company!!!
In response to Petsnooze reply, yes that was the purchase (December) and I am still waiting for you to send details to me of how to return the item to you for a refund! All I get is delay tactics and now a refusal to issue a refund. Please see other reviews for similar experiences with this company.

Antwort von Petsnooze
I found the customer service people…
I found the customer service people very friendly when dealing with my collar engraving. The collar itself has arrived and i am impressed with the quality and it is very cute 🥰
Fluffy soft rugs
Mrs Margaret Travis - I would like to recommend the pet rugs from this company. I have been buying them for the last 3 years and I find them really useful for my two cats and my dog. They was really well and are very soft. I have tried all of the designs and I would say the brown with footprints is the nicest. They really help to keep the fur off my couch and one of the cats really likes hers in the corner under the windowsill. Very good blankets. Margaret
Lovely Collars
Lovely collar selection I have two now the customer service is no hassle nice to deal with I would recommend
My Order arrived with Royal Mail well…
My Order arrived with Royal Mail well packaged and on time. The collar looks great and has vibrant colours for summer. Customer service email was helpful. Happy to buy again from this website. Cheers Sarah
I would like to recommend the flora…
I would like to recommend the flora design flower collar, it arrived today and is gorgeous- personalisation is all correct and neatly done and the flower is well made and very colourful. Very happy. Diane
I hadn’t used these people before but I…
I hadn’t used these people before but I am very pleased with my new colkar it is very beautiful fits lovely and looks like it will last. Happy to recommend thank you Doris.
Great house for my dog nice customer…
Great house for my dog nice customer service and delivered on time. Dog loves it 👍
Got a great house for the dog from…
Got a great house for the dog from Petsnooze we are very happy with it. Stays up well once zipped together and the cushion is nicely padded great idea 👍
Jean Harrison
Jean Harrison - I ordered and received a beautiful three piece set for my old dear we don’t walk as far as we used to but the set looks very nice on her. The pink suits her and I am happy with everything about it. The flower on the collar and her name on the clasp are beautiful it looks like it will last her I am very pleased with my choice. Jean
2nd order from Petsnooze and again very…
2nd order from Petsnooze and again very happy with my haul, harness and collar set is a nice design in light blue with flowers. Impressed again and took advantage of the free engraving this time. Really nice set for the summer.
Got an ace set for our dog from this…
Got an ace set for our dog from this site collar lead and harness all matching and with his name on for £30 and then another 5% off so can really moan about that. Looks dead nice on and we are happy to recommend. Would definitely buy again at that price.
APPALLING!!
The product and service (or rather lack of service) are appalling! The dog bed I ordered is dreadful quality. The bottom cushion is no where near as deep as the photos suggest, ie it is thin and not "cosy" as described when placed on the floor. The bottom layer is NOT waterproof, I checked that and it just isn't. The zip is already coming away from where it's sewn.....and I didn't even allow the dog inside as I DO NOT WANT IT.
Also, this exact same product is advertised for less than half the price on Amazon. However, the Amazon supplier does not deliver to the Isle Of Wight....which is why I ordered from supposedly "UK" company which is, in fact based in China.
I will be emailing Trading Standards about this awful company and the tatty product I received.
Please DO NOT BUY FROM THIS COMPANY!
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







