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Both my dogs (a mini schnauzer/jack russell cross and a schitzu/jack russell cross) are on vet prescription diets: expensive tastes. I spent 12 months+ googling for best prices and value but now i don... Mehr ansehen
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I don’t often do reviews. But I made a mistake recently with my order and not only were the team so great with my slight ‘panic’, they stopped the order , wrote me an excellent list of my options... Mehr ansehen
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I have found pet direct to be very reliable, quick shipping and amazing deals. They always have what I need for my pet and it only takes a couple of days sometimes the next day to be delivered. Thank-... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Petdirect is proud to be New Zealand’s #1 Kiwi-owned pet supply retailer, dedicated to providing the best products and services for your beloved pets. With a passion for pets and their well-being, we offer an extensive range of high-quality pet food, accessories, toys, and healthcare solutions for cats and dogs. From everyday essentials to premium products, we’ve got everything your pet needs, backed by our expert advice and unmatched customer care. We’re not just a pet store; we’re here to help enhance the lives of pets and their owners. Our easy-to-navigate online store offers a seamless shopping experience with free shipping across New Zealand for orders over $79, including rural delivery, so your pet's favourite products arrive right to your door. Our loyalty programme, Pet Perks, exclusive discounts, and special anniversary treats, making each shopping experience rewarding. In addition to our online services, we’ve recently opened our first physical store in Takapuna, Auckland, where pet parents can enjoy a hands-on shopping experience, including a unique treat bar for dogs. At Petdirect, we believe in supporting pet owners with more than just products—we’re here to provide expert advice, tips, and guidance from our in-house veterinarians and partners like Mark Vette, New Zealand's leading dog trainer. As a brand, Petdirect is committed to responsible pet ownership and animal welfare, ensuring that every product we sell is safe, trusted, and loved by pets across New Zealand. Whether you’re shopping for your furry friend’s daily needs or something special, you can count on us for quality, value, and a genuine love for pets. Join the Petdirect family today and discover why we’re New Zealand’s favourite pet supply store!
Kontaktinformationen
40 Jomac Place, 1026, Auckland, Neuseeland
- 0800 200 240
- support@petdirect.co.nz
- petdirect.co.nz
5.0
Hervorragend
1959 Bewertungen
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Das haben sich andere Leute angesehen
I use Pet Direct as they stock what my…
I use Pet Direct as they stock what my Cat loves to eat and I find them very quick with their order turn around time. I ordered Monday a.m. and the next morning the order for my cat was at the Back Door. This is quicker than going out to get it myself, so you can not grumble at that. Thank you for the excellent service and packaging.
25. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Jan
What a wonderful ⭐⭐⭐⭐⭐ review, thank you! We're delighted you're seeing you with such rapid delivery times and that your cat is enjoying their meals. We take great pride in getting your furry friend's favourite food to your door quickly and safely, so your kind feedback truly means a lot to us. 🐱
Ngā Mihi
The Petdirect Team
Great service
Great service, competitive pricing and fast delivery!
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Tracy!
Thank you so much for the wonderful feedback! We're thrilled you found our service dependable, our prices competitive, and your delivery speedy. Your kind words mean the world to us and we can't wait to see you again soon! 🐾
Ngā Mihi
The Petdirect Team
I prefer dealing with Petdirect as they…
I prefer dealing with Petdirect as they have competitive pricing and provide quick and free delivery to Hamilton
31. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora David
What fantastic feedback to receive! We absolutely love seeing you choose Petdirect for your pet's needs, and we're thrilled that our competitive pricing and speedy free delivery to Hamilton are working brilliantly for you. Cheers for the wonderful ⭐⭐⭐⭐⭐ review - it truly means the world to our team! 🐾
With aroha,
Ngā Mihi The Petdirect Team
Get products for my dog
Pet Direct has the best stock of dog products. The online service is really easy to navigate and the delivery is really fast (usually within a day to deliver to Auckland)
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Michael,
We're absolutely thrilled to hear you're loving our fantastic range of dog products and that our swift delivery is working well for you in Auckland! Your kind feedback means the world to us, and we're delighted we can keep your pup happy with quick service. 🐕
Cheers and aroha nui,
Ngā Mihi The Petdirect Team
Great Team…
Petdirect is my go to for my fur babies, pricing is great, speedy delivery and great choices. Awesome work 👏
30. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Thank you so much Angie for taking the time to leave such a wonderful review! We're thrilled that Petdirect has become your trusted choice for your fur babies. Your kind words about our pricing, delivery speed, and product selection really mean the world to our team. We're committed to keeping those standards high so we can continue to be there for your pets. Thanks again for your support!
Pet Direct Review
Great range of products at Pet Direct and good value and service and auto delivery takes the hassle out of keeping up with pet food demands
28. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Carolyn,
We're thrilled you're enjoying our wonderful range and finding great value at Petdirect. It's fantastic to hear that Autodeliver is making pet parent life easier by keeping you stocked up on essentials without the fuss! 🐾
All the best,
Ngā Mihi The Petdirect Team
Petdirect is the Best
Petdirect, in my opinion, is a very well run business. They go the extra mile and give honest reliable advice on what product would suit your pet. The products are excellent and the delivery of items are very fast. Total hassle free shopping
27. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Debz,
Thanks a million for the wonderful ⭐⭐⭐⭐⭐ review, we're thrilled to hear you're having such a fantastic experience with us! It truly means the world that our knowledgeable team could help you find the perfect products for your furry friend, and that your deliveries have been lightning quick. We're here to make pet care simple and enjoyable, so it's awesome to know we're nailing it for you!
Ngā Mihi
The Petdirect Team 🐾
There is a wide selection to choose…
There is a wide selection to choose from. It’s convenient when time is short and you can’t get to a pet shop. The prices are great, and it’s delivered extremely promptly.
Love shopping with Pet Direct. Everything you need for your furry pets. That is, food, dishes, toys they have it all.
JB.
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Joy,
What a wonderful review, thank you so much for taking the time to share your kind feedback! We're absolutely stoked that you're loving the convenience and range we offer at Petdirect, and we're thrilled our swift delivery is making life easier for you and your furry friends. We can't wait to see you again soon! 🐾
With aroha,
Ngā Mihi The Petdirect Team
⭐️⭐️⭐️⭐️⭐️
⭐️⭐️⭐️⭐️⭐️
Great experience with **Petdirect!** 🐾❤️ Their prices are very competitive, delivery is always fast and reliable, and everything is packaged really well. 📦✨
Highly recommend Petdirect for convenient and hassle-free pet shopping! 🐶🐱
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora for the wonderful feedback!
We're thrilled you're delighted with your experience at Petdirect. Your kind words about our competitive pricing, speedy delivery, and careful packaging truly warm our hearts. We look forward to seeing you again soon for all your pet needs! 🐾❤️
Ngā Mihi
The Petdirect Team
I love shopping at Pet Direct for my…
I love shopping at Pet Direct for my cats. They both have health issues and Pet Direct always has their special diet food in stock / at the cheapest prices. They also carry enough stock if one wishes to make large orders. Plus, the staff are amazing and always provide excellent customer service. Delivery of orders is fast and reliable. What more can one ask for?
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Pauline,
What a wonderful review, thank you so much! 😻 We're delighted seeing you and your two feline friends regularly, and it's fantastic that we can keep their special diet food stocked and affordable for you. Your kind words about our team mean the world to us, and we truly appreciate your loyalty to Petdirect. We look forward to continuing to support your cats' health and wellbeing for many years to come!
Ngā Mihi
The Petdirect Team 🐾
Fantastic service
I love that I can order something for my 2 furbabies, and have it delivered usually within 2 days.
6. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Sandy 🐾
We're thrilled to hear you're loving the speedy delivery for your two furry friends! Your loyalty means the world to us, and we're so glad we can keep your furbabies happy and well-supplied.
Ngā Mihi
The Petdirect Team 🐶🐱
Easy to deal with
Easy to deal with, all items are clearly priced making choice easy to select.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Willie!
Thank you so much for the wonderful feedback! We're thrilled to hear that you found our platform straightforward and that our clear pricing made your shopping experience effortless. Your kind words truly mean the world to us, and we're excited to see you again soon! 🐾
Warm regards,
Ngā Mihi The Petdirect Team
Locally produced and delivered promptly
I wanted grain free kibble for my dog and was looking for local if possible. Pet direct stocks local animal feed and gets it to you at a reasonable price and quickly. If I can work out how fast my dog goes through each order I can automate delivery.
16. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Kate,
What wonderful feedback! We're thrilled you found the perfect grain free kibble for your furry mate, and even better that you discovered we stock local producers. Once you've got the rhythm of your pup's munching habits sorted, our Autodeliver feature will be an absolute game-changer for keeping those bowls full without the fuss. Your loyal companion will thank you! 🐕
Ngā Mihi
The Petdirect Team
Absolutely love Petdirect
Absolutely love Petdirect, they give me so many coupons on products I would usually buy for both my dog and 4 cats. They ship extremely quickly and usually I receive my order the day after ordering, I would 100% recommend Petdirect to every pet owner x
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Summer!
What wonderful feedback, mahalo for taking the time to share your kind words! 🐾 We're thrilled you're loving the savings on your pup and kitties' favourites, and we're absolutely stoked that our speedy shipping is seeing you sorted so quickly. Your recommendation means the world to us, and we can't wait to keep tails wagging and whiskers happy! 😺🐕
Ngā Mihi
The Petdirect Team
Excellent service
Excellent service, fast delivery, product works for our 3 cats, very happy 😊
20. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Tracey!
Thank you so much for the wonderful feedback! We're thrilled to hear that your three feline friends are happy with their product and that you've experienced such speedy delivery. It's fantastic to see you're having such a positive experience with us, and we can't wait to see you again! 🐱🐱🐱
Ngā Mihi
The Petdirect Team
I just found pet direct come up in my…
I just found pet direct come up in my newsfeed on fb and checked it out. So easy to choose things for our pets. It is all available on the website and quick to send out aswell.
18. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Mary-Anne,
Thank you so much for the wonderful feedback! We're thrilled you discovered us on Facebook and that you're finding it such a breeze to browse and order everything your pets need on Petdirect. Your kind words mean the world to us, and we're delighted we could get your order out to you speedily! 🐾
Ngā Mihi
The Petdirect Team
Just awesome
Good range, good price, quick delivery
14. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Rj
Thank you so much for the wonderful review! We're thrilled you're happy with our fantastic range, competitive pricing, and speedy delivery. Your kind feedback truly makes our day! 🐾
Ngā Mihi
The Petdirect Team
Pet Direct has more brands in stock…
Pet Direct has more brands in stock than other pet stores, my 14.5 year old Lucy is on a special pellet only diet and no one else has the Acana brand in stock, so I always shop at Pet Direct, also I am rural delivery but I dont know how they do it but I always get my delivery the next day from ordering - bar the weekend of course, no mail service anymore! I always shop at Pet Direct as it has all of Lucy's requirements including worm and lice treatment of course!
Keep up the good work!
17. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora surindar,
Thank you for the wonderful feedback! We're delighted to hear that we're seeing you so well by stocking those hard-to-find brands like Acana for Lucy's special diet, and that our speedy delivery is working perfectly for your rural location. It's fantastic that we can be your one-stop shop for all of Lucy's nutritional and health needs. We really appreciate your continued loyalty and kind words!
Ngā Mihi The Petdirect Team 🐾
Review
Easy to set up online subscriptions. Great value for price and fast delivery.
22. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Brenda,
Thank you so much for the wonderful review! We're thrilled to hear that you found it simple to set up your Autodeliver subscription and that you're enjoying the fantastic value and speedy service. 🐾
Ngā Mihi
The Petdirect Team
Looking for alternative kitty litter…
Looking for alternative kitty litter that was environmentally friendly and good value for money. Found Petdirect while searching and found exactly what I was looking for. Also great value for money. NZ made too which is awesome!! And can have delivered on an auto schedule to suit me so all round just a great experience 👍 😀 👌
19. August 2026
Bewertung ohne vorherige Einladung
Antwort von Petdirect
Kia ora Natalie
What a wonderful review, thank you so much! 🐱 We're thrilled you found the perfect eco-friendly kitty litter solution and that our Autodeliver option makes it even more convenient for you. Supporting NZ made products is something we love too! We really appreciate you choosing Petdirect and we look forward to seeing you again soon.
Ngā Mihi
The Petdirect Team
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