Professional, efficient and caring pet travel
After our car broke down in France, we felt completely stranded. Trying to figure out how to get across the Channel with our golden retriever was overwhelming as every option to return seemed closed off to us. Finding this company was an absolute godsend!
From start to finish, the service was nothing short of exceptional. Alexandra handled our initial booking and went above and beyond to make the arrangements as stress free as possible. She was incredibly responsive, even contacting Eurotunnel directly to amend booking times and avoid fees after further hiccups along the way. She was working late into the evening to make these changes, ensuring everything would go completely smoothly for us the next day.
When Octavian collected us from our hotel, his warmth and professionalism immediately took the weight off our shoulders. He truly went the extra mile—his car was immaculate, providing a smooth, comfortable ride while offering water, helping with luggage and waiting patiently with us until our hire car was sorted. Most importantly, our dog was treated like royalty! She absolutely loved being chaperoned home and Octavian even gave us a little Polaroid photo of her from the journey.
Alexandra and Octavian turned a nightmare situation into a wonderful, stress free experience. I cannot recommend this company highly enough to anyone crossing the Channel with their pet! Thank you!

Antwort von PetAndPeopleTransport.co.uk







