Personal Comfort Bewertungen 

3'162
•
TrustScore 4.5 von 5

4.3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

We purchased A8 split king mattresses. Wife prefers firm while I prefer a softer mattress. Split king was the perfect solution. Working with their Customer Service was easy and actually enjoyable.... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

After ordering our Personal Comfort bed and adjustable base, we encountered numerous delivery issues. Only half of the base, then missing parts on the second half. Sheets delivered to incorrect add... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Best mattress ever! The comfort level amazing. Customer service was over the top helpful.

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

It’s hard to name one thing that made for a good experience. The rep on the phone was great. He listened and guided me through and confirmed m6 issue was a mattress. Then he acted quickly and disco... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Matratzengeschäft
  2. auch in
  3. Schlafzimmermöbelgeschäft

Vom Unternehmen geschrieben

At Personal Comfort® Bed we believe that in today's world you should be able to customize your comfort individually. The personalization you find in the Personal Comfort® Bed exceeds that of other adjustable firmness beds offered today. As the exception in the industry, we develop adjustable mattresses with the latest features and benefits other manufactures cannot offer. Due to patent and patent pending technology found in our mattresses you will not find the specific features and benefits we offer anywhere else. Our Personal Comfort® sleep specialists are dedicated to adjusting your sleep experience by improving the way you sleep. Our many years of developing the best possible mattress has given us the confidence to offer industry leading Limited Lifetime Warranty. Our manufacturing company has been manufacturing high quality mattresses since 1973.


Kontaktinformationen

4.3

Hervorragend

TrustScore 4.5 von 5

3162 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 80 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 24 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.3

Alle Bewertungen

(3'162)

37 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

The bed I received was not the bed

The bed I received was not the bed. I was supposed to get after months of waiting for a response. I finally had to call back. And the lady that was in charge with it wasn't working there. No more, so it was sitting on her desk. In other words, nothing got done. And I am stuck with a bed that I didn't order because a timelime is too long.
About everything they told me was gonna happen. Did not happen very dissatisfied with the whole company. I've contacted a many times with no response to get anything solved.

10. August 2023
Personal Comfort-Logo

Antwort von Personal Comfort

Dear Troy,

Thank you for taking your time to write about your experience with Personal Comfort. We sincerely apologize about the miscommunication on our end of things and look forward to making this right for you. We assure you we will do what we can to help resolve this. Again, we are truly sorry.

Sincerely,
Personal Comfort

Bewertet mit 5 von 5 Sternen

The purchase and installation were…

The purchase and installation were performed as advertised.
The personnel involved with the installation were helpful and friendly in setting up and operating the bed

26. Januar 2024
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Antwort von Personal Comfort

Dear Charles,

Thank you for taking the time to write a 5-star review about your experience with Personal Comfort and the installation team. We are happy everything went smoothly for you. We wish you many restful nights ahead.

Happy Sleeping,
Personal Comfort

Bewertet mit 5 von 5 Sternen

Excellent customer service

Excellent customer service. Had an issue with the bladder after having the product for almost three years. Called customer service and it was immediately resolved.

4. Januar 2024
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Antwort von Personal Comfort

Hello,

Thank you for taking the time to write a 5-star review about your recent experience with our Customer Service team. We are happy they were able to resolve your service needs.

Sincerely,
Personal Comfort

Bewertet mit 5 von 5 Sternen

Great product at a very competitive…

Great product at a very competitive price, j
Keep up the good work.

25. Januar 2024
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Antwort von Personal Comfort

Dear Richard,

Thank you for the wonderful 5-star review! We appreciate you as a customer and thank you for your business. Glad to hear our prices were competitive.

Happy Sleeping,
Personal Comfort

Bewertet mit 5 von 5 Sternen

You all are always consistent with the…

You all are always consistent with the quality of products offered. I've had my bed for years and still love it. I always order my sheets and mattress protectors through you. Just received my last order and sheets were soft as butter!

18. Januar 2024
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Antwort von Personal Comfort

Dear Lori,

Thank you for taking the time to write about your experience with Personal Comfort. We thank you for being such a loyal customer all these years and appreciate your nice comments about the quality of our products.

Sincerely,
Personal Comfort

Bewertet mit 5 von 5 Sternen

Great Experience !!!!

The quoting and ordering process was very smooth! Delivery was made in 4 weeks, which is exactly what was quoted!

We were pleasantly surprised when we unpacked the mattresses - they were already assembled! All we had to do was put them on the frames (Split King, Twin XL), connect the air lines, and pump the mattresses up!

The combination of adjustable frames and mattresses have allowed my wife to sleep in the bed again, something she's not been able to do since her surgery for breast cancer! She's DEFINITELY a happy camper now!! And so am I (..happy wife, happy life.....) Thank You!!

22. Januar 2024
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Antwort von Personal Comfort

Dear Jim,

Thank you for taking the time to write a detailed review about your experience with Personal Comfort. We are so thankful and blessed that your Wire is a "Happy Camper" now that she's sleeping in her bed again.

Sincerely,
Personal Comfort

Bewertet mit 5 von 5 Sternen

Great service!

Called about a warranty issue as one of the air chambers was losing air. The rep who answered the phone was great to work with, pulled up my account immediately and got the replacement air chamber out quickly.

19. Januar 2024
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Antwort von Personal Comfort

Dear Mark,

Thank you for taking the time to write about your experience with the Personal Comfort service team. We are happy to hear they were able to help!

Happy Sleeping,
Personal Comfort

Bewertet mit 5 von 5 Sternen

Great customer service experience

One of the best customer service experiences. Alo of our questions were answered, no sales pressure. RJ did a great job and was a God send. Thank you so much. We made a $6,000 purchase and I am looking forward to keeping better.

12. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Personal Comfort

Dear Juan,

We are glad RJ was able to help you and that you were able to get all your questions answered. We thank you for your business and wish you many restful nights ahead.

Happy Sleeping,
Personal Comfort

Bewertet mit 4 von 5 Sternen

There was a discrepancy between what we…

There was a discrepancy between what we were told by the sales staff and what was shipped but after having to threaten shipping it all back, the company made it right. It is the only reason I give them a four star review.

18. Januar 2024
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Antwort von Personal Comfort

Dear Carolann Van Wert,

Thank you for taking the time to write a review about your experience with Personal Comfort. We are thankful to hear that our team was able to resolve the issue and make it right. We hope many restful nights are ahead.

Happy Sleeping,
Personal Comfort

Bewertet mit 1 von 5 Sternen

The terrible, ripoff app doesnt work

The app doesnt work - fukn aholes. I had to pay extra for your 15 cent remote after alreadt spending 3k on your air mattress. $50..... Will never touch another Personal Comfort product and will only ever talk bad of your brand and name.

I hope Personal Comfort only ever deals with people as terrible as your scamming selves.

10. Januar 2024
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Antwort von Personal Comfort

Dear Conor,

We sincerely apologize for the inconvenience regarding the app. Can you please share with us the device you are using when trying to connect? Have you discussed your issues with one of our customer service representatives yet? We'd like to have the opportunity to resolve the issues you have been experiencing. We will share this review with our team to see what can be done to help make your experience better with Personal Comfort.

Regards,
Personal Comfort

Bewertet mit 5 von 5 Sternen

5th purchase through Personal comfort

5th purchase through Personal comfort. Love these beds. Comfortable and perfectly adjustable to the way you want it! Sales great to deal with.

11. Januar 2024
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Antwort von Personal Comfort

Dear Judy,

Thank you for your amazing loyalty with Personal Comfort. We sincerely appreciate all of your support and are happy you are sleeping comfortably.

Happy Sleeping,
Personal Comfort

Bewertet mit 2 von 5 Sternen

I think you have some quality issues.

This is the second mattress we had to replace in less than two years at a cost of $150+ per mattress. There seems to be an issue with leaking air. I am kind of disappointed about that. The bed is only a few years old. Did not expect that this would be an issue when we purchased our twin bed.

Also, I had to replace a controller on my wife’s side of the bed which went bad. I believe that was around $100. Plus, the controller on my side of the bed is peeling. I don’t want to pay another hundred dollars just to replace that for a cosmetic issue, but it looks crappy.

4. Februar 2024
Bewertung ohne vorherige Einladung
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Antwort von Personal Comfort

Dear Bruce,

Thank you for taking the time to write a review about your recent experience with Personal Comfort. We will have someone reach out to you ASAP.

Sincerely,
Personal Comfort

Bewertet mit 4 von 5 Sternen

Lonnie was a great help

Lonnie was a great help, but someone in the shipping department did not follow through until Lonnie checked out as to why the shipment was not sent. If the order had been shipped sooner, this would have been a five star.

12. Januar 2024
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Antwort von Personal Comfort

Dear Thelma,

Thank you for leaving a positive review about your experience with Lonny at Personal Comfort. We apologize for the shipping delay you experienced.

Sincerely,
Personal Comfort

Bewertet mit 1 von 5 Sternen

we were very disappointed with your…

we were very disappointed with your company
first you said we had to replace a motor costing over $700
then when things were still bad me had to replace a bed for over $300

do you even k now what you doing

we are disgusted beyond belief

12. Januar 2024
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Antwort von Personal Comfort

Dear Suzann,

We sincerely apologize for the inconvenience. We will have someone reach out ASAP.

Sincerely,
Personal Comfort

Bewertet mit 5 von 5 Sternen

Your customer service is above most

Your customer service is above most . Lonnie was courteous.and knowledgeable . Helped me with my problem and got my part to me in remarkably time .

10. Januar 2024
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Antwort von Personal Comfort

Dear Terri,

Thank you for taking the time to write a positive review about your experience with Personal Comfort. We are thankful that Lonny was able to help you.

Happy Sleeping,
Personal Comfort

Bewertet mit 5 von 5 Sternen

This is the second bed I’ve bought from…

This is the second bed I’ve bought from them. This is the best bed esp if you have back issues.They always answer the phone and ALWAYS speak English. No long holds and extremely friendly and helpful.

10. Januar 2024
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Antwort von Personal Comfort

Dear Marilyn,

Thank you for taking the time to write a positive review about your second experience with Personal Comfort. We appreciate your feedback and thank you for being such a loyal customer.

Happy Sleeping,
Personal Comfort

Bewertet mit 5 von 5 Sternen

Customer Service was great

Customer Service was great! Took longer to arrive than expected but it's here and working good.

4. Januar 2024
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Antwort von Personal Comfort

BBQ,

Thank you for taking the time to leave us such a wonderful 5-star review. We really appreciate your business and for making us hungry.

Happy Sleeping,
Personal Comfort

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