The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t c... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Needed a personal alarm following falls - reviewed market and this seemed good although fairly expensive. Delighted with it though!The whole process is simple - with support if needed. The remote pen... Mehr ansehen
Unternehmen hat geantwortet
Fast delivery and my husband had a fall within a week of installation. The system worked amazingly and the alarm was promptly responded to. They called the ambulance and escalated the call some time... Mehr ansehen
Unternehmen hat geantwortet
Alarm is always answered quickly so I feel secure wherever I am. Help has always been organised as soon as possible when needed. Follow-up calls aid confidence as do calls to named relatives. The pend... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Ärztlicher Notdienst
- Notruftelefon
- Häuslicher Pflegedienst
- Haushaltshilfe
- Anbieter von Mobilitätsausrüstung
- Altenpflege
Vom Unternehmen geschrieben
Age UK Trading Personal Alarms are designed to support people in later life, while also supporting the work of the charity Age UK. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Age UK Trading Personal Alarms are provided by Taking Care Personal Alarms Limited.
Kontaktinformationen
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, Vereinigtes Königreich
- 0800 085 8032
- enquiries@taking.care
- personalalarms.ageuk.org.uk
4.6
Hervorragend
234 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Very easy to setup
21. Mai 2026
Antwort von Personal Alarms from Age UK Trading
Hi Una,
Thank you for your kind feedback.
Kind regards,
Hilary
I have had my personal alarm for only a…
I have had my personal alarm for only a few weeks and so far everything has worked perfectly.No problems at all.
6. Juli 2026
Antwort von Personal Alarms from Age UK Trading
Hi Mary,
We are so glad to hear that your personal alarm has been working perfectly for you! We appreciate your positive feedback.
Kind regards,
Hilary
Has been a very positive and essential…
Has been a very positive and essential service on many occasions and will continue to do so.
2. Juli 2026
Antwort von Personal Alarms from Age UK Trading
Hi Sheila,
We're so glad to hear our service has been consistently positive and essential for you. We appreciate your kind words!
Kind regards,
Hilary
Excellent in every way
Excellent in every way, every thing stated over the phone and in the literature has been delivered. Great value for money.
2. März 2026
Antwort von Personal Alarms from Age UK Trading
Hi David,
We're so happy to hear that we delivered on our promises and provided great value. Thank you for your wonderful feedback!
Kind regards,
Hilary
Request for review sent to wrong person email-poor managment of personal detailsou have sent the request for a review…
You have sent the request for a review to a totally different customer. The names do not match. Surely this is a breach under GDPR guidelines.
Very poor service in relation to managing personal data
4. Juli 2026
Antwort von Personal Alarms from Age UK Trading
Hi Pauline,
We're truly happy to hear you had such a positive experience with us. Thank you for your wonderful feedback!
Kind regards,
Hilary
Antwort von Personal Alarms from Age UK Trading
Hi,
Thank you for your kind review, we very much appreciate it.
Kind regards,
Hilary
keeping safe…
it gives me piece of mind ,i have only had to contact them once , which was dealt with quickly
29. Juni 2026
Antwort von Personal Alarms from Age UK Trading
Hi,
We're so glad to hear we provide you with peace of mind and that our team was able to assist you quickly when you needed us.
Kind regards,
Hilary
Very helpful staff and efficient and…
Very helpful staff and efficient and get the right help when required
5. Juli 2026
Antwort von Personal Alarms from Age UK Trading
Hi Margaret,
We're so happy to hear our team provided such helpful and efficient service. We appreciate your kind words!
Kind regards,
Hilary
I have had an alarm for some time
I have had an alarm for some time. I've had about about 3 calls on it. Every one has been answered virtually immediately and action taken straight away and dealing with extremely pleasant and knowledgeable operators. Happy bunny
5. Juli 2026
Antwort von Personal Alarms from Age UK Trading
Hi George,
We are so pleased to hear about your positive experiences with our alarm service and the prompt, helpful assistance you've received from our team. We truly appreciate you sharing your feedback!
Kind regards,
Hilary
Antwort von Personal Alarms from Age UK Trading
Hi Mary,
We are so glad to hear that you had such a positive experience with our service. Your kind words mean a lot to us!
Kind regards
Hilary
I checked various websites to see what…
I checked various websites to see what was available. I found that this alarm was exactly what was the alarm that suited my needs. Plus it now gives me confidence now that I am finding walking and standing difficult and unsteady. Easy to set up and makes me feel more safe and secure
14. Juni 2026
Antwort von Personal Alarms from Age UK Trading
Hi James,
We're so glad to hear our alarm provides you with confidence and a sense of security, especially as you navigate new challenges with walking and standing. We appreciate you sharing your positive experience and finding our product easy to set up. Thank you for your kind words!
Kind regards,
Hilary
Antwort von Personal Alarms from Age UK Trading
Hi,
We're so happy to hear our alarm provides you with reassurance. Thank you for sharing your positive feedback with us!
Kind regards,
Hilary
Antwort von Personal Alarms from Age UK Trading
Hi Pam,
Thank you for sharing your feedback about our helpful Customer Service team. We really appreciate it.
Kind regards,
Hilary
The personal alarm appears to be satisfactory…
The personal alarm appears to be working well even though I have not yet needed to press the alarm. My only complaint is that I seem to be forever charging it up, although I do accept that I get almost daily texts/emails warning me that the charge is down to 20%/10%. I assume this is due to the fact that the alarm is permanently connected to the GPS system
3. Juli 2026
Antwort von Personal Alarms from Age UK Trading
Hi Tony,
We appreciate your feedback and are glad to hear the alarm is working well for you. We understand your concern about the frequent charging notifications. The continuous GPS connection does contribute to battery usage, if you have any further concerns, please feel free to contact our Customer Service team on 0800 0121321.
Kind regards,
Hilary
A very prompt reply
A very prompt reply to my alarm going off late at night gave me great confidence in the system. The responder was both courteous and efficient, despite the alarm being a
mistake and entirely my fault.
2. Juli 2026
Antwort von Personal Alarms from Age UK Trading
Hi Mike,
We're glad to hear our prompt response to your alarm provided confidence in our system. We appreciate you acknowledging our team's courtesy and efficiency, even when the alarm was unintentional.
Kind regards,
Hilary
A system with clear instructions to set up.
As an 80 year old, I found that the system was fairly staightforward to set up and on the two occasions that the alarm has been set off, the response was swift and clear.
3. Juli 2026
Antwort von Personal Alarms from Age UK Trading
Hi,
We're so glad to hear that our system was straightforward to set up for you. We truly appreciate your positive feedback regarding the swift and clear response you experienced. Thank you for sharing your experience with us!
Kind regards,
Hilary
Staff
Everyone is so polite whenever my alarm goes off. I'm still getting used to it. I find it hard to cancel it, but on this occasion the helpfull lady said to hold the button until it says Cancelled. Sorry I forgot the ladies name.
1. Juli 2026
Antwort von Personal Alarms from Age UK Trading
Hi Sandra,
We appreciate you taking the time to share your experience. We are happy to hear our team was polite and helpful in guiding you through the alarm cancellation process. We understand that new systems can take some getting used to, and we are always here to assist.
Kind regards,
Hilary
They are very good and saves lives they…
They are very good and saves lives they are worth the money you pay for
3. Juli 2026
Antwort von Personal Alarms from Age UK Trading
Hi Joanne,
We're so glad to hear our efforts are making a positive impact and are valued. Thank you for your kind words!
Kind regards,
Hilary
My main reason for getting in an alarm…
My main reason for getting in an alarm is that I visit a small workshop I own in the heart of t,he country. If I had a bad fall I could be isolated for a considerable period of time. My contacts all know where it is situated and could quickly summon help..
2. Juli 2026
Antwort von Personal Alarms from Age UK Trading
Hi John,
We are truly glad to hear that our alarm provides you with such a crucial sense of security, especially given the isolated location of your workshop. Knowing that help can be summoned quickly in an emergency is incredibly important, and we are pleased our product contributes to your peace of mind. Thank you for sharing your positive experience with us.
Kind regards,
Hilary
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.