The welcome pack was inadequate as it only showed how to set up the watch but not how to register it etc. then my phone call was answered by AI who promised a return call within 3-5days which didn’t c... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Needed a personal alarm following falls - reviewed market and this seemed good although fairly expensive. Delighted with it though!The whole process is simple - with support if needed. The remote pen... Mehr ansehen
Unternehmen hat geantwortet
Fast delivery and my husband had a fall within a week of installation. The system worked amazingly and the alarm was promptly responded to. They called the ambulance and escalated the call some time... Mehr ansehen
Unternehmen hat geantwortet
Alarm is always answered quickly so I feel secure wherever I am. Help has always been organised as soon as possible when needed. Follow-up calls aid confidence as do calls to named relatives. The pend... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
- Ärztlicher Notdienst
- Notruftelefon
- Häuslicher Pflegedienst
- Haushaltshilfe
- Anbieter von Mobilitätsausrüstung
- Altenpflege
Vom Unternehmen geschrieben
Age UK Trading Personal Alarms are designed to support people in later life, while also supporting the work of the charity Age UK. Age UK Trading is a brand name used by AgeCo Ltd, a company owned by Age UK. Age UK Trading Personal Alarms are provided by Taking Care Personal Alarms Limited.
Kontaktinformationen
Linhay House, Linhay Business Park, TQ13 7UP, Ashburton, Vereinigtes Königreich
- 0800 085 8032
- enquiries@taking.care
- personalalarms.ageuk.org.uk
Bittet Kunden um Bewertungen
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Antwort von Personal Alarms from Age UK Trading
Personal alarm - a two - way process
My personal alarm is as requested ; and it turns out to be a very stylish wrist watch ! I received clear information about how the alarm process works . But unfortunately it arrived in a box which did not contain the equally important Key Safe . Which suggests that my personal circumstances - no family or keyholder friends - was not adequately understood/registered.

Antwort von Personal Alarms from Age UK Trading
The service I received after I used my…
The service I received after I used my alarm helped me to calm down and deal with situation.

Antwort von Personal Alarms from Age UK Trading
Delivery was rapid
Delivery was rapid, installation was straightforward, testing the line was incident free, and the pendant stood the shower test with flying colours - i.e. it was water proof!

Antwort von Personal Alarms from Age UK Trading
Efficiency in handling my transaction.

Antwort von Personal Alarms from Age UK Trading
Very easy to set up and use
Very easy to set up and use. Efficient service.
Gives some peace of mind to the wearer and family.

Antwort von Personal Alarms from Age UK Trading
Wonderful and helpful people to help…
Wonderful and helpful people to help set up and manage this excellent service. My Mum has this, it's fantastic peace of mind for us both. I certainly recommend them to everyone wanting "protection " for a vulnerable person.

Antwort von Personal Alarms from Age UK Trading
Phone answered very quickly when I…
Phone answered very quickly when I checked my unit

Antwort von Personal Alarms from Age UK Trading
Alarm was well tested out by you in 7…
Alarm was well tested out by you in 7 locations in and near home.Design of pendant good so that it doesn't go off accidentally.

Antwort von Personal Alarms from Age UK Trading
Excellent service
Easy to arrange, easy to install,
We have only used it twice and both of them was by accident when My Mum pressed the alarm by mistake, the company rang us within seconds, they were very understanding that it haf been pressed by accident, both times the caller was really polite and friendly to talk too, checking Mum was alright, the alarm when pressed is loud, Mum wad able ti speak to the caller from another room from where the device is installed with no issue, would highly reccomend, gives us the family piece of mind knowing if Mum is in the house by herself and anything was to happen there's help at hand to allert us

Antwort von Personal Alarms from Age UK Trading
Help in an emergency
The answer from the call centre was very quick when I pressed the button on the pendant. The handler was efficient, and calm and her questions were to the point and searching. Whilst attempting to assess the situation, she was reassuring me. I felt that I had confident help and support. Thank you.

Antwort von Personal Alarms from Age UK Trading
great device…
This device does so much more than many others. in particular, it works anywhere . not tied to a base station .

Antwort von Personal Alarms from Age UK Trading
I have been delighted with the service…
I have been delighted with the service you provide with the alarm. There is always a person who answers the alarm. I did have to use it after a fall, and my neighbours were with me in no time, and the emergency services arrived ten minutes later.
I have knocked off a star because of the design of the wrist alarm which comes undone unless I use a rubber band to hold the strap in place.

Antwort von Personal Alarms from Age UK Trading
Prompt delivery
Prompt delivery, helpful to set up and when accidentally pressed button an extremely quick response.
Easy to use and also no need for landline which is really helpful

Antwort von Personal Alarms from Age UK Trading

Antwort von Personal Alarms from Age UK Trading
Reliable help when needed
I have had a fall when I broke my hip when I was in the garden. The paramedics were sent to me. When I fell at home I had a quick response and key holder was soon with me. I rate this as good help.

Antwort von Personal Alarms from Age UK Trading
I pay for he set=ice and do not intend to pay for your marketing.
My experience is NOT great. I did nor even select that
You have not once tested , without me asking, for the device to be tested. If I was not too old to be bothered to change because it involves bothering other people. I did not select 5 stars but one. 5 appeared and I could not not change..
Excellent service
Excellent service. Prompt and friendly response to any enquiries. Highly recommend

Antwort von Personal Alarms from Age UK Trading

Antwort von Personal Alarms from Age UK Trading
Alarm easy to wear and will respond…
Alarm easy to wear and will respond outside my home via sat navigation I think . I would recommend it. Staff answer quickly .
.

Antwort von Personal Alarms from Age UK Trading
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