Well to be honest very happy with the service ,very quick delivery time and perfumes well packaged & The Genuine article as described on the website and very good value & Great communication on any q... Mehr ansehen
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Das sagen Bewerter
This order was for my daughter's 18th birthday as she loves perfume. Great online experience and received in 48 hours as expected. Great price and packaged exactly as if purchased from a high str... Mehr ansehen
Stumbled upon this site by chance when browsing for a specific perfume - excellent, transparent website, and very easy to navigate. There were a few perfumes l noticed that they did not stock. However... Mehr ansehen
I recently purchased Givenchy Gentlemen Originale EDT from Perfumeuk. I love it's distinctive scent, which seems to last for most of the day, and have been using for many years. I occasionally get s... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
PerfumeUK is here to deliver great fragrances at fantastically low prices. We have selected some of the best perfume and aftershave offers on fragrance brands. We pride ourselves in delivering outstanding service to our customers and have a FREE UK Tracked Delivery on all orders and will deliver within 1-3 working days.
Kontaktinformationen
Balderton Gate, NG241UE, Newark, Vereinigtes Königreich
- 01636611912
- contact@perfumeuk.co.uk
- perfumeuk.co.uk
4.8
Hervorragend
228 Bewertungen
Hat keine negativen Bewertungen beantwortet
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Das haben sich andere Leute angesehen
Bad customer service support
Had two separate issues with Perfume U.K. now and not happy with the customer service I received. First they sent me the wrong fragrance and now the delivery has been delayed and they didn’t seem at all concerned.
Very unprofessional outfit . I would use a competitor if you have the choice.
7. Juli 2024
Bewertung ohne vorherige Einladung
Antwort von Perfumeuk
Dear Mr Musson,
thank you for your review.
Your order was placed Wednesday evening. It was posted on schedule using Tracked 48 on Thursday. Thank you for informing us that there was a sorting issue and it was sent to an unusual delivery depot. This enabled us to contact Royal Mail and ensure that your parcel was sorted correctly.
Royal Mail state that Tracked 48 is a 2-3 working day service. This does not include Saturdays or Sundays at this moment in time. We are sorry that the sorting issue caused you alarm but were very pleased to see that the delivery was successfully made yesterday, on schedule.
As per our previous email, we were sorry that we were late in replacing the image for the updated pack of Lacoste Noir and hoped that you were happy with the conclusion we agreed.
Thank you for your repeat order, it was greatly appreciated and I hope you enjoy your purchase.
i have ordered three perfumes on 25…
i have ordered three perfumes on 25 june 2024 they send me email of confirmation and an order number when i open tracking they say it might be deleted and did not write about delivery on it that how many days it will be take i think i gota scam
25. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Perfumeuk
Dear Jaskarandeep,
Please can you provide proof immediately that you have purchased from us. Upload it onto your review or email contact@perfumeuk.co.uk We have been asking for contact to resolve this and it has not occured. Are you a real person?
We are unable to contact you as you do not exist in our database and is a FALSE REVIEW.
We are not PerfumesUK (plural) and ONLY sell on this site.
There is no message from you, email or phone call. Please call 01636 611912 during shop hours or email contact@perfumeuk.co.uk.
There is no one under your name on our database. We cannot contact you because of this and we can only communicate via Trustpilot at this stage until you contact us.
Please immediately provide a link or screenshot of where you purchased your item from, preferably on here, or email contact@perfumeuk.co.uk
Please can you complete this task immediately so that we can help you and start to build a case against this scam site with the government body called Action Fraud.
This information is required so that we are able to build a case against PerfumesUK, false reviewers and Trustpilot for publishing reviews for another company on our profile.
Easy to use website,excellant…
Easy to use website,excellant prices,definatly would check in for future purchases. Arrived on the day and was packed really well.
23. Mai 2024
Bewertung ohne vorherige Einladung
Antwort von Perfumeuk
Thank you for your review, it is greatly appreciated.
Perfect
Bought my favourite perfume for summer and it arrived just in time for the sun! Smells just as I remember it, perfectly packed and with a free sample too. Really good price so I will be back.
17. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Perfumeuk
Thank you for your review, it is very helpful.
Not sure
Have just ordered of this site , and have been told its a scam ? I hope not , how do I find out if it is ?
21. Juni 2024
Bewertung ohne vorherige Einladung
Antwort von Perfumeuk
Dear Tracy,
thank you for emailing us and confirming that your order was not with our company (Perfume UK) but with a company called Perfumes UK , not based at our address.
If you wish to order from us please do and I will make sure that you receive excellent service, just like our many customers.
We respectfully ask that the review is removed and directed to the company that you ordered from.
We are confused as to why you have not removed this review for another company after confirming that you ordered from PerfumesUK and not us? Are you a competitor?
Best wishes, Perfume UK
Perfume arrived very quickly and was…
Perfume arrived very quickly and was well packaged so no damage. Lovely surprise of a sample size extra perfume included! Perfect for a handbag as opposed to a large bottle. Excellent customer care and service… will definitely use again
1. Juni 2024
Bewertung ohne vorherige Einladung
Lovely perfume, great value
Lovely perfume, smells really nice on me, fast delivery and easy to order from this company. Well packaged and really good price. Would order again when needed.
1. Juni 2024
Bewertung ohne vorherige Einladung
Great experience
The perfume I purchased is not as well known as other major brands so I was pleasantly surprised to find Perfume UK had stock. It was competitively priced, arrived very well wrapped and in excellent time. All in all a positive online shopping experience. Will be back for more! Thank you!
27. Mai 2024
Bewertung ohne vorherige Einladung
Ex service ad delivery
The product was at least 30% cheaper than the High Street Ordering was simple and delivery free Was delivered in less than a week absolutely 1st class service will be returning David Hall
26. April 2024
Bewertung ohne vorherige Einladung
Antwort von Perfumeuk
Thank you so much for your sharing your experience, it is appreciated!
Everything went smoothly and my…
Everything went smoothly and my experience could not have been better. Many thanks for all your great efforts!
6. April 2024
Bewertung ohne vorherige Einladung
Antwort von Perfumeuk
Thank you so much for your sharing your experience, it is appreciated!
Non-existent customer service so far!
Placed an order 28th March and order still not even with Royal Mail 9th April. Used their contact form on their website twice and replied to two automatic feedback emails. I still have not received a reply or been contacted by Perfume UK
28. März 2024
Bewertung ohne vorherige Einladung
Very satisfied
I recently purchased some Opium Body Lotion. I have been using this product for years so I already knew I would like it. Perfume uk offered the best price I could find with the added bonus of free delivery. My parcel arrived speedily and had a small complimentary perfume spray enclosed. First time I’ve used this company but won’t be my last. Absolutely nothing negative to say.
9. März 2024
Bewertung ohne vorherige Einladung
Antwort von Perfumeuk
Thank you so much for your sharing your experience, it is appreciated!
100% got it right.
This is my second time I have used this company...
The items are a good price...
Many to choose from.
I asked to be wrapped, it was done very well and professionally...
Arrived on the date they quoted..
Website is easy..
Payment method was very good..
Communication was very good, kept informed all the way....
I would and will use again without doubt...
A very happy returning customer, Thank you.
7. März 2024
Bewertung ohne vorherige Einladung
Antwort von Perfumeuk
Thank you so much for your sharing your experience, it is appreciated!
Impressive service
The product was bought as a birthday present for my daughter so I have not used it, but I know she loves it. In terms of this company’s service, I was really impressed with the efficiency and speed with which they processed and dispatched the order. I was particularly pleased as I was late ordering it in time for her birthday! The other thing I would say was that I was delighted they had the product in stock. It is a particular favourite of my daughter's but very difficult to find in shops or other online stores.
19. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Perfumeuk
Thank you for your review, it is greatly appreciated.
Lovely warm perfume
Lovely warm perfume, at a very affordable price and very fast delivery too, from now on, I will buy all my perfume here, thanks,love it
16. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Perfumeuk
Thank you for your review, it is greatly appreciated.
Brilliant company def use u…
Brilliant company def use u again.cheapest fast delivery .packed really well.thank u
21. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Perfumeuk
Thank you for your review, it is greatly appreciated.
Super transaction
Super transaction. Good price, fast postage. Thank you
8. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Perfumeuk
Thank you so much for your review!
Ordered, paid, goods not delivered, promised refund never arrived.
Ordered and paid for Rabanne Invictus 200ml on 4th Feb. On 6th Feb received email advising that there was a stock error and that the item ordered was unavailable. On the same day I received an email advising that £101 had been credited back to my card.
Refund has not been made and despite a number of phone calls and voice mails (no one ever answers the phone) and 2 emails requesting an update, Perfumeuk have not responded. Appalling customer service!
Do not waste your time.
6. Februar 2024
Bewertung ohne vorherige Einladung
Antwort von Perfumeuk
Dear Victor,
thank you for your review.
Your refund was processed immediately. Unfortunately, refunds to credit cards can take up to 5-10 working days to show into accounts, depending on the card provider (refunds to paypal are immediate).
We did send an email with the refund receipt that we receive to confirm we have processed it correctly.
We also note that the chargeback that was initiated was refused due to the bank receiving the refund.
Great service
Great service from start to finish,
After sales one of the best I have had from a
Online purchase
27. Januar 2024
Bewertung ohne vorherige Einladung
Antwort von Perfumeuk
Thank you for your review, it is greatly appreciated.
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