Perfect Sleep Beds Bewertungen 

Ordered a bed via eBay, was advised it would take 5 working days for dispatch and 5 working days for delivery and that I would be contacted by the courier for a delivery slot. Chased up with the company via their website as response times to eBay messages were abysmal to see when I would be contacted by the courier to arrange a delivery slot was told early this week as it was for some reason dispatched on a Sunday. Waited until yesterday (27/07/2022) to get in contact again to let them know that I was still waiting to hear from the courier about a delivery slot and warned them that if it wasn't delivered by tomorrow (29/07/2022) that I would be in contact with eBay to issue a refund. I woke up this morning (28/07/2022) to find that the company had cancelled my order and issued a refund under the pretense that I had requested this refund through them personally when in reality all I wanted was a delivery slot to know when my bed was arriving so that I could get help to bring it into my bedroom as due to a medical condition I can not lift anything heavy by myself. This company is a complete and utter scam especially when you buy from them via eBay as they just ignore your messages and when you push for answers they'd rather loose a customer and any future customers that I would have brought to them had they just found out the information I wanted to know. I will be making the Trading Standards Authority aware of this incident.

Not delivered within timeframes advertised at checkout and very difficult to get in contact with the company or the courier. Quality of divan ottoman lifting mechanism doesn’t seem great at first inspection.

Difficult to get hold of customer service as they did not answer phone nor respond to messages. The wrong fabric bed was delivered to me and although order and delivery was quick and the bed seem really good value it was the wrong fabric and colour sent. It was quite frustrating to arrange collection of the bed or get a refund. The bed is blocking my corridor and still not collected.

First rate service from ordering to delivery, definitely recommend.

Very good and nice and easy to fit together and nice price thanks

Lovely bed, with good customer service.
We ordered a bed online, even if we had an issue I can tell we are very happy as it’s been corrected in a very professional manner very quick.

Very quick delivery received my bed in 2-3 days. Really good quality bed and mattress!!

The delivery time was accurate, I didn’t wait very long for the time slot given. The problem I had was the driver did not bring the bed to my home, as he said he is only supposed to bring it to the first door which is the main door to the estate. There were two entrances to my estate I could use to acces my home, but the driver doesn’t have a trolley so didn’t want to walk that distance which is understandable. I had to ask a neighbour to help me bring it to my home. There is only one man, so if you order from this company and don’t live on a main road where the door is right there you could be stuck. I worry for single women, people with disabilities and the elderly. Don’t expect too much from them. They do the bare minimum.

Excellent product. Easy to put together.
Only downside is they deliver to the door and not inside the house.
I had it on my driveway until I could get help getting it in.

I am so pleased with my item it looks absolutely beautiful ,delivery came really fast ,good for the money too thank you .

I made mistake in Colour of bed an with no problem they took back bed an replaced it with the right one thanks

The bed was even nicer than I thought it would be great quality and excellent value for money

Great service, great communication and helpful to rectify mistake when made no questions asked
*****

Fantastic service from a fantastic company. Ordered on a Tuesday and delivered within 2 days.

Rang me to confirm order to ensure everything is correct and booking in of delivery was smooth and efficient

The bed is very nice and good quality. Initially ordered a Silver plushed velvet, however recieved silver crushed velvet. The service I got was very good, they apologised and tried to book in another delivery to send the correct colour. Later came to a conclusion that I was happy with the crushed velvet; which then the company gave me £50.

Good communication from start to finish. Extremely happy with the base and headboard!

Great company great bed great servicr great all round

Bed is sturdy and strong and the headboard is great as a feature

Great customer service from Clive, confirming order and keeping us updated in regards to production of bed, booking in delivery.