Really helpful call with a gentleman named Simon who gave me additional helpful advice and support when I accidently set the device off (again!). Great especially as I'm quite new to using this device and just getting to know how to use it. It also helped ease my anxiety of using it or even accidently using it again in the future, great team, thank you.

If it's on my person it goes off constantly, if I drop it however........... Nothing.

Already on my 3rd device in 18 months.

not good for manual workers.

Very helpful and gave me a very handy tip to help me out. Great service

We have had this app for 18 months and it has never worked. It was cancelled 7 months ago, yet the company continues to bill us.

In that time I have made repeated attempts to resolve the issue. Every query is passed endlessly between Customer Services and Credit Control, with no ownership, no accountability, and no outcome. Seven months of unanswered queries and empty promises is simply unacceptable.

It should not take this long to stop charging a customer for a product that has never worked. The process has been exhausting, time-wasting, and deeply frustrating. Based on my experience, this company shows no interest in resolving problems or supporting its customers once they have your money.

Sam has been great. I have recently taken over the contracts for our enterprise. Sam made the transition seamless and supported me to streamline our business proposition. I have add the opportunity to review products and had awareness training on the reporting platform. Great partnership.

Simon is a real gentleman, my safety device started beeping, and Simon introduced himself asked if I was okay and if I needed support, when I explained it was an accidental call out for help, he talked me through how I can cancel the call if need be. He was very polite and helpful. Exactly who we need in case of emergency!

We sent a request through email to PeopleSafe and we did receive an almost immediate reply from them, that provided full and clear support to resolve our issue promptly. Well done Kelly!

Andre went above and beyond with my expectations for training. I feel more confident is driving up usage and scheduling reports and using the portal to get the most benefit I can for our company.

A nice quick and easy response to my enquiry, issue resolved and followed up in a time frame.

Great service rolling out to our company. They sort everything, training, webinars, documentation, they made it very easy and the app has been very well received by staff.

I have been working with Olly for the last couple of months and found him to be professional and responsive to all of my queries. His demeanor and personality means he's also a pleasure to work with. Thanks olly!

Had quick response and a new device was sent out within 3 days, really happy with the speed of the response and process.

Excellent customer service at every step of the process. Tessa & Kadeer have been really helpful & knowledgeable on any issues/queries we have had. Really happy with how things are going so far. Products are great too.

When I first took on the responsibility of managing the Peoplesafe portal for our organisation of over 5,000 staff, I expected a steep learning curve. What began as a daunting task quickly turned into a success story, thanks to consistent practice and the invaluable support I received along the way.

Matthew Francis has been an absolute cornerstone in this journey. His patience, expertise, and willingness to answer every question (no matter how many), have not only helped me master the platform but also given me the confidence to serve as the main point of contact in my organisation. Today, I can effortlessly pull high-level reports and manage the system with assurance, and I owe much of that progress to Matthew’s exceptional guidance.

Matt was very helpful and talked me through the login and data adding process with patience and competency
Very pleased with the whole experience

Great training session with Mathew . I will feel more confident using the Peoplesafe MySOS alarm in the future.

I have been liaising with People Safe since the beginning of the year. The organisation I work for have been exploring lone worker devices and we invited suppliers to demo their product. People Safe were by far the most professional, polished company but it wasn't just a sales pitch - their passion for the safety of workers really came across and they had a developed product roadmap, which just gave us huge confidence in their ability to deliver. Throughout the whole process they understood our strategic goals and discussed how they could help us deliver those.

A particular shout out to Sam Gerrard and Kadeer Joseph who have both been super supportive. There were times where I couldn't give definitive answers because of internal conversations and processes, however I never felt pressure from them to sign up. They were patient, offered me assistance if I needed it and then jumped straight into things once everything had been finalised.

The company is very professional getting a response straight away

had some training with Matthew today, good knowledge, answered questions, understand the app a bit more now