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We ordered the bags for a group we had traveling and after passing out the bags all of the buttons started falling off the bags. Making the quality of the bags look bad.
Antwort von Pens.com
Thank you for contacting us at Pens.com. We are sorry to hear the bags received the buttons is falling off. Reviews shows this issue is already resolved, please reach out to us at reviews@pens.com with any other issues or concerns.
Bag appearance very clean and nice however the writing wasn’t bold has shown on the sample
Antwort von Pens.com
Thank you for sharing your feedback
We regret that your order did not fully meet your expectations and are committed to providing the best possible assistance. Our team has also contacted you at reviews@pens.com to discuss your concerns further. We value your input and aim to find a satisfactory resolution. We appreciate your understanding and patience as we address this matter.
It has a very foul smell to them like mildew ..Can't even pass them out For Mother's Day
Antwort von Pens.com
Thank you for sharing your feedback. We’re sorry that you had a negative experience. Please reach out to our customer support service at “reviews@pens.com “ so we can address your concerns directly.
