Penny Appeal Bewertungen 

197
•
TrustScore 4 von 5

3.9

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Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

Edit: since placing the 1 star review here I have received my items. So I am upgrading to two stars. Given I had reached out before placing the review here with no response I feel that 2 is fair... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

I have worked for penny appeal for more than 3 years in Bangladesh. In 3 + years I have seen that PA UK's office's directors and couple of other staff grasp donated money through its various partners... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My experience was ok Alhamdulillaah. The brother seemed decent I did qurbani for me and my family Quick and Easy May Allah guide the people working in this charity and make them the... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 3 von 5 Sternen

Salem aleykoum everybody. I share some of your concerns. I have been giving to this and other charities.We must remember that ALLAH is witness to everything. He knows our intentions. Our intentions a... Mehr ansehen

Unternehmensdetails

  1. Einkaufen & Mode

Vom Unternehmen geschrieben

Penny Appeal aids people in over 30 crisis-hit countries worldwide. Your donations help build wells, care for orphans, deliver medical aid, meals and open schools and orphanages


Kontaktinformationen

3.9

Gut

TrustScore 4 von 5

197 Bewertungen

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Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 90 % seiner negativen Bewertungen beantwortet

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3.9

Alle Bewertungen

(197)

42 Bewertungen in den letzten 12 Monaten

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Bewertet mit 1 von 5 Sternen

A big scam

A big scam, the money donated does not go to the poor and needy. Please do not donate to penny appeal.

9. März 2024
Bewertung ohne vorherige Einladung
Penny Appeal-Logo

Antwort von Penny Appeal

We understand your concern and take allegations of impropriety very seriously. At Penny Appeal, we are committed to ensuring that every donation we receive is used effectively to support those in need. Transparency and accountability are fundamental values in all our operations.

We encourage open dialogue and welcome any questions or concerns you may have. Your trust is important to us, and we are dedicated to maintaining the highest standards of integrity in our work to alleviate poverty and suffering.

If you have specific concerns or evidence of wrongdoing, please do not hesitate to share them with us so that we can address them promptly and appropriately.

Thank you for bringing this matter to our attention.

Bewertet mit 1 von 5 Sternen

BBC News- £40k orphanage donor feels 'cheated' by charity

Read this article on BBC news:

£40k orphanage donor feels 'cheated' by charity

A woman who gave £40,000 to a charity to build an orphanage, says she feels "cheated" because, seven years later, the job has yet to be finished.

Ishrat Baig says she was told by Penny Appeal in 2017 that the home - part of a larger complex in Pakistan - would take about a year to build.

However, a BBC team found in February this year that the orphanage had not yet opened.

The charity has blamed the delays on the Covid pandemic.

For more than a decade, Ishrat Baig dreamed of building an orphanage. The Birmingham-based account manager says she did not care where it was built - her intention was to honour her ageing parents.

8. März 2024
Bewertung ohne vorherige Einladung
Penny Appeal-Logo

Antwort von Penny Appeal

Thank you for reaching out to us with your concerns. We understand the importance of ensuring that charitable organisations uphold their commitments and deliver on their promises.

We have attached a link to the facts regarding the building of the Orphanage and we hope that once you have read the article, this will alleviate any concerns that you have

https://pennyappeal.org/news/lifesaving-40k-orphanage-facts

Bewertet mit 1 von 5 Sternen

Stay away from this charity!!

Stay away from this charity!!! No one knows where all the donations go. They have been investigated before and not worth donating to them your hard earned cash.

8. März 2024
Bewertung ohne vorherige Einladung
Penny Appeal-Logo

Antwort von Penny Appeal

Thank you for taking the time to share your perspective with us. We understand that trust is paramount when it comes to donating your hard-earned money, and we appreciate your diligence in researching charitable organisations.

We want to assure you that at Penny Appeal, we are dedicated to transparency and accountability in all aspects of our work. While we acknowledge that there may have been concerns in the past, we have taken significant steps to address them and strengthen our practices.

We invite you to engage with us directly to address any questions or uncertainties you may have about how donations are utilised. Your feedback is invaluable in helping us continually improve and uphold the trust of our supporters.

Should you wish to discuss this matter further or seek more information about our projects, please don't hesitate to reach out to us. We are here to provide clarity and ensure that your support makes a meaningful difference in the lives of those we serve.

Bewertet mit 1 von 5 Sternen

I ordered dates and was charged and…

I ordered dates and was charged and they never arrived. Very disappointed for a Muslim charity to do this. This charity is a scam and should be removed from the public domain. Still advertising that dates are available for sale when mine has not arrived. Will never buy anything fro. You again.

13. Februar 2024
Bewertung ohne vorherige Einladung
Penny Appeal-Logo

Antwort von Penny Appeal

Thank you for bringing this matter to our attention, and we sincerely apologise for any inconvenience you've experienced. Ensuring the satisfaction of our customers is of utmost importance to us, and we take your concerns very seriously.

We have noted your feedback regarding your order for dates not arriving, and we understand your disappointment. In order to investigate this issue further and resolve it promptly, we kindly request additional information from you. Could you please provide us with your order details, such as the order number and the date of purchase? This will help us track down your order and address the issue effectively.

We assure you that we are committed to resolving this matter to your satisfaction. Your trust in us as a faith-based charity is invaluable, and we deeply regret any negative experience you may have had. Rest assured, we are dedicated to upholding the highest standards of service and integrity.

Please feel free to reach out to us directly with the requested information, and we will prioritise resolving this issue for you as quickly as possible. Thank you for bringing this to our attention, and we appreciate your patience and understanding.

Bewertet mit 1 von 5 Sternen

Horrible experience watching the “super Muslim comedy tour 2023”

Went to an event organised by them called” the super Muslim comedy tour 2023”… horrible experience. A bearded man came and shouted for around 40 minutes in the middle of the show. May Allah punish him. Blackmail hostages like situation… forcing people to give money for charity by shouting, emotional blackmailing them when people agree to give money then not trusting them…making them pay on the spot…no trust…horrible tactics. May Allah give him dozakh!

30. Oktober 2023
Bewertung ohne vorherige Einladung
Penny Appeal-Logo

Antwort von Penny Appeal

We are deeply sorry to hear about your negative experience at our event, "The Super Muslim Comedy Tour 2023." It is distressing to learn that you did not have an enjoyable time and that you felt uncomfortable during the performance.

We want to assure you that such behavior is not reflective of the values or standards of Penny Appeal. We take all feedback seriously and are committed to providing a positive and respectful experience for all attendees at our events.

We apologise for any distress or discomfort caused and assure you that your feedback will be taken into account as we review our event management processes. Your input is invaluable in helping us improve and ensure that our events meet the expectations of our attendees.

Bewertet mit 1 von 5 Sternen

Awaiting feedback for 3 wells 2 dating…

Awaiting feedback for 3 wells 2 dating back 2 & 3 yrs. Called in several times, will not put me through to thirst dept, agents all say the same thing, nobody returns your complaint. Poor experience with sponsoring an orphan - at the end cancelled my direct debit. May Allah swt accept our intentions of giving to charity, Sadden this is an Islamic charity.

8. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I would give them 0 if I could!

I would give them 0 if I could!
Donated for a well in 2018 monthly transactions going out nothing sent to me regarding the well or emails. I have tried calling to enquire nobody answers and nobody replies back.
It is 2023 the well I chose was £300 and money has been still going out till now! Stopped it via bank but I am disgusted at their actions and shocked at how they use this as a platform to use and abuse others hard work money and our good intentions. May Allah deal with such pathetic and greedy humans who have no fear of the one above! Shame upon them.

5. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Such a shame....

Worst experience ever. I donated £300 for a hand pump and put the names of two of my relatives on the sign that would go with the hand pump. The pictures came back a year and a half later with the wrong name. Very disappointing...

1. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

DON'T DO CHARITY WITH PENNY APPEAL

DONT USE PENNY APPEAL, IT LOOKS LIKE FRAUDULENT ORGANISTION. I don't do much reviews but this experience made me. Ordered 2 wells April 2022, was supposed to take maximum 9 to 12 months for completion and me receiving the full report on build with pictures, as I did from other organisation, which was done in 8 months. I been emailing and calling multiple times since April 2023, only once I got reply on email and when you call they need to look into it and call you back or manager is not there and will call back. All their lies end with InShaAllah.

31. Juli 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Dont give them a Penny !

Avoid them .there are many more good charities.
These clowns are fraudsters just simple .. They state 100% zakat policy but in reality is somewhere around 40% a blantent lie. Check the charities commission report
Simple they are using their TV station to propel their lie and scams .. dont be fooled even their ambassador has left

1. Juni 2022
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

well where do I start

well where do I start? placed an large order for dates and got a tracking number on the same day so thought thats good. but then it never came the next day so i sent an email and was told to contact UPS as they have the parcel. confused I rang UPS and they said they haven't received any request for collection. I then rang someone in their department who claimed the manager said my order will be with me on Tuesday. It is now Wednesday, no order has been received and I even escalated this case but still no response.

Please stay away if you don't want to have to chase for a lack of communication. I wish i saw the reviews before I made a purchase.

28. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Bought some Ramadhan date tins as gifts…..

Bought some Ramadhan date tins from Penny Appeal this year to gift out to family and friends. Slight delay in shipping due to being overwhelmed with orders (understandable) but the quality of the product was brilliant. Keep up with the good work

29. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

I bought Dates from them during Ramadan…

I bought Dates from them during Ramadan worth £70. I was very disappointed to receive extremely poor quality dates which were dry and probably expired. They were unedable because they were as if dates were from last year and lost their moisture.

A complete rip off company and I totally agree with all negative feedbacks here. Unfortunately I only looked at the feedbacks after being scammed myself.

28. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Do not give anything!

Do not give anything, Give to a reputable transparent honest God Fearing Charity who you know you can trust blindly like Imran Khan Charities!! Give as much as you can for the sake of Allah🙏

20. März 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

TO ANYONE WANTING TO DONATE PLEASE READ…

TO ANYONE WANTING TO DONATE PLEASE READ ALL FEEDBACK BEFORE DONATING TO PENNY APPEAL !

I made a mistake in my rush to donate to the Turkey/Syria appeal.

I had intended to donate through another charity but for some reason the donation would not go through.
I then donated to Penny appeal after doing so I read reviews with regards to Penny appeal and was shocked at the number of negative reviews.
I called my bank, the payment was showing as pending and as such had not left my account, the bank informed that the payment to Penny appeal could be stopped if they (Penny appeal) agreed not to take the money.
I called Penny appeal and had the call on loudspeaker at the same time on my mobile phone I had the call to my bank on loud speaker so the bank could hear the conversation, after trying to explain to the call handler who could not understand what the issue was he put me through to a "manager" by the name of Ahmed or Akhmed I do remember he said he was a chartered surveyor, I asked him to not take my pending payment as I didn't trust Penny appeal as a charity after reading the reviews to which he said that the reviews were/could be fake and that the charity commission would have closed them down if they were not conducting their business in a proper manner and that they didn't give refunds. I explained to him that he was not issuing a refund as the money had not left my account all he needed to do was to verbally agree not to take the pending payment and this was a verbal request that the bank had asked for to which Ahmed/Akhmed the chartered surveyor reluctantly agreed I told him the money will be donated to another charity. It would have restored some trust in Penny appeal had he not acted like some cheap salesman. I have today realised that Ahmed/Akhmed the chartered surveyor is not a man of his word they have taken the money from my account, I have subsequently posted on a family and friends group re Penny appeal and your dishonesty, surprisingly there are many friends and family that have direct debit donations to your "charity" that were unaware of your poor feedback and some had indeed attended the pantomimes that you boasted about as being a success but friends and family agreed with all the negative reviews. Mr chartered surveyor Ahmed/Akhmed for your dishonesty friends and family that were donating to you via direct debit are now going to stop their donations to you and set up direct debit donations to more transparent and trustworthy charity's.
The bank representative heard the conversation in full and in the time I was having my conversation he had Googled Penny appeal reviews and later told me he was shocked that a Charity would have such negative reviews.

11. Februar 2023
Bewertung ohne vorherige Einladung

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