Pennine Home Improvements Bewertungen 

491
•
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great staff managed to make an extremely difficult job look easy although we know it was not . Very old house with not a window plumb . Turned up on time and never stopped , work outstanding . Projec... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We were impressed from start to finish with the installation of 2 windows. The sale's experience was very good and without pressure, it was based on what we needed and at a competitive price. The inst... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Excellent service from start to finish. From initial talks regarding the option of new windows and frames to the EXCELLENT service of Pennine keeping in touch and the fitting of the windows. Very frie... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

From initial enquiry to survey to installation I couldn’t fault the friendly professionalism of the entire staff I dealt with. The two lads Chris and Peter were fantastic. They went over and beyon... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Installateur von Fenstern mit Doppeltverglasung

Vom Unternehmen geschrieben

Pennine Home Improvements have been servicing customers in the North East region for over 45 years. We supply and install top quality UPVC windows, doors and composite doors as well as the very best in Living Spaces. Our staff's obsession with customer service is backed up by our unrivalled 20 year guarantee which we believe will give our customers the peace of mind they deserve. Feel free to visit our showroom in Team Valley to see a selection of the products that we offer, or allow us to visit you in the comfort of your own home at a time that is convenient for you, completely free and under no obligation. We are Proud to be Pennine!


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

491 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4.5

Alle Bewertungen

(491)

213 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Highly recommend

Highly recommend Pennine, they have carried out work for me in the past and I am always happy with the results, whic were carried out professionally and with care

6. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Jacqueline, thanks very much for your feedback, it’s greatly appreciated.

Bewertet mit 5 von 5 Sternen

Thanks Steve

Massive shout out to Steve for getting the Mrs and I, a good deal on our doors and for making us laugh all morning. Can't wait to see them installed in a few weeks!

- Josh and Vic

10. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Josh, thanks very much for posting your review, we really do appreciate it.

Bewertet mit 5 von 5 Sternen

No pushy sale tactics

Steve Bond came showed us the windows which were fabulous quality gave us a great price which we were very happy with looking forward to having a warm house.No pushy sale tactics was a pleasure doing business with him.

9. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Alan, thank you very much for posting you feedback about Steve, I’m sure he’ll be as delighted as we are.

Bewertet mit 5 von 5 Sternen

Excellent customer focused service from…

Excellent customer focused service from the initial visit from Karl the salesman, to the final issue of the certificate of completion.
Genuinely impressed and delighted by the professionalism, quality and service from Pennine. They are allegedly not the cheapest company but their quote was very competitive against other companies I contacted (those who bothered to contact me back).
The work was completed to a very high standard and I would highly recommend them. A shout out to Allison Scott who coordinated the work. She is friendly, professional and very responsive to any questions or queries.

10. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Carolyn, thank you very much for sharing details of your experience with us, we really do appreciate it and I’m sure that all of those involved in your project will be thrilled to read this.

Bewertet mit 5 von 5 Sternen

I would highly reccomend Pennine

I would highly reccomend Pennine. We were kept well informed of procedure regarding fitting etc,by a lovely easy to speak to lady called Kim. On the actual fitting day Scott and Danny kept us informed what they were doing and fitted doors perfectly and left our house clean and tidy . Doors were very good value.

5. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Adrian, thank you so much for saying you would highly recommend us, it's fantastic to hear and obviously really appreciated. Thanks also for giving a mention to the team involved with your project, I'm sure they'll be thrilled to read this.

Bewertet mit 3 von 5 Sternen

Follow- up too assertive

We had a good and thorough meeting for a quotation with one agent, after a ‘cold call’ knock at the front door by a different one . We genuinely considered Pennine’s offer but were unable to take it up. I arranged to contact the agent who gave us the quote by close of business the following day, as we needed a lengthy look at our finances in order to give an answer. We had just done this when at 2pm I was asked by him, by text for an answer- having given it , we were then phoned AGAIN by the original agent who had knocked unasked on our front door. This follow- up felt slightly oppressive and actually marred the good impression made during the consultation. Assiduous agents working on commission may not be best for the customer, and makes one wonder about the company . A shame .

5. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Updated 7.10pm 6/10/26

Thank you for providing the information as requested, we will carry out our investigation and contact you in due course, thanks again.

Hi, thank you for your feedback, although I’m obviously disappointed to hear that your experience wasn’t what we would expect. I can assure you that it is not our policy nor do we direct our representatives to follow up in the manner that you encountered. I can only apologise on behalf of the company that this happened, and would like to find out a little bit more information to help us prevent this happening in the future. If you could kindly provide some further details, I will ensure the matter is looked into and dealt with accordingly. Thank you for highlighting this to us.

Bewertet mit 5 von 5 Sternen

Excellent service!

Had an appointment with Steve this morning regarding replacement windows and I couldn’t fault the service he provided. He spent time explaining the windows they supply and what we would get for our money and I ended up with a very good price to replace my old 40 year old windows. Needless to say I went ahead with the purchase.

6. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Val, thanks very much for your valuable feedback about Steve, it's greatly appreciated and obviously brilliant to hear.

Bewertet mit 5 von 5 Sternen

Steve from Pennine

Steve called to give me a quote for new windows and doors explained everything was very helpful...went through everything with me... Thank you for your help Steve!!

5. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Fiona, thanks very much for providing feedback about your experience with Steve, we really do appreciate it.

Bewertet mit 5 von 5 Sternen

We’ve had the Steve the salesman around…

We’ve had the Steve the salesman around today and purchased new front doors and windows for our property.
Very professional, friendly service and a great price! Thank you.

3. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Andrew, thanks very much for your feedback about Steve, it’s greatly appreciated.

Bewertet mit 5 von 5 Sternen

Pennine Windows First Class

We were desperate to get our windows replaced, as they were old and a lot of the sealed units had blown. The house has a LOT of glass, four bay windows, etc so we knew that it would be a big job.
When we set about getting someone to do them, we settled for PENNINE windows. They weren't the cheapest, but we knew from research and previous customers that they would be the right firm for the job.
When they came to fit the windows, the scaffolding people had assembled all of the scaffolding and the fitters, Brian and Alex set about doing the job. They estimated three days, which was exactly how long it took them to install the new windows. The old windows were taken away in their van and they left the site clean, windows were cleaned and there was minimum mess or disruption from our point of view. The windows look great. They are sturdy and well fitted, and minor repairs to the existing walls were repaired by them before leaving. The windows are first class, very solid and obviously well made.
They left the job spotless, even sweeping the drive and were a couple of great blokes. Very affable and professional, I'd recommend them. The only other contact was with Paul, the salesman, who didn't use any hard sales tactics, he was factual and realistic when we asked questions.
The other contact we had was with Amy, who was the coordinator who called at least once a day to make sure we were happy. She was very nice and friendly, and I get the impression that if we weren't happy with anything she'd be on a mission to sort it out. As stated, there were no issues whatsoever and a few neighbours have commented on the windows, saying they look great.
I'd recommend Pennine without hesitation based on my experience with them. 5 Stars.

1. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear David, thank you so much for saying you’d recommend us following your experience with us, we really are very grateful to you. Thanks also for giving a shout out to the staff involved in your project, I’m sure they’ll be delighted to read this.

Bewertet mit 5 von 5 Sternen

Great experience from start to finish.

Great communication to
keep installation appointment details up to date.
Very prompt and timely arrival for fitting appointment.
The fitters were very efficient, very tidy and the advice given post installation was very clear and thorough.
Lovely looking and quality door.

1. Oktober 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Ian, thank you get much for taking the time to post your review, we really appreciate it.

Bewertet mit 5 von 5 Sternen

Fantastic service

From initial enquiry to survey to installation I couldn’t fault the friendly professionalism of the entire staff I dealt with.
The two lads Chris and Peter were fantastic. They went over and beyond helpful by putting my curtains and blinds back too.
They worked efficiently and carefully cleaning as they went.
Superb service. Thank you to all. I am delighted with the installation of my new windows.

30. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Annita, thanks very much for your lovely review, we really are grateful to you and it’s great to hear how happy you are.

Bewertet mit 1 von 5 Sternen

Spam phone calls

I don’t usually write reviews but not having a nice experience with this company right now. No idea how this company has got my data but I am being spam called by them on a regular basis. I have not asked them to contact me and this is not a way to conduct business by cold calling.

29. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Suzi, I’m sorry to hear that you’ve received unwanted calls from our call centre, however I am able to remove your details from our central database to prevent it happening again. If you could kindly email your details including registered phone number to info@penninehomes.co.uk I will ensure our marketing team action this immediately. It’s certainly not our intention to cause any upset, we do only purchase data from regulated data companies and I can assure you that all relevant regulations are adhered to at our end. Thanks for highlighting this to us however, and be assured of our attention at all times.

Bewertet mit 5 von 5 Sternen

Seamless installation from start to…

Seamless installation from start to finish. Very efficient & cleaned up afterwards. Very happy with my new door. Would definitely recommend!

23. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Carol, thank you so much for saying you’d definitely recommend us following completion of your project, we really appreciate it.

Bewertet mit 5 von 5 Sternen

I had steve at my house in blyth today…

I had steve at my house in blyth today he was very professional, he was passionate about the company and give me a fantastic quote and he did not do a hard sell no pressure to buy 10/10

29. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Steve , thanks very much for your feedback, we really appreciate it.

Bewertet mit 5 von 5 Sternen

Full house Windows & Doors

Pennine have just today finished an install of all windows and doors on my home. The two guys who completed the installation where brilliant blokes and made sure i was happy with everything prior to them leaving. They also gave me a full low down of the locking mechanism on all doors.

If you are on the lookout or thinking of getting new windows/doors i couldn't recommend Pennine any more.

Thank you again
Robbie

29. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Robbie, thanks very much indeed for taking the time to post your review, we really do appreciate the feedback.

Bewertet mit 5 von 5 Sternen

Professional and Swift

Quality of windows and installation as presented by the seller and surpassing expectations. Extremely helpful and thoughtful company and professional and swift service. Highly recommended.

26. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Damon, thank you so much for saying you’d recommend us following your installation, we really appreciate it.

Bewertet mit 5 von 5 Sternen

Excellent job

Excellent job, from helpful, efficient lady on the phone, to the man who measured up, to the 2 men who arrived on time and never stopped until the job was finished. They also made sure my wife and I could lock and unlock the door and window.

24. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Tony, thanks very much for your lovely review, we really do appreciate the feedback.

Bewertet mit 5 von 5 Sternen

Exceptional Warm Roof installation – outstanding service from start to finish!

Pennine Home Improvements recently replaced my old polycarbonate conservatory roof with their Warm Roof system, and the final result is absolutely excellent. Not only is the build quality superb, but the new roof also looks stunning both inside and out.

From the initial survey right through to completion, the entire team, including the builders, plasterers, and electricians, were great. They were incredibly helpful, highly professional, and ensured I was kept updated at every stage. Whilst there were a few minor alterations and changes along the way, these were handled sensitively and with the utmost professionalism. I was particularly impressed by the thorough final quality inspection; the inspector highlighted a few minor issues that I wouldn't have even noticed myself, and all of them were quickly rectified before the final QA sign-off.

The absolute star of the entire build, however, was Alison. She was nothing short of magnificent. Alison kept me continuously informed, proactively chased dates, communicated brilliantly across different departments, and actioned activities instantly. She went above and beyond to make sure the end product completely exceeded my expectations, and I cannot thank her enough for her hard work.

I would highly recommend Pennine Home Improvements to anyone looking for a replacement conservatory roof.

21. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear David, I’m absolutely delighted to hear how happy you are with the quality and service received for your replacement conservatory roof, it’s fantastic to hear. I’m sure that Allison will be thrilled to read this review and she will pass it on to the installers who completed the works too. Thanks so much for sharing this with us.

Bewertet mit 5 von 5 Sternen

Great service from Steve at Pennine!

Just got a quote from Steve at Pennine Home Improvements and he was fantastic. Very professional and guided us through everything. Thanks again Steve!

23. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Pennine Home Improvements

Dear Brad, thanks very much for your kind words about Steve, we really appreciate it.

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