Great staff managed to make an extremely difficult job look easy although we know it was not . Very old house with not a window plumb . Turned up on time and never stopped , work outstanding . Projec... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Great staff managed to make an extremely difficult job look easy although we know it was not . Very old house with not a window plumb . Turned up on time and never stopped , work outstanding . Projec... Mehr ansehen
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We were impressed from start to finish with the installation of 2 windows. The sale's experience was very good and without pressure, it was based on what we needed and at a competitive price. The inst... Mehr ansehen
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From initial enquiry to survey to installation I couldn’t fault the friendly professionalism of the entire staff I dealt with. The two lads Chris and Peter were fantastic. They went over and beyon... Mehr ansehen
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Excellent service from start to finish. From initial talks regarding the option of new windows and frames to the EXCELLENT service of Pennine keeping in touch and the fitting of the windows. Very frie... Mehr ansehen
Unternehmen hat geantwortet
Pennine Home Improvements have been servicing customers in the North East region for over 45 years. We supply and install top quality UPVC windows, doors and composite doors as well as the very best in Living Spaces. Our staff's obsession with customer service is backed up by our unrivalled 20 year guarantee which we believe will give our customers the peace of mind they deserve. Feel free to visit our showroom in Team Valley to see a selection of the products that we offer, or allow us to visit you in the comfort of your own home at a time that is convenient for you, completely free and under no obligation. We are Proud to be Pennine!
Diamond House, Kingsway North, Team Valley Trading Estate, NE11 0JH, Gateshead, Vereinigtes Königreich
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Having just spent thousands of pounds replacing 9 windows at my property there is a small snagging list to complete the work. I have now been let down a second time with no shows from this company to rectify the snagging list .No calls from the company to say they were not attending I had to call them and the project manager said she did not know why they did not turn up? some management communication?
The fitters were spot on but the after sales is a NIGHTMARE

Antwort von Pennine Home Improvements
From initial inquiries to after fitting, the whole experience was informative and very professional. No pressure to buy, I was even able to visit a property that had windows fitted that I wanted. Kept up to date pre fitting, stuck to agreed dates. Windows fitted with minimal disruption and mess. Very professional and helpful fitters, even put my blinds back up for me!! Progress checked at everyday from the office and a site visit. Love my new windows that have made a huge difference to my house, feels warmer more secure and they look amazing.

Antwort von Pennine Home Improvements
Had new windows installed throughout. Had an amazing experience & thoroughly pleased with the works after completion. Kev & Norman were punctual & polite & very tidy working could not fault them.
Got regular phone calls to update us on the progress prior to installation & after.
Really pleased we chose Peninne & would highly recommend.

Antwort von Pennine Home Improvements
Pennine have installed a new roof on my conservatory. The two fitters, Tony and Calum, could not have been better, very much the skilled workmen you hope will be working on your home. Punctual, polite and extremely hard-working, they did a great job and were quiet and considerate throughout, a real credit to the company. The subsequent plastering and electrical work were all done very well and on time. Communication with company, via Allison, was also very good. Overall, an impressive experience.

Antwort von Pennine Home Improvements
First class service from beginning to end. Constant communication throughout the sale and installation. Everything taken away and cleaned up afterwards. The sales team and installers were really polite and friendly. Would really recommend these guys

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The whole experience was very easy.
The office kept me well informed on when things would be happening.
The fitters on the day were great.

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Absolute outstanding installation of my front door from Geoff and Nathan. They could not be any more polite and left everything exactly as expected. Thank you!

Antwort von Pennine Home Improvements
I had 10 double glazed windows replaced that only took 2 days. All old windows were taken away. The fitters explained exactly what was being done each day. They were friendly and polite. I was asked to check over each window to ensure I was happy before they left. The Pennine project manager contacted me each day to ensure I was happy with progress.

Antwort von Pennine Home Improvements
New windows fitted - the whole process went smoothly from the co-ordination with Kim through to the fitting with John & Johnny. Really pleased with the final result & wouldn’t have any hesitation in using pennine windows again

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Excellent from start (a knock on the door, then sales) to finish (installation and after care), absolutely brilliant 👌100% 👏

Antwort von Pennine Home Improvements
It was a lovely surprise from when the 1st Sales man knocked on our door (as we where looking for someone to come and redo the window's and door's) To the 2nd salesman who came and did a thorough extended explanation of how they will look and work. To The workers/builders on Friday where on Time, Very Efficient, got the Cat Flap in utility door, as requested. Quickly and efficiently, everything working as well as it should so far so good. Clean and tidy, polite, where here for longer than expected as the lock on the utility door wasn't up to scratch but they went the extra mile and stayed to get the job done right. I would recommend them to a friend/family member.

Antwort von Pennine Home Improvements
From the start to finish the whole process of getting our new sliding patio door has been amazing with Pennie I can’t thank them enough for their amazing customer service. We will be definitely using them again for any future upgrades to our home

Antwort von Pennine Home Improvements
Thank you very much for a very positive and professional service.
From the very pleasant Kim at the office for organising everything and being understanding when I was hospitalised for a month and everything was postponed with no feeling of it being a problem for the company, to the fitters Jonathon and Michael, who were prompt and professional, tidying and hoovering as they finished an area. The finish on the single and bay window was perfect and we are both very happy with the friendly service we have received. Next time we need windows we will be asking for the same team.
Highly recommend.
Thank you.

Antwort von Pennine Home Improvements
Full house of windows and doors fitted in 2,half days .Rain and freezing weather did not stop Lee and Ken in compleating there great work /Corrina kept in touch on updates and how the instilation was going.Great company thank you all

Antwort von Pennine Home Improvements
We felt confident that we would get a great installation as from start to finish there was good and regular communication.
Our Sales Adviser Courtney was very likeable and not at all pushy. Our Surveyor Martin was the best - (unlike one with another Company ) - our Project was complex and Martin was extremely thorough and explained everything in great detail. He was the key to our Project. Our fitters Geoff and Nathan were careful and worked in all weathers to get the job done and they were friendly and tried to stay positive in very tricky working conditions. They put covers on the carpets and there was very little clearing up to do afterwards.
Corinna , our Project Co-ordinator was brilliant and her friendly calls kept us sane when there were delays with the delivery of some of the installation. We saw our Project Manager 3 times in a 3 day installation which impressed us as I don't think this probably happen with many Companies, and he is very friendly and informative.
A little mention must go to the Scaffolding Company who came to take the scaffolding down on the Sunday before Christmas, amazing.
Our installation looks impressive and is good quality. This is our only experience of using Pennine but what felt really good was being given the contact details of a Project team - no having to ring up a number and go from one extension to another. This makes it a good experience. I needed to contact Corinna a couple of times and she sorted it without hesitation.
Thank you Pennine for delivering a difficult installation 👏👏

Antwort von Pennine Home Improvements
Within a few days of the placing the order for 6 double glazed windows the scaffolding was up and secure,
We expected the windows to be installed the following week but there was a delay in obtaining the glass!
My commitments made it inconvenient to authorise installation so it was deferred for a few weeks.
However, despite an initial delay the windows were fitted in 1 working day.
The team of Garry and Adam were extremely good. They showed respect for our property, laying dust sheets and tidying up as they moved from room to room. They worked swiftly and competently. Added to that they both had a friendly personality, chatting to us as throughout the day.
Having arrived about 8am they finished at 4pm. A job well done.
I am also very pleased with the office staff, especially Kim. She accommodated our delays and kept updating the schedule, and after completion of the job was eager to check that we were satisfied with the work and the quality of the end result.

Antwort von Pennine Home Improvements
Well designed and constructed front door.
Fitted with no hassle and no mess. The man who fitted the door was a credit to his company.

Antwort von Pennine Home Improvements
We were most impressed with the lads who fitted our windows, they worked non stop, tidied up, were polite, a credit to the company.
The windows look good and a quality product

Antwort von Pennine Home Improvements
C Young
Full house Window Installation. I would like to thank Billy's Team for their amazing hard work. From the moment they arrived they worked consistently. All carpets covered with dust-sheets. On completion of the installation they cleaned all the windows, and hoovered too. What a Team. Not forgetting Jordan from the Installation Team, who kept me informed all the way through as to what was happening & when. Many thanks.

Antwort von Pennine Home Improvements
Amazing service, from visiting the showroom to fitting of the doors. Everything was very professional, no pushy sales staff, exceptional product and very competitive prices. Doors ordered and fitted within 3 weeks.
The fitters (Chris and Dale) were fantastic, no mess and unbelievable workmanship. They even hoovered the path when they finished!!!
Thank you Pennine Home Improvements, you've made my weekend, as they say, Happy Wife, Happy Life, and my wife is more than happy.
100% recommend this company.

Antwort von Pennine Home Improvements
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