DO NOT waste your time with this insurance. It’s an absolute con, I just have been quoted over £2000 in repairs for my bike which I would have to pay out of my own pocket because pedalsure “doesn’t... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Chloe, my claim advisor, was brilliant; she handled everything quickly and efficiently, kept me updated at every step, and always responded promptly. Thanks to her, the whole process was smooth and st... Mehr ansehen
I've insured my bikes with a few different insurers, and Pedalsure has definitely been the best of the bunch. Their customer service are always quick to respond and very helpful, and their multi-bike... Mehr ansehen
We had been with Pedalsure for 2 years when sadly our family e-cargo bike was stolen, in bright daylight at 9am close to a high street, after school drop. Chloe was very helpful and approachable thro... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Simple, quick and affordable insurance for you and your bikes. We’re dedicated to cycling insurance and we've been doing it since 2014. This focus means we’re able to deliver the best value, most comprehensive cover and provide quick customer service that you can rely on. We work smart so you can Ride.Smart. We insure all types of bikes, from road bikes and mountain bikes, to e-bikes and cargo bikes.
Kontaktinformationen
Suite 3, Dukes House, SL4 1LD, Windsor, Vereinigtes Königreich
- 0800 888 6745
- cservice@pedalsure.com
- pedalsure.com
4.4
Hervorragend
1463 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Quick and Painless
The process and documentation needed for the claim was clearly set out, and then put through very quickly, no more than a couple of days, when similar procedures can take weeks.
17. Oktober 2023
Bewertung ohne vorherige Einladung
E bike insurance
Very quick and easy to follow.great price, would recommend to friends.
11. Oktober 2023
Watch out
Read every single detail in the policy as they’ll do their best not to pay if your bike is stolen.
21. August 2023
Bewertung ohne vorherige Einladung
Antwort von Pedalsure
Hello Daniele, we are very sorry to hear about the unfortunate incident you experienced with your stolen bike. We totally sympathise and we can understand the frustration and inconvenience this must have caused you.
Unfortunately this is a requirement of our policy which was not met. Storage outside at home (e.g. locked to railings, in the garden etc.) is also specifically highlighted in the security guidance document we give to all customers on purchase.
We value your feedback. We’re here to protect our customers’ bikes and these situations are always regrettable.
Please feel free to get in touch with the team if you would like to discuss this further.
Team Pedalsure
Professional rapid support
I was genuinely blown away by the speed at which my claim was dealt with, and how helpful Sasha was throughout the process. They were professional, reasonable and a true pleasure to deal with. Would give 6 stars if possible.
I wouldn't want my bike wheels to be stolen again, but if they were I know I have my back covered.
28. September 2023
Bewertung ohne vorherige Einladung
My bike was stolen while i was at home…
My bike was stolen while i was at home and therefore the door to my conservatory was unlocked at the time as i was periodically in and out. An opportunistic thief walking the back of my terraced street took the opportunity to steal my bike and because the door wasn't locked they refused to pay out. To the letter of the policy they're right (has to be force entry) but defeating common sense and reasonability.
3. Oktober 2023
Bewertung ohne vorherige Einladung
Easy to set up and now my bike is…
Easy to set up and now my bike is insured
And good value for the money Happy customer.
2. Oktober 2023
I found it very straightforward and easy. Experience.
I found it very straightforward and easy, everything was well set out straight to the point. Let you know exactly what are you going to get and what you want. definitely a first class website. Thank you. Roy .
30. September 2023
it was okay and easy to use
25. September 2023
It was a difficult time having my bike…
It was a difficult time having my bike stolen, was bought during the pandemic and was my dream bike. Pedalsure were polite, helpful and understanding and dealt with the claim quickly and with no fuss. Made a bad situation much easier to handle and I am very appreciative of their approach. As a footnote please ensure you keep all receipts is my advice as it makes the claim easier
26. August 2023
Bewertung ohne vorherige Einladung
Simple process
23. September 2023
As always quick response and fast…
As always quick response and fast payment process, best decision ever to joining pedalsure.
22. September 2023
Bewertung ohne vorherige Einladung
My daughter insures her bicycle with…
My daughter insures her bicycle with you and recommends you so I did the same
I’ve heard your very good if we ever needed to contact you
21. September 2023
Great company when you have a claim
Could not fault Pedalsure.. My bike was stripped of its seatpost, saddle, handlebars and shifters which was quite an upsetting experience, since I’d just upgraded them. Pedalsure dealt with my claim swiftly and efficiently and made the whole experience much more bearable.
14. September 2023
Bewertung ohne vorherige Einladung
Very responsive
I had to put a claim in, and they were responsive and I felt things were being processed in a good way. I would recommend them.
14. September 2023
Bewertung ohne vorherige Einladung
Great service
8. September 2023
Easy to get insured not the cheapest…
Easy to get insured not the cheapest but apart from that it's good ,not able to download insurance paper work for the bike,so if could be posted to me it help me a lot
26. August 2023
Slick and easy - Insured within minutes
I bought and new bike and within minutes my bike was insured and protected. The online process was slick and easy.
27. August 2023
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