The very fast delivery of my first order for pearls and they arrive almost next day in perfect condition. My query about the drill hole in the pears was answered in hust a few hours later and this was... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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The very fast delivery of my first order for pearls and they arrive almost next day in perfect condition. My query about the drill hole in the pears was answered in hust a few hours later and this was... Mehr ansehen
Unternehmen hat geantwortet
Delivery arrived as promised.. Pearls are unique...still working out what to make from them absalutly gorgeous.
Unternehmen hat geantwortet
Wow what efficiency. I posted my pearls for restringing on Monday they received Tuesday and returned to me that day so I got Wednesday. Perfect restringing and cleaning - what more could you ask.... Mehr ansehen
Unternehmen hat geantwortet
I was really disappointed. I was expecting at least some instructions or pointers to instructions with my beginners kit. It certainly did not contain everything I needed as a beginner as advertised. S... Mehr ansehen
Unternehmen hat geantwortet
We've been supplying Pearls, Jade and semi-precious gemstones to the UK jewellery trade for more than 20 years. Now we've launched Pearls Direct to bring the same great quality, value and service to crafters and gemstone enthusiasts. We also offer an expert stringing service from our Wiltshire studio with a collective 100 years' experience.
Salisbury, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Delivery arrived as promised..
Pearls are unique...still working out what to make from them absalutly gorgeous.

Antwort von Pearlsdirect
Really attentive service, a pleasure to deal with - will be ordering more !🙏

Antwort von Pearlsdirect
The very fast delivery of my first order for pearls and they arrive almost next day in perfect condition. My query about the drill hole in the pears was answered in hust a few hours later and this was greatlt appreciated.

Antwort von Pearlsdirect
Pearls Direct did an excellent job of restringing my pearls. Emails were quickly replied to, the price was half what my local jewellers charge, and the pearls were returned within a week.

Antwort von Pearlsdirect
I have ordered from this excellent company several times and always receive a very prompt service and delivery. The quality of the products is also excellent

Antwort von Pearlsdirect
Wow what efficiency. I posted my pearls for restringing on Monday they received Tuesday and returned to me that day so I got Wednesday. Perfect restringing and cleaning - what more could you ask. Price very reasonable too. If I had used my local jewellers they would have sent them off for a quote which would have taken 3 weeks and then probably another 8 weeks to do the work and would have cost a lot more!
Brilliant Company!!!!

Antwort von Pearlsdirect
I ordered a 22" pearl necklace and it arrived within 24hrs.
Absolutely gorgeous even bright freshwater pearls with a lovely lustre. And at a great price.
will definitely be buying from them again!

Antwort von Pearlsdirect
From start to finish the process was excellent.
Kept up to date and questions always answered.
The care given to my purchases was thoughtful.
Presented in a lovely box, pearls beautiful, will be ordering in the future again but would definitely recommend

Antwort von Pearlsdirect
I was really disappointed. I was expecting at least some instructions or pointers to instructions with my beginners kit. It certainly did not contain everything I needed as a beginner as advertised. So misleading and expensive. I'm left with a product I have no idea how to use.

Antwort von Pearlsdirect
Very satisfied with my purchase. Good value for such lovely pearls.

Antwort von Pearlsdirect
I left it late to order for my Mums 80th birthday. I left a message re postage and the pearls were posted that day, I received them the following day. The pearls are beautiful and the service was amazing. I would definitely recommend.
From ordering to delivery it all went perfectly. I am delighted with my new pearls.
My pearl beads arrived today, they are absolutely beautiful and better than I expected. Shipping was very fast too!! Can’t wait to turn them into something fabulous!!

Antwort von Pearlsdirect
I had inherited a broken pearl necklace and Pearls Direct followed my instructions and re-strung the necklace, and made a bracelet plus a pair of earrings with the spare pearls all with new silver clasps. I am absolutely delighted with my ‘new’ jewellery! It all took less than a week to complete & everything was itemised on the invoice. I highly recommend Pearls Direct! Friendly emails - Thank you so much!

Antwort von Pearlsdirect
I have bought two pearl necklaces from Pearlsdirect and have been delighted with them - quality and lustre at such a reasonable price. I highly recommend this site.
Great service. Very helpful. Made exactly what I asked for and delivered quickly.

Antwort von Pearlsdirect
The company needs to put sometime and thought into how they receive feedback and process returns. After purchasing a product I sent an email enquiring was it was made of as it had broken. I attached a photo. I got a quick response by email which offered a refund or replacement (which I hadn’t asked for) and asked me to post the broken item back. The return postage was at my own cost which I didn’t mind if I was receiving a refund. They didn’t ask for any further photos or details of how the product broke before asking me to send the broken item back. Once they received they item they said they wouldn’t give me a refund as I only sent the broken item not the full product (this was not outlined in their initial email asking for the return). They also could have easily been identified the issues with the product through the photos or if they asked me to send closer photos. I found their processes were very sloppy, and they need to set up some professional and clear returns processes which they have actually put some thought into. I also thought there was no respect for my time asking me to send items. Both the product and the service were very average.

Antwort von Pearlsdirect
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