PDSA Pet Insurance Bewertungen 

2'044
•
TrustScore 4.5 von 5

4.7

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have researched many insurers of pets and I found PDSA to be the cheapest but offers the most out oif all of them. Was very insightful oifering advice about the different types of insurance which w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Ive used PDSA for two years now but just purchased their Pawsome Insurance! I shopped around first however, and still the PDSA was the most reasonably priced and more than comparable to other insuranc... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Hi, I decided to get another cat since my cat died last year. Due to my financial situation ive always relied on PDSA to help me. They are fantastic and do anything to help. So I adopted a cat from Ca... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The ease of finding the information needed. The price is very competitive, and I turned to PDSA, as a renewal for one of my dogs had increased dramatically even though no claims have been made. I a... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Haustierversicherung
  2. auch in
  3. Wohltätigkeitsorganisation

Vom Unternehmen geschrieben

Insure your pet and protect yourself from expensive vet bills. We are the UK's leading veterinary charity and we know our pets deserve the very best. But vet bills can be costly, that's why it is important to insure your pet should the worst happen. Every PDSA Pet Insurance policy sold contributes to our life-saving charity work.


Kontaktinformationen

4.7

Hervorragend

TrustScore 4.5 von 5

2044 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 100 % seiner negativen Bewertungen beantwortet

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4.7

Alle Bewertungen

(2'044)

372 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

Shocking business conduct

Shocking business conduct. I took out 2 policies with PDSA Pet Insurance for my two dogs as they are a Charity. I made a claim a few weeks back but was told they had no response from the vets. The PDSA Vets themselves say they contacted them back but they (PDSA Pet Insurance) said they could find no claim!! Yet PDSA Pet Insurance emailed me to say they had tried 3 times to get a report from the PDSA Vets, but didn't get any response. Blaming each other. Currently trying to get through to them on the phone with no response either. Nobody seems to work there. I've tried my best to help this Charity, but it turns out to be at my dog's detriment.

27. Februar 2026
Bewertung ohne vorherige Einladung
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Good morning. I am sorry to hear you are experiencing difficulties with your claim. Our Customer Service Team would be more than happy to assist you and can be reached on: 0344 543 1129. Please note we are available Monday-Friday 8.30am-6pm and Saturday 9am-1pm.
Many thanks, The PDSA Pet Insurance Team.

Bewertet mit 5 von 5 Sternen

Easy and straight forward

Easy and straight forward

17. Januar 2026
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Thank you for your kind comment and for taking the time to
leave a review. Its a pleasure to welcome you and your pet to PDSA Pet Insurance.

Bewertet mit 4 von 5 Sternen

Very good

Very good. at a reasonable cost

3. Februar 2026
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Good Morning David. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your pet to PDSA Pet Insurance. 􀀀

Bewertet mit 5 von 5 Sternen

Totally hassle free

Totally hassle free, a seamless transition from my previous insurance provider.

1. Februar 2026
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Morning Peter. Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and your pet to PDSA Pet Insurance.

Bewertet mit 5 von 5 Sternen

Help yourself, and other pets too.

Easy to set up, and also supports a great cause.

25. Februar 2026
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Hi Mal, thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.

Bewertet mit 5 von 5 Sternen

Had to make two claims

Had to make two claims , PDSA insurance had no issues with its chasing the vets which holds things up , altogether great pet insurance easy to follow and great advice when needed

10. Februar 2026
Bewertung ohne vorherige Einladung
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Good Morning Tracey, thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.

Bewertet mit 3 von 5 Sternen

As PDSA I would have thought you would…

As PDSA I would have thought you would have insured all dogs I have a exception certificate for her as a ban dog registered with chip and all recommended paperwork she Pitt bull our family member

8. März 2026
Bewertung ohne vorherige Einladung
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Hi There, at PDSA Pet Insurance, there are, unfortunately, some breeds of dogs under various categories which we do not cover. A complete list of dog breeds excluded from PDSA cover can be found here: https://www.pdsa.org.uk/pet-help-and-advice/pdsa-pet-insurance/insuring-your-dog? under the FAQ section.

Bewertet mit 5 von 5 Sternen

Can’t fault PDSA Pet Insurance

Can’t fault PDSA Pet Insurance at all. Our recent claim was paid out in full quickly & without question.
Highly recommended.

7. März 2026
Bewertung ohne vorherige Einladung
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Thank you Susan for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet had been unwell. We hope they are feeling much better now.

Bewertet mit 5 von 5 Sternen

I was previously with pdsa for 18…

I was previously with pdsa for 18 months. My beautiful 18 month old Akita became very poorly due to what was found to be, after considerable testing a very rare, very serious defect from birth. Pdsa were absolutely brilliant. They took care of the bills for his consultations, extensive testing and medication (including an mri scan with a neurology consultant at a Vetinary hospital) with no hesitation or questioning, and left us to concentrate on him. Unfortunately there was nothing that could be done to save him and we lost him shortly after the results came through. Pdsa made sure everything was paid, cancelled our policy immediately so no more direct debits would be charged at that very difficult time and sent us a lovely deepest sympathy card. Although this was a heartbreaking situation for us I can honestly say pdsa went above and beyond to take the stress and strain of the financial worries away from us. We have recently brought another pup into our family and I had absolutely no hesitation in signing straight up with pdsa again for his insurance. Thankyou pdsa x

24. Februar 2026
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Hi there, thank you for leaving your positive feedback of PDSA Pet Insurance. We're so sorry for the loss of your Akita, but are happy we were able to help at such a difficult time! We appreciate your feedback and welcome you and your new pup back to PDSA Pet Insurance.

Bewertet mit 5 von 5 Sternen

Just took out insurance for new puppy

Just took out insurance for new puppy, very simple and clear procedure. Glad to know benefitting pdsa to help other animals

7. März 2026
Bewertung ohne vorherige Einladung
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Good Morning Joanne. Thank you for your for taking the time to leave a review. We appreciate your kind words. PDSA Pet Insurance thanks you for your support and welcomes you and your puppy.

Bewertet mit 5 von 5 Sternen

Dog insurance …

Easy to navigate and a very competitive price for what i wanted

6. März 2026
Bewertung ohne vorherige Einladung
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Good Morning Micky. Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and welcome you and your dog to PDSA Pet Insurance.

Bewertet mit 5 von 5 Sternen

Good value insurance

It was easy to sign up and the price was very competitive. I've never needed to use the insurance yet.

5. Februar 2026
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being part of PDSA Pet Insurance.

Bewertet mit 5 von 5 Sternen

Highly recommend

I cannot recommend PDSA insurance highly enough, excellent monthly payments and very easy claim experience.

11. April 2025
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Good Morning Maxine, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being a part of PDSA Pet Insurance

Bewertet mit 5 von 5 Sternen

Claiming was very simple and…

Claiming was very simple and straightforward through my vets.
Great service

22. März 2025
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

We are so pleased that you have received excellent service from us; we love hearing from our customers.

Bewertet mit 5 von 5 Sternen

Great cover

Great cover. Good value for money

2. Februar 2026
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Good Morning Andrew, Thank you for your kind comment and for taking the time to leave a review. We appreciate your feedback and you and your pet being a part of PDSA Pet Insurance

Bewertet mit 1 von 5 Sternen

Awful customer experience

Dog insurance up for renewal, tried to view policy details through their portal. Tried to login but no luck, so I thought I hadn't registered (I hadn't). Clicked on the 'Register Now' button in my welcome email which took me to the same portal page. The only option is to log in if you're already registered, but there's no option to register so I was left in limbo. I called and, after a long wait, a very helpful person tried to fix it but acknowledged there was a problem at their end. She put me through to a colleague who said they hadn't set me up properly on the system but if I tried to log in now and use the forgotten password option I'd get an email. No I didn't. So I called again. Another long wait and then through all the usual stuff I'd gone through shortly before. I explained the situation and asked if they could just email me the policy details so we didn't have to go through the whole rigmarole again. And...the line went dead. I've spent an hour and a half on the phone and can't be bothered to call back. And they put the premium up 30% when we've never made a claim. Horrible experience all round, strongly suggest you go elsewhere.

3. März 2026
Bewertung ohne vorherige Einladung
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Thank you for your feedback, we are sorry to hear you are dissatisfied with your PDSA Pet Insurance experience and we take on board your feedback.

Bewertet mit 5 von 5 Sternen

A very clear and simple claim process, and super quick reimbursement

A very clear and simple claim process. Once a few details were submitted, PDSA contacted the veterinary practice and took the claim forward. I received an outcome, and the vet's fees were reimbursed super quickly. Highly recommend.

13. Februar 2026
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Hi there, thank you for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your pet needed treatment. We hope they are feeling much better now and back up and running around. The PDSA Pet Insurance Team.

Bewertet mit 5 von 5 Sternen

I had to make a claim after having to…

I had to make a claim after having to rush my dog into the vets for emergency due to him being poorly. Initial tests showed a problem with his bladder, further tests confirmed a mass in 1 of his kidneys. While I was waiting in the vets , I started a claim on the online claim process. A email had been sent to my vet within an hour. My dog needed emergency surgery to remove one of his kidneys and 5 days and 4 nights intensive care . Sadly it turned out the mass is a renal cell carcinoma, but our dog is home and PDSA paid out within a week of receiving the information from the vets with no problems , Less our 20% excess. Thank you for being so quick and allowing our dog to live.

11. Februar 2026
Bewertung ohne vorherige Einladung
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Thank you Amanda for leaving your positive feedback of PDSA Pet Insurance, we're so happy we could help! Sorry to hear that your dog had been unwell. We hope they are feeling much better now.

Bewertet mit 5 von 5 Sternen

Very reasonable quote

Easy to get a quote, no messing about and very competitive on price, nearly half the price compared to Tesco and Sainsburys. Yes I did compare the cover as well

21. Februar 2026
PDSA Pet Insurance-Logo

Antwort von PDSA Pet Insurance

Thank you for choosing to take out your pet insurance policy with us. It's a pleasure to welcome you and pet to PDSA Pet Insurance.

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