DO NOT DOWNLOAD THIS PROGRAM. It downloads the Enhanced version, which you cannot uninstall from your computer. I ran scans all day to check if my computer had a virus after I couldn't uninstall it.... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Installs tha enhanced version which clutters up your system and cannot be uninstalled. Spent more than one hour manually cleaning up my system. What a nuisance!
Unternehmen hat geantwortet
I felt really concerned about my ability to access my purchased product. When I contacted PDFsam, the instructions that came back led me directly to the solution. They were clear and exactly what I ne... Mehr ansehen
Unternehmen hat geantwortet
PDFsam Basic is free, open source and well done. The premium versions (Visual and Enhanced) do more but may not be needed for the average user. The PDFsam Basic installer asks to try the PDFsam Enhanc... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
PDFSam is your comprehensive solution for all PDF management needs, offering powerful and intuitive tools for manipulating PDF documents. Whether you need to split, merge, rotate, or extract pages, PDFSam provides a seamless and efficient experience. Experience why PDFSam is a top choice for PDF management. Discover PDFSam now and see how it can enhance your document handling https://pdfsam.org/download-pdfsam-enhanced/
Kontaktinformationen
Vereinigte Staaten
- https://support-enhanced.pdfsam.org/hc/en-us
- pdfsam.org
2.8
Akzeptabel
40 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
Veuillez expliquer clairement comment…
Veuillez expliquer clairement comment utiliser la fonction OCR, question déjà posée, j'attends la répons.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Bonjour Daniel,
Merci pour votre message. Nous sommes desoles de voir que votre question sur la fonction OCR n'a pas encore recu de reponse.
Nous vous avons envoye une demande de contact via Trustpilot pour que notre equipe puisse vous repondre directement.
Nagware - cannot be uninstalled
Installs tha enhanced version which clutters up your system and cannot be uninstalled.
Spent more than one hour manually cleaning up my system.
What a nuisance!
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Hi S.H.,
Thank you for your feedback. We're sorry to hear about your experience. We would like to better understand what happened and investigate your concerns regarding the installation and removal process.
We have sent a request for your contact information. Please follow up with us and provide the requested details so that we can get in touch, review your specific case, and assist you further.
une bouse payante dissimulé en logiciel…
une bouse payante dissimulé en logiciel opensource
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Bonjour Arnaud,
Nous sommes sincèrement désolés d'apprendre que notre service ne vous a pas donné satisfaction. Nous souhaitons comprendre ce qui s'est passé et comment améliorer votre expérience. Nous vous avons demandé vos coordonnées et vous serions reconnaissants de bien vouloir nous les communiquer afin que nous puissions vous contacter directement.
Un logiciel très facile d’utilisation.
Un logiciel très facile d’utilisation.
Performant et fiable.
J’adore travailler avec ce logiciel.
1. Mai 2026
Antwort von PDFsam
Bonjour Sylvain,
Merci pour votre commentaire ! Nous sommes ravis d’apprendre que vous trouvez PDFsam facile à utiliser, performant et fiable. C’est formidable de savoir qu’il facilite votre travail ! Nous vous remercions d’avoir pris le temps de partager votre expérience !
Value for money
Value for money - but also an easy to use and versatile application. Excellent customer technical support.
10. April 2026
Antwort von PDFsam
Hello Nev,
Thanks for your feedback! We’re happy to hear that you see PDFsam as a great value for money and find it easy to use. It's good to know its versatility is working well for you!
I have found the product to work well…
I have found the product to work well for my needs, and for the customer service to be excellent.
24. März 2026
Antwort von PDFsam
Hello Hugh,
Thank you for taking the time to share your feedback. We’re happy to hear PDFsam is working well for your needs and that you’ve had a positive experience with our customer service team!
It is very good
It is very good! I managed to create, edit and converse files with no problems.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Hello Mihaela,
Thank you for your feedback! We’re happy to hear you find PDFsam useful for creating, editing, and converting files!
Malware
Even if you uninstall the software, a commercial add will pop-up EVERY F****G day on your screen.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Hello Jean-René,
Thank you for sharing your experience. What you’ve described does not seem to be normal behavior for our software.
We would like to investigate this matter further. We have sent a request for your contact information. Please follow up so we can reach out directly and assist you in resolving this issue.
This is a spam app
This is a spam app. Don't download. You can't uninstall it at all after installation. It always shows the uninstallation is interrupted because it's broken.
31. März 2026
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Hello Maggie,
Thank you for your feedback. What you describe does not resemble the expected behavior of our software, and we take this situation seriously. Our application can be uninstalled in the usual way via the Control Panel. We want to investigate your case further. We have sent you a request for your contact details. Please follow up, so that we can get in touch with you directly and assist you further.
Hidden Auto-Renewal Scam – Charged $79 Without Clear Warning
I had a very disappointing experience with PDFsam.
They charged me $79 for an automatic subscription renewal after one year, even though the first year only cost $35. While they did send a reminder email, the subject line was misleading — it simply said something like “Your subscription is about to expire,” with no clear mention that an automatic payment would be taken a month later.
Because of that, I had no idea I was about to be charged nearly double the original price.
I contacted them the same day the payment was taken (via PayPal), but they refused to issue any refund whatsoever. No flexibility, no goodwill — just a flat refusal.
This feels very unfair and deceptive. Be extremely careful with their subscriptions.
DO NOT BUY.
7. März 2026
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Hello Mathieu,
Thank you for sharing your feedback with us. We are sorry to hear about your experience. We would like to clarify some information regarding our subscription terms. At the time of purchase, we provide all subscription details, including the fact that promotional pricing may apply for the first year, with renewals occurring at the standard rate. It seems that your initial subscription was purchased at a special price, and the renewal was processed at the regular rate.
We always strive for transparency and fairness, and we strictly adhere to our return policy. To better understand your specific situation, we would like to take a closer look at your case.
We have sent a request for your contact information so we can reach out to you directly. Please follow up with us, and we will contact you shortly.
DO NOT DOWNLOAD THIS PROGRAM
DO NOT DOWNLOAD THIS PROGRAM. I tried to edit a PDF file and was forced to buy the enhanced version (€29) to delete a page in the file. I bought it. I installed the enhanced version and tried it again. Again, I couldn´t delete the file and was forced to by the professional version (€39). I stopped doing this, because the probability is very high that pay and can´t do anything.
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Hi Roland,
Thanks for sharing your experience upgrading the versions. We can confirm that you should be able to remove a page in a file with the Pro version. We'd be happy to help you and guide you on how to do it. Please let us know your contact info, and we'll email you.
DO NOT DOWNLOAD Pdfsam!!!!
DO NOT DOWNLOAD THIS PROGRAM.
It downloads the Enhanced version, which you cannot uninstall from your computer. I ran scans all day to check if my computer had a virus after I couldn't uninstall it. Eventually I found the online PDFsam uninstaller.
Ha...the company knows you can't remove it from your computer without that. DO NOT GO NEAR THIS PROGRAM
14. März 2026
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Hi Janine,
Thanks for sharing your experience trying to uninstall the program. Let us inform you that you can delete the program via the Control Panel, as usual programs on your PC. The special uninstaller is designed for your convenience so that you can remove it promptly and completely from your PC. Here's the uninstaler link just in case: https://cdn-msi.pdfsam.org/7/removal/PDFsam_Enhanced_7_RemovalTool.exe
If you need further help anyway, please let us know your contact details and we'll get in touch with you.
Paid product doesn't activate, and no one answers the phone, or email, regardless of times. Fraudulent company.
Fraudulent product - don't purchase!!!
It’s really one of the worst companies you can deal with!
I purchase a subscription with them, and their application does not even work - continues to only provide the Free version, although I paid for the Enhanced 7 and multiple computers.
I have tried to contact them to request help to activate (countless emails and phone calls, as well as the online BOT) and I am now onto day 6 with no response.
The call centre is always closed no matter what time I call, and I get automated emails saying "we are busy, but we will come back to you."
I then tried to contact them to cancel the subscription and get a refund, but no one replied to my messages. The 24/7 support is a load of bull. This company is fraudulently trading as NO ONE APPEARS TO RESPOND IN ANY FASHION and is so bad.
WOULD NEVER RECOMMEND THEM - EVER.
19. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Hello Jaime,
Thank you for your feedback. We’re sorry to hear about your experience and are very concerned by what you’ve described. It’s absolutely not the experience we want for any of our customers.
We want to investigate your case and assist you. We’ve sent a request asking for your contact details and purchase information so we can locate your account in our system. Please follow up with those details so that we can contact you directly.
Serious Warning Regarding Misleading Charge and Lack of Response
I am writing this as a serious warning to anyone considering purchasing PDFsam.
My experience has been extremely disappointing and concerning.
First, the amount that was withdrawn from my account was NOT the same as the price clearly stated at the time of purchase. The charged amount was higher than what was presented during checkout. There was no clear explanation, no transparent breakdown, and no prior warning about any additional fees.
Second, after discovering the discrepancy, I immediately contacted customer support to exercise my legal right of withdrawal within the cancellation period. I have now reached out multiple times through the official contact channels.
I have received no response.
No clarification.
No acknowledgment.
No refund processing.
Nothing.
Ignoring customers who are trying to use their legal right of withdrawal is unacceptable. Transparency in pricing and basic customer support are fundamental responsibilities for any legitimate software provider.
The lack of response raises serious concerns about accountability and business practices. When a company charges a different amount than advertised and then fails to respond to refund requests, that is a major red flag.
I strongly urge potential customers to think carefully before purchasing. Make sure you fully understand the payment terms, document everything, and be prepared for the possibility of having to dispute the charge through your bank if necessary.
26. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Hello Kristian,
Thank you for your feedback. We are concerned to read your review as it is not the experience we aim to provide.
We would like the opportunity to thoroughly review your case and clarify what happened. To do that, we need to locate your account and transaction details. We have sent a request asking for your contact information so we can identify your purchase in our system.
Please follow up with the request, so we can investigate the situation properly and assist you with a resolution as quickly as possible.
It's a con
It's a con. You can't even uninstall it without a last ditch attempt at getting you to buy something. Avoid
23. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Hello Franco,
We’re sorry to hear you feel this way. We appreciate your feedback and will take it into account as we work to improve the uninstall process and overall user experience.
Look elsewhere...
(1) Intentionally obscure marketing practices bordering on fraud designed to drive unwanted subscription renewals once you've subscribed once.
(2) App quality consistently low across UI design, feature operation, etc. The list goes on-and-on. Basically feels like an App hacked together by amateur programmers without any thought given to design or use outside those who wrote it. Look and feel of 1990's era software.
(3) Inconsistent subscription pricing that varies by >2x for the same product and subscription period. Not worth even the least expensive price.
21. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Hello Marmot,
Thank you for your feedback. We’re sorry to hear about your experience and want to let you know that all the concerns you raised have been forwarded to the relevant teams for review.
We’d also like to clarify that we always send a renewal notification one month before the renewal date, allowing customers time to decide whether to continue their subscription.
We’ve sent a request for your contact details via the Trustpilot tool. Please respond so we can locate your order and contact you directly to assist further.
Bloatware or something
Bloatware. Downloaded and went through with it just for it to tell me I need to download, register and spend money on another application of theirs. Shady and weird.
18. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Hello Lukas,
Thank you for letting us know you were looking for free PDF editing software. We want to clarify that while our software is available for free download, not all features are included in the free version. While you can access some basic features at no cost, advanced functionalities require a paid subscription.
User of PDFsam Enhanced for many years
User of PDFsam Enhanced for many years, I enjoy this extremely convenient tool for handling PDFs. In addition, the customer support service is very efficient
7. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Hello François,
Thank you for your feedback and for being a long-time user of PDFsam Enhanced. We’re happy to hear that you find the tools convenient for handling PDFs and that our customer support has met your expectations!
It’s really one of the worst companies…
It’s really one of the worst companies you can deal with.
I made a subscription with them, and their application was very bad for me and does not support the Arabic language.
I tried to contact them to cancel the subscription and get a refund, but no one replied to my messages, and the 30-day cancellation period is about to end.
Don’t believe them when they say you can cancel anytime.
29. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Hello Mohammed,
Thank you for letting us know about your experience. We are sorry to hear the software did not work for you. We are sorry to hear that the software did not work as expected. We are here to investigate your case and help you resolve the issue.
We have requested your contact information, so please follow up with us so we can reach you directly.
My first approach to PDF editing.
As this was the first time I had to deal with PDF editing and I had no idea how to do it, I feel quite satisfied that I managed to create almost from scratch six PDF documents in just a few hours using this software. I think that I have to continue my exploration to find out its capabilities that I ignore for now.
23. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von PDFsam
Hello Lefteris,
Thanks for sharing that our program helped you create your PDFs. We are happy to know it's been useful.
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.