I bought and installed PC Matic last year. But now when I go to do a scan it has analyzing for 15 minutes or more and Malware scan never starts. I have Uninstaller and reinstalled several times and ha... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
We are new to PC Matic. We used Norton for 20 years and they did a good job I guess, But I hated paying a Global company, Support was weird at best talking with someone from timbuck2 and the price... Mehr ansehen
Unternehmen hat geantwortet
This works great. I have used 2 other virus programs and this one works just as good if not better, and it hundreds of dollars cheaper. It is so simple to understand and operate. Brother in law told m... Mehr ansehen
Unternehmen hat geantwortet
We love PC Matic! It’s an American company who are helping to keep our computers safe from viruses. They notify you when each computer you have under contract has been scanned for viruses. It brings u... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
PC Matic provides superior security protection over all security products, free or otherwise, on the market. Additionally, PC Matic keeps your Windows computers running at peak performance even after years of use.
Kontaktinformationen
Vereinigte Staaten
- help@pcmatic.com
- pcmatic.com
4.2
Gut
77 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 91 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I have been asking via the email…for assistance to get a scan done and get supershield to work.
I have been asking via the email support for about 2 months now trying to get my product to work. Will not preform any scans, supershield refuses to even start, have removed and reinstalled the product as advised but did not work and now that it has not worked I am just getting ignored as they just send me the same steps that have not worked. They have no Customer Service unless you want to pay large $$$ for it and it seems that the basic program will not work unless you pay extra. This used to be a good company but not anymore. They used to provide service on the basic sub. Do not recommend unless your willing to pay extra.
1. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Hi Doug,
We are sorry to hear about your experience over the last two months. This is absolutely not the standard of service we strive to provide. We want to get your scans running and SuperShield working properly for you immediately.
I have forwarded your message to our support team, and a member of our team will reach out to you directly via the email address associated with your PC Matic account to resolve this.
It keeps my computer secure and running…
It keeps my computer secure and running smoothly.
9. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Thank you so much for the great review! We are thrilled to hear that our software is keeping your computer secure and running smoothly. We appreciate your support!
I’ve had PC Matic to protect my…COMPUTER
I’ve had PC Matic to protect my computer for the last several years. I’ve NEVER had a problem or issue with PCMatic, which is a great comfort to me.
6. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Thank you so much for taking the time to share your experience! We are thrilled to hear that PC Matic has given you peace of mind and kept your computer protected over the years without any issues. Knowing our customers feel secure is exactly why we do what we do.
I have had PC Magic for 10 years
I have had PC Magic for 10 years and tried switching to other desktop security software but always went back to PCMatic. This is recommended. Low nominal price for 5 licenses
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Hi Tony, thank you so much for being a loyal customer for the past 10 years! We truly appreciate your continued support.
I have had PC Matic for over 5 years…
I have had PC Matic for over 5 years and have been worry free of virus's for those 5 years
28. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Thanks for being with us for 5 years, Arthur!
Terrible Don't back up their product.
Terrible, got a virus which Norton and windows caught the virus. Totally discussed. No help and told me to go to a computer specialist and get it fixed. Never had this happen with Norton nor McCafee. No help at all from PC Matic. Went to PC Matic because American company. Even my computer class said don't do PC Matic but thought I want to buy American. Big Mistake. Had gotten PC Matic several years ago but decided after seeing all these false advertisements I should have let others know that bad virus got in when Windows warned me, PC Matic didn't and all they said was I would have to go to Best Buy to get my computer fixed. Worse virus I have ever had. No help from them. Others have helped me if I got a virus but I really can't remember in all these years ever having to get help for a virus. Norton and McAfee never let them in. Don't get PC Matic.
25. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Hi Marilyn,
We are so sorry to hear about the virus and the frustration you experienced with our support team. We completely understand how stressful dealing with a computer infection can be.
We want to look into your specific case to see what happened and how we can help. Please reach out to our management team directly at help@pcmatic.com so we can work to make this right.
We love PC Matic
We love PC Matic! It’s an American company who are helping to keep our computers safe from viruses. They notify you when each computer you have under contract has been scanned for viruses. It brings us peace of mind from a company we trust.
24. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Knowing that you trust us to protect your computers means the world to our team. Thank you for your support and for being a valued part of the PC Matic family!
Since I have had PC Matic my computer &…
Since I have had PC Matic my computer & phones work faster & we feel safer! Not getting the BS now. Thank you for such a wonderful product! God bless the USA!🇺🇸
13. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Thank you so much for the 5-star review! We are thrilled to hear that your computer and phones are running faster and that you're feeling safer online.
I highly recommend PC Matic
PC Matic is a great company. I have used their security service for my computers for several years and I am a satisfied customer. I highly recommend them.
19. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Thank you for the 5-star review, Mae! We are thrilled to hear that you are a satisfied customer.
PC Matic has kept our computer running…
PC Matic has kept our computer running efficiently and safe. I recommend them.
17. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Thank you for taking the time to share your positive experience, Debbie! We are so glad to hear that PC Matic is helping keep your computer running efficiently and securely.
AFFORDABLE AND SECURE PC PROTECTION
AFFORDABLE AND SECURE PC PROTECTION. I SWITCHED FROM A DIFFERENT PROVIDER, SAVED A BUNCH AND GOT BETTER PROTECTION TO BOOT! THANKS PC MATIC!!
16. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Hi Linda, thank you so much for taking the time to share your feedback! We are thrilled to hear that you’re enjoying both the affordability and the enhanced protection of PC Matic. We’re happy to have you with us!
Through the midst of a job search I…
Through the midst of a job search I came across some unsavory players promoting false jobs. PC Matic was able to identify them and protected my computer! Bravo to PC Matic as I am a repeat subscriber!!!
7. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Thank you so much for the feedback! We are so glad to hear that PC Matic kept your computer secure. We truly appreciate your loyalty as a repeat subscriber and are happy to have you with us!
Antwort von PC Matic
Thanks for the 5-star review, Vito!
Customer support has cratered!
I have been a PC Matic customer for over 5 years. When I first started with them, they were an extremely customer oriented user friendly company with a good product. They do a lot of advertising about how they are US based and have good support etc., but some time over the last two years they outsourced their customer support to another company and frankly - it’s awful.
Now, when you have a problem, in order to talk to a person, you have to sign up for a separate “support subscription” that is $20+ per month!
It is very difficult to get any support without signing up for that support.
The program still works pretty well, but if there is an issue or problem, it becomes a huge hassle.
I notice that PC Matic no longer resides on any Top 10 Antivirus program lists - I suspect this is why. I am currently searching for a different Antivirus protection.
22. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Thank you for being a loyal PC Matic customer for over 5 years. We truly appreciate your long-term support.
It sounds like there might be some confusion with another service, as PC Matic does not offer or charge for a monthly support subscription. Our standard email support is completely free for every customer. We do offer an optional, upgraded phone support package, but it is billed at $100 per year (which breaks down to less than $9 a month), not a recurring monthly fee.
We would love the opportunity to look into the technical issue you've been experiencing and make things right. Please reach out to our support team directly at help@pcmatic.com with your account details.
PC matic works perfectly and is a great…
PC matic works perfectly and is a great value. We can cover our computers, PC and MAC, up to 5 systems on one subscription without slowing down our systems
1. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Thank you for the kind words, Kathleen! We are so happy to hear that you’re enjoying the multi-device coverage and that your systems are running smoothly. We appreciate your support!
I recommend PC Matic
I recommend PC Matic as I like that it is made in the USA. The price is reasonable, considering one subscription can be used on 5 different devices. I really like that I don't get bombarded over and over again to add more things to my account that I don't really want/need. Once in a while is acceptable, but not more than that. Customer Service has been A1 with quick replies to any questions or concerns.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Thank you for the 5-star review! We’re so glad you appreciate that we are made in the USA and that our 5-device coverage fits your needs.
It’s also great to hear that you’ve had an "A1" experience with our support team and enjoy our low-pressure approach to account updates. Thanks for choosing PC Matic!
PC Matic is my trusted guy in the…
PC Matic is my trusted guy in the background that protects my IMacs, stops annoying pop-up ads, and cleans and protects my computers! I started with PCMatic over 25 years ago through many platforms, and I've had NO issues. They are the best!
30. April 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
It’s incredible to hear that you’ve been with us for over 25 years; that is some serious loyalty! Thanks for being such a long-standing member of the PC Matic family. Here’s to many more years of protection!
I find PC Matic to be reliable
I find PC Matic to be reliable, easy to use, and reasonably priced. It's far more than just anti-virus software.
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Hi Jim,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that you find PC Matic reliable, easy to use, and a great value. Your support means a lot to our team!
Internet protection 🙏
Internet protection 🙏
I love ❤️ PC MATIC
28. April 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Thank you so much for the 5-star review! We are thrilled to hear that you’re loving the internet protection we provide. Knowing our customers feel safe and satisfied is exactly why we do what we do.
Been using PC Matic for well over 10…
Been using PC Matic for well over 10 years and it delivers every time! Always recommend it to my customers.
26. April 2026
Bewertung ohne vorherige Einladung
Antwort von PC Matic
Thank you for the 5-star review, Gypsy! We are thrilled to hear that PC Matic has been delivering for you for over a decade. We truly appreciate the recommendations to your customers and look forward to protecting them for many more years to come.
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