Our therapist was very good at getting the information about the problem. He was totally neutral and allowed both of us to state our problem and what we hoped to accomplish. I got the feeling that he... Mehr ansehen
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Das sagen Bewerter
I immediately felt comfortable opening up to my therapist. It was our 1st meeting and she did not make me feel weird about anything I was telling her there was no judgement. She also was on time and d... Mehr ansehen
Unternehmen hat geantwortet
We were not happy with our therapist, Scott. Besides cutting our extremely expensive session short, he showed an unusual interest in my and my husband's sex life. We both thought this was strange, so... Mehr ansehen
Unternehmen hat geantwortet
I got a good impression when I visited for the first time. The building seemed old on the inside, but with a lot of character. The front desk staff was very friendly. My therapist was easy going, a... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Palmetto Counseling has been proudly serving the communities of Rock Hill, Fort Mill SC, and surrounding Charlotte area since 2008. As a growing and expanding mental health practice committed to holistic and integrated behavioral healthcare, our clinicians have decades of combined experience working with a broad spectrum of patients, including children, adolescents, adults, couples, and families.
Our Promise To Clients
Vom Unternehmen geschrieben
- We Are Committed to Providing Quality Care
- Palmetto Counseling is an established outpatient behavioral healthcare clinic with two locations — Rock Hill, SC, and Fort Mill, SC, both less than 30 miles from downtown Charlotte, NC. Opening in 2008, we are one of the largest mental health practices committed to offering the highest quality, accessible care, catered to all individuals across our widespread community. We are proud to be an independent, locally owned, therapist-owned practice.
Kontaktinformationen
1721 Ebenezer Road, 225, 29732, Rock Hill, SC, Vereinigte Staaten
- 8033299639
4.6
Hervorragend
38 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
Very understanding and helpful with…
Very understanding and helpful with counseling me after my car accident
21. Mai 2026
Our therapist was very good at getting…
Our therapist was very good at getting the information about the problem. He was totally neutral and allowed both of us to state our problem and what we hoped to accomplish. I got the feeling that he was very intuitive and understanding. It was a good session and I felt more positive when we left.
14. Mai 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC.
Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639.
Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
New client - 5/7/2026
I had a wonderful experience. My therapist was very attentive and listened to me. I felt very comfortable opening up and talking to her.
Thanks!
6. Mai 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC.
Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639.
Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
Elizabeth is wonderful
Elizabeth is wonderful. Caring, professional and friendly. Thank you
24. April 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC.
Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639.
Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC.
Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639.
Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
I’m new to this type of mental health…
I’m new to this type of mental health treatment and was made to feel welcome. Scott was easy to talk with
13. April 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC.
Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639.
Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
Perfect for young LGBTQ+
My 12 year old loves Harper and I am glad I took the time to find her. We will continue coming in to see her and I look forward to my child feeling better about themselves and finding a place in this world.
6. April 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC.
Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639.
Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
Everyone was so helpful and kind
16. März 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC.
Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639.
Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
The staff is very kind and welcoming
The staff is very kind and welcoming. I would highly recommend this facility.
17. März 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC.
Thank you so much for your kind words and for taking the time to share your experience. We’re glad to hear that you felt welcomed by our front desk team and comfortable during your visit.
Creating a supportive, compassionate environment where people feel heard and cared for is very important to us, so your feedback means a great deal. We appreciate you noticing the character of our space as well — we aim to make it both comfortable and calming for those who walk through our doors.
Thank you again for your thoughtful review. We wish you all the best on your journey and appreciate the opportunity to be part of it.
I'll be going back...
I got a good impression when I visited for the first time. The building seemed old on the inside, but with a lot of character. The front desk staff was very friendly. My therapist was easy going, attentive, and asked a lot of good questions. She was patient. And her office was well equipped, including tissue for the tears. Seems like a really good practice. I'll be going back.
13. März 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC.
Thank you so much for your kind words and for taking the time to share your experience. We’re glad to hear that you felt welcomed by our front desk team and comfortable during your visit.
Creating a supportive, compassionate environment where people feel heard and cared for is very important to us, so your feedback means a great deal. We appreciate you noticing the character of our space as well — we aim to make it both comfortable and calming for those who walk through our doors.
Thank you again for your thoughtful review. We wish you all the best on your journey and appreciate the opportunity to be part of it.
Positive
Booking was fast. We were able to learn more about each therapist and pick our own. Both of the therapist that saw my twins were amazing. Each fit the child’s personality. I feel we finally found a good place to help them and I’m hopeful for the future. Samantha was so bubbly and kind. And Martina was a very good listener and seemed to be very supportive.
25. Februar 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC.
Thank you so much for your wonderful review. We’re delighted to hear that your experience was a positive one and that our team helped you feel comfortable and supported.
Our goal is to create a welcoming space where people feel respected, understood, and cared for, and your feedback is deeply appreciated.
Thank you again for taking the time to share your experience. Your kind words mean a great deal to our entire team.
We were not happy with our therapist
We were not happy with our therapist, Scott. Besides cutting our extremely expensive session short, he showed an unusual interest in my and my husband's sex life. We both thought this was strange, so I asked a therapist friend whether or not the number and depth of his questions were protocol and she assured me they were not. We will not be returning.
16. Februar 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for sharing your feedback. We are sorry to hear that your experience did not meet your expectations. Due to HIPAA privacy laws, we cannot confirm or deny whether the reviewer is or has been a client of Palmetto Counseling, LLC.
In relationship therapy, clinicians may explore a variety of topics — including intimacy and sexual concerns — when clinically relevant to the goals of treatment. These conversations are always intended to be handled with professionalism, sensitivity, and clear therapeutic purpose.
That said, feeling uncomfortable in session is important feedback, and we take concerns about boundaries and session experience very seriously. Session length and structure should also be clearly communicated.
Because confidentiality prevents us from discussing specifics publicly, I invite you to contact me directly so I can better understand your concerns and address them appropriately. I regret that your experience did not meet expectations. I would welcome the opportunity to learn more and address your concerns directly.
Please feel free to reach out to me at (803) 329-9639 or rschlauch@pccrh.com. We value your feedback and remain dedicated to continuously improving the care we provide.
Sincerely,
Rich Schlauch, MSW, LISW-CP
President / CEO
Scott showed genuine concern and interest
Scott showed genuine concern and interest in working on my problems.
18. Februar 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC. Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639. Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
I was able to talk and not be judged
I was able to talk and not be judged. I could express my emotions freely
9. Februar 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC. Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639. Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
gotta start somewhere …
I’ve been waiting for some help and for someone to listen to me rant and vent.. you can’t help everyone else and not help yourself . life is all about chances and risk.
20. Januar 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC. Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639. Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
very good and professional.
20. Januar 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC. Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639. Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
Five star rating
From the greeting as I entered, to the ease of talking with my counselor, everything was top notch.
20. Januar 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC. Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639. Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
I am currently in a little bit of a…
I am currently in a little bit of a slump and needed to find someone to talk to. They were able to get me in the very next day. I reached out requesting an appointment online and received an email response very quickly. The whole process went very smoothly!
14. Januar 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC. Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639. Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
Scott Shepherd is a great listener and…
Scott Shepherd is a great listener and gives good insight
8. Januar 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC. Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639. Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
Second options
I have not been feeling well and was pleased that the option of a Telehealth visit was available! I prefer an in office visit but having a second option is great. Rich is a great counselor, easy to talk with and he listens!
13. Januar 2026
Antwort von Palmetto Counseling & Consulting Services, LLC - Palmetto Rock Hill
Thank you for taking time to leave us a positive review. Due to HIPAA Privacy Laws, we cannot confirm or deny that reviewer is a client of PCC. Our PCC family is fully committed to delivering exceptional services and client satisfaction. If you have any questions or concerns, we encourage you to contact our Practice Administrator at (803) 329-9639. Your review not only helps us grow but also helps others in the community find the support they need. Thank you again!
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