Pc Laboratory Bewertungen 

69
TrustScore 4.5 von 5

4.6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 2 von 5 Sternen

I'm a big fan of smaller businesses in a world of corporates. However the experience I had returning a CPU to this company was absolutely shambolic. Terrible communication, 5 emails unanswered, d... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic service from the start. Have to admit, I was skeptical at first until my delivery arrived. Joseph was great at communicating the tracking information and delivery dates. Package was on time... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Contacted PC Laboratory for some advice in purchasing a PC for my daughters for 3D modelling. Joseph dealt with me from start to finish and could not have been anymore informative,helpful an... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Overall we’ve found the experience with Pc Laboratory to be exemplary. We had a few issues with the ordered PC but the service & support have been excellent. We received follow up calls aft... Mehr ansehen

Unternehmensdetails

  1. Computer- und Zubehörgeschäft

Vom Unternehmen geschrieben

PC Laboratory provides top-tier, customizable Gaming Computers at unbeatable prices. Our brand-new Gaming PCs start at approximately £1000, making them an incredibly cost-effective choice. Despite the affordable price, they offer the same performance and capabilities as higher-priced alternatives. When you select a PC from PC Laboratory, you also gain access to our complimentary Unlimited Premium Support Line, making it a clear-cut decision for your personal or your child's computer needs. By utilizing existing PC components, we significantly reduce our carbon footprint by not contributing to the electronics manufacturing industry. We are committed to environmentally responsible practices, including eco-conscious delivery, minimal plastic packaging, and the use of recycled components.


Kontaktinformationen

4.6

Hervorragend

TrustScore 4.5 von 5

69 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4.6

Alle Bewertungen

(69)

1 Bewertung in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Great PC and service

Joseph sorted me out with an amazing custom pc for a great price , he is also always on hand to help and answer any questions I may have . Thank you !

19. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great customer service

Acquired the 1st Pc, but an issue developed causing me to take it back.
We then worked out a deal to have it replaced and upgraded and Jo was kind enough to lend me another Pc in the mean time whilst he ordered the specific parts for the new build.
He also gave me some freebies (1tb HDD and anti virus software!)

Jo was very helpful through the whole process.
Lending me a Pc, moving drives about from one to another, and even went the extra mile (miles, literally! ):) to bring me a replacement part to my house early in the morning before I went to work!
In my experience, I received excellent customer service and he said I could contact him if there's any assistance I needed.
If he continues to treat everyone like he treated me, he deserves to be successful in the future.
Rtx 3070
Ryzen 5700x
32gb ram
Asus B550m

10. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great experience

I have had a great experience using pc labatory
I had been in the market for a pc for some time but was unsure of what sort of pc to go for.
Joseph was very helpful in building a pc suited for me, that has worked brilliantly since i purchased it a couple months ago.
I did encounter an issue with the pc so I got back in contact with Joseph and he resolved the problem very promptly, he even offered to upgrade my pc whilst it was being fixed and since reciving the pc back it has performed amazingly.
Would highly recommend pc labatory to anyone looking to get a custom built pc for whatever specification you require!

3. Oktober 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I highly recommend

Had a very great experience with this company!
Joseph made a custom PC for me and recommended the best specs for what I need, he was very patient and gave me updates frequently about the PC. Also, he agreed to let me test it to make sure everything works great so he delivered it personally and told me to let him know if I have any issues in the future so he can help me.

The PC works amazing and it's even much better than I expected!

25. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Very happy customers

Overall we’ve found the experience with Pc Laboratory to be exemplary.

We had a few issues with the ordered PC but the service & support have been excellent.

We received follow up calls after receiving the PC to ensure we didn’t need any help with loading out software etc & to ensure there were no issues.

When we did have one issue that wasn’t quickly resolved over the phone we were immediately offered a refund or replacement; no quibbles.

With the level of service & support received it was an easy decision to go for a replacement. Everything has since run smoothly & we are happy customers

4. September 2023
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Literally a scam.

-They toom payment.
-They then sent an email within 15 minutes saying the PC was out of stock, and asked for my phone number so they could call me to discuss (I didn't give it to them.)
-Literally no other way to contact them except by their Email; received no responses to any I'd sent over the course of a couple of weeks.
-Eventually had my bank refund me fully.
-Have experienced a significant uptick in spam sent to my Email since this happened.

It looks like they've updated their website since then, but the fact that their "contact us" section is just a form to fill out, including asking for your Email and phone number, without offering no real means of contacting them is sketchy as f***.

---

Edit just to respond to their reply to my review:

I sent PLENTY of Emails and literally never received a response... the only two Emails I've received from you are:

"Hello, unfortunarely we've run out of those particular cases..." which was sent 15 minutes after I'd placed the order on a late evening.

"Back in Stock - Hurry! 10% OFF" which wassent to me a few days ago which prompted me to finally do a review recounting my awful experience.

I also invite any prospective customers to take a look at the Refund Policy on their website, where it says vebatim "Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]". This hasn't changed since I'd taken the screenshots as part of reporting this scam to my bank 6 months ago, but at least they've since fixed the their logo which used to say "PC Labrotory," so well done for that I guess.

Do not trust, search for a PC elsewhere.

1. Februar 2023
Bewertung ohne vorherige Einladung
Pc Laboratory-Logo

Antwort von Pc Laboratory

Dear LLU

Hello, we reached out regarding a specific case that was not available in our current inventory. We took the initiative to reach out to you via email, proposing alternative options. Regrettably, we did not receive a response from your end.

I sincerely apologize for any inconvenience this may have caused you. We value your patronage and trust that we can rectify this situation in the future. Please do not hesitate to contact us if you require further assistance or have any questions.

Thank you for your understanding.

Warm regards,

joseph

PC Laboratory

Bewertet mit 5 von 5 Sternen

Amazing custom PC!

Amazing custom PC!

I got one built for me and had it delivered to me. I later decided I wanted to upgrade it and they even offered to build the upgraded system and allow me to return the existing one and simply pay the difference.

Build time super quick! Amazing customer service. Joe was a true treasure throughout and answered all of my questions.

Recommend without hesitation!

30. Juni 2023
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Great service

I’ve been wanting to buy a PC for a very long time but was reluctant until I came across PC laboratory and the process was so smooth and he was very friendly and was very professional I’d recommend for any one trying to buy a pc with specific specs in mind to come here

9. September 2023
Bewertung ohne vorherige Einladung

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