So far so good, had Billy come out this morning to measure up for living room carpet. Very friendly and professional, no hard sell and didn’t feel rushed or pressured when choosing the colour. Would r... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Billy was such an excellent rep. Very respectful, he definitely knows his job. Very helpful and explained everything very clearly. This review is for the customer care from him. I will update my r... Mehr ansehen
I arranged a new agreement with payperweek.co.uk for a new mattress paid a deposit of £40 and then I was told I wouldn't received my item until another two payments of £10 was paid before they could s... Mehr ansehen
Unternehmen hat geantwortet
I’ve found them helpful, understanding and they actually listen to your situation as well. I started with carpets, then I went on to a double bed with memory foam mattress which is so comfortable and... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern. Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.
Kontaktinformationen
Moorhead House, S66 1AA, Rotherham, Vereinigtes Königreich
- 01709 732641
- info@payperweek.co.uk
- payperweek.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 80 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Monat
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Not enough laminate
Had my laminate delivered and didn’t look like enough so rang and was told there was then when fitter came he measured and there wasn’t enough contacted agent who said to continue having it laid and then contact office to get the rest ordered when rang them they said I cudnt have any more as pulled me over my credit limit so I had an in complete floor luckily I managed to source else where and borrow money to purchase it but this was not my fault that enough wasn’t ordered so feel an allowance should have been made

Antwort von Pay Per Week
Absolutely shocking quality of a sofa…
Absolutely shocking quality of a sofa thats suppose to be £1400. Nothing but issues and false promises. AVOID this company

Antwort von Pay Per Week
I had to change my sofa and they was…
I had to change my sofa and they was amazing
Faultless…
From the lovely Sue who made sure everything was fine down to the lads who delivered & built my bed. I don’t have any complaints at all. Very simple & straight forward, ordered, paid, was given a delivery date then they called to say there was a cancellation would I like my bed before date agreed, of course I said yes, delivery came on time & honestly couldn’t fault anything. I will be using them again.
Had a new bed delivered with care and …
Had a new bed delivered with care and the men put my bed together in no time at all excellent bed too
I've been a customer with PayPer Week…
I've been a customer with PayPer Week for over 2 years. Had no problems with my flooring other than them ordering way too much so you have to pay more but I made use of the excess so I really wasnt bothered and they dont seal the flooring for you thats down to you. Once I had paid it off I decided to get a new bed. I've had the bed about 11 months and it broke under my 2 year old disabled son!! I sent in all the pictures they asked for, even sent in more when they asked for them to be told its being rejected because it looks like I've damaged it, like "someone standing on it or misused it". I have absolutely not stood on it and I don't even sleep the side it broke. They also said on the phone it would most likely be rejected as it was too close to 12 month warranty date! 12 month warranty means 12 months you'll be warranted for it to not break not almost 12 months. Absolutely gutted, right before Christmas when I can not afford to replace because they're expecting me to keep paying for something I can not use. It's pretty clear now I've looked closer at the wood slats that it's very cheap wood and poorly placed screws. Please anyone looking to go through this company do your research and question everything immediately. If anything goes wrong I haven't found a single review anywhere where someone has said their issues have been resolved and they will absolutely find a way not to refund or replace! Just glad I was putting off ordering a sofa through them until after Christmas because reading through this it seems their sofas are worse than the beds!

Antwort von Pay Per Week
First time using pay per week and was a…
First time using pay per week and was a quick and easy process, the sales agent Louise who placed our order and sorted everything out was very helpful and polite
Excellent service which ive received…
Excellent service which ive received and the time the guys done fitting my bedroom carpet today im so very pleased and had alot off respect from them and the time and effort they out into i would recommend them to anyone thanks so much gary
Great
Our agent, Louise, was lovely. She really helped us to make a decision and was so professional. Couldn’t recommend the company enough!
⭐️⭐️⭐️ 3 Stars
The vinyl fitting was alright and I’m hopeful it’ll prove to be good quality flooring. However, they ordered far too much which meant I was charged more than necessary. Communication hasn’t been great they ignored my initial messages after the first payment and were slow to respond overall. That said aside from those issues they’re okay at the moment.

Antwort von Pay Per Week
Very good bloke was so polite was so…
Very good bloke was so polite was so chatty
Louise is always polite and helpful
Louise is always polite and helpful

Antwort von Pay Per Week
Louise
We had Louise visit us today and she is absolutely lovely. Very helpful in helping us choose a sofa and very patient while choosing. Great customer service.

Antwort von Pay Per Week
David was really professional and…
David was really professional and thorough in his explanation. Both myself and my husband were really happy with his service. Great guy.

Antwort von Pay Per Week
Avoid like the plague.......
Bought a sofa and yes it arrived in perfect condition and In less than one week it developed a defect.
Was asked for pictures and as they can see we have a dog blamed him for the stitching coming open.
If the dog had done it there would be teeth marks and more damage than undone stitching.
DO NOT USE THIS COMPANY I URGE YOU GO ELSEWHERE.
They do not care its 8pm and im receiving text messages from the women thay sold it on my personal number.
Ever the professionals.

Antwort von Pay Per Week
Very polite
Very polite, really good at explaining things to me

Antwort von Pay Per Week
Scammers…
I picked a carpet for my living room which was quite a thick carpet, it’s costing £730 in total. I had the carpet fit and it is paper thin to the point you can feel things underneath the carpet. After emailing and messaging Iv waited home today for someone to come out and take photos and nobody has been! This company is a scam! I’m paying £730 for a carpet that is paper thin! I would’ve never bought this if I knew it was going to be thinner than my original carpet I had down. Do not use this company. They’ve also told me they will not be taking this carpet up and I still owe the money.

Antwort von Pay Per Week
Excellent service friendly and clear on…
Excellent service friendly and clear on payments highly recommended 👍

Antwort von Pay Per Week
Brilliant service
Brilliant service! Ordered a new table, delivery was quick and on time. Friendly and helpful sales rep would definitely recommend.
Great company
Great company! Jon is so helpful! Hes honestly gone way above and beyond.
Thank you
Leon
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