So far so good, had Billy come out this morning to measure up for living room carpet. Very friendly and professional, no hard sell and didn’t feel rushed or pressured when choosing the colour. Would r... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Billy was such an excellent rep. Very respectful, he definitely knows his job. Very helpful and explained everything very clearly. This review is for the customer care from him. I will update my r... Mehr ansehen
I arranged a new agreement with payperweek.co.uk for a new mattress paid a deposit of £40 and then I was told I wouldn't received my item until another two payments of £10 was paid before they could s... Mehr ansehen
Unternehmen hat geantwortet
I’ve found them helpful, understanding and they actually listen to your situation as well. I started with carpets, then I went on to a double bed with memory foam mattress which is so comfortable and... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Pay Per Week is open for business with home appointments, deliveries and fitting services available. Our agents follow government guidelines carefully and will social distance when visiting your home. You can read our guidelines here about safe home deliveries. Your health and safety is our main concern. Alternatively, email info@payperweek.co.uk. We aim to reply to all enquiries within 48 hours.
Kontaktinformationen
Moorhead House, S66 1AA, Rotherham, Vereinigtes Königreich
- 01709 732641
- info@payperweek.co.uk
- payperweek.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 80 % seiner negativen Bewertungen beantwortet
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More interested in getting a sale than…
More interested in getting a sale than actually talking you through the actual t&Cs. Placed an order Friday 20th June, however over the weekend I managed to sort the carpets out I needed. I called Monday 23rd June to cancel the order, the advisor on the phone was so unbelievably rude to me, stating I cannot get my money back as a months payment was taken on the 23rd due to a £40 non refundable deposit. Now this is where they get you, salesman said there is no deposit etc so they are now refusing to refund my first month payment. Very misleading company to say the least. They state it is in their t&Cs, however this should be stated more clearly as I would have never placed the order knowing I can't cancel within a few days without it costing me. Really really bad experience. Please avoid at all costs.

Antwort von Pay Per Week
Was not impressed with the delivery of…
Was not impressed with the delivery of my BBQ, it was supposed to be put together by the delivery men, yes it was raining but they could of put it up in my kitchen. When I came to put it up myself it was damaged, I have waited three weeks to get this sorted out.

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Excellent drivers were great and love…
Excellent drivers were great and love the sofa

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I have used this company twice now and…
I have used this company twice now and they are very reasonable great quality flooring and friendly staff I would recommend highly

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Very quick and easy process
Very quick and easy process. Affordable repayments too and very happy with what we have purchased.
Would recommend for sure.

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Great service from start to finish rep…
Great service from start to finish rep Mike Was amazing throughout highly recommended

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Bought a bed from this place
Bought a bed from this place. Mike, the rep was the one who helped me with everything. From start to finish. Top guy. Would defo recommend.

Antwort von Pay Per Week
My sales agent was lovely very friendly…
My sales agent was lovely very friendly and polite, she was very understanding. I love the fact that she didnt take an advantage of how desperate iam for a new bed but didn't have the deposit she easnt push me to pay it or try n get the money to pay the deposit I told her I could it next week she said ok we can sort something out will 💯 use this company again.

Antwort von Pay Per Week
Mike Hoy was my sales rep
Me and my wife booked an appointment and a sales guy called Mike Hoy contacted me to arrange an appointment, when he visited our home he made us feel very comfortable and he seemed very knowledgeable, we would definitely recommend him and pay per week.

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Mike was very helpful this is the…
Mike was very helpful this is the second time I've had Mike come and do measurements he's always well manner and great chat
Got my carpet done in January and still looks amazing just placed my second order for my living room and sons bedroom I can't wait to see the end results

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Awful customer service
Honestly I wish I’d listened and read the reviews more. Shocking customer service the lady on the phone needs training she’s disgusting to say the least. Waited for a sofa, oh it came but the drivers swearing and luckily I have caught it on ring door bell. They said it didn’t fit but if you listen to the man he said he is not f***ing around and did not try. Took photos to send to themselves, I receive a text saying sofa been delivered … erm no it hasn’t, NOONE from here called me to explain anything so I have had to chase numerous time, advised I want to cancel and that I’d be charged for that I don’t think so I have no goods, wasting money on chasing. Luckily my bank listened to me and refunded my £300 I am not being scammed. Avoid avoid avoid
Update - Rebecca if you are the rude lady who constantly answers the phones then no I won’t be dealing with you at all. The customer service is shocking. & like I said on Facebook the video is on TikTok I am not longer wasting my time

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Had my stairs and landing done well…
Had my stairs and landing done well happy with it and the fitters was so friendly

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So far so good nice customer services
So far so good nice customer services. Lovely ppl who came to install my bed.
Only downside was time 6 am to come and fit my bed and install it. I would say that time is a bit excessive and complaints from neighbours due to screwing and installing a bed at 6 am. Other than that it has all been ok so far

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Couldnt be more pleased
Couldnt be more pleased, take an amount that suited my budget, so glad i chose this company.

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Couldn’t be more happier with the…
Couldn’t be more happier with the service my sales rep was Justin 100% customer service skills ,Justin spent a lot time helping me (I bet he hated me at the end hehe) would highly recommend pay per week thanks Justin

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Mike that came out was brilliant…
Mike that came out was brilliant explained everything funny with it very helpful not pushing for a sale 100%

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Amazing company the salesman John went…
Amazing company the salesman John went above and beyond with everything from start to finish always there if you need him, amazing floor well worth the price good quality +++++

Antwort von Pay Per Week
From making an order on a bed it was…
From making an order on a bed it was delivered 2 weeks later the gentlemen who delivered and put it together were wonderful respectful polite and did a wonderful job, I have used this company for all carpets in my house also will always use them.

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Quite knowledgeable about products
Quite knowledgeable about products, friendly helpful staff. Bought mattress then bought laminate flooring for downstairs. Looks amazing. Will defo purchase other products.

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I had 2 bedroom carpets fitted
I had 2 bedroom carpets fitted .
1 of them was fine but second one was off a end role , and had a line through it so it looks like it’s been pieced . I rung up to complain but all there reply was it will disappear over time . But it’s been a couple of months now and it’s still visible . I would not use this company again .

Antwort von Pay Per Week
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