Takes soooo long to redeem an item. So much hassle. They prefer handwritten authorization rather than typewritten ones. Find another place to pawn your items
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Good Day ! Okay naman yung service sila kaso dapat kaliwaan hindi kukunin muna yung items tska palang papasok Yung pera .. tska Sobrang bait po talaga ni SIR NASH or MASH Im not sure sa name nya but... Mehr ansehen
Unternehmen hat geantwortet
medyo mahirap na magtransact ngaun compared dati. before kasi magsend ng pic ng item, right there and then makikita kung pede ung items mo or not. ung process ngaun mahirap kasi tic options na lang na... Mehr ansehen
Overall good experience. Only 2 items of concern. 1. Maybe put a warning sign at the entrance regarding the strobe/flashing light. This is to forewarn clients who may have medical conditions that... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
PawnHero.ph is an online pawnshop where anyone can submit a pawn request anytime, anywhere. Unlike brick-and-mortar pawnshops, PawnHero offers lower interest rates — up to half of what traditional pawnshops in the Philippines offer! It also guarantees zero service charge and no hidden costs or penalty fees for late payment or loan renewals. PawnHero Philippines is the first online pawnshop in Southeast Asia. It launched first in the Philippines to offer lower interest rates in the country and a higher appraisal for a wider variety of items than currently accepted by traditional pawnshops; such as musical instruments, jewelry, gadgets, luxury goods and more.
Kontaktinformationen
7th Floor, W Global Center, 30th Street corner 9th Avenue, Bonifacio Global City, Taguig City, Vereinigte Staaten
- 09176834376
- customer@pawnhero.ph
- pawnhero.ph
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
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Das haben sich andere Leute angesehen
Kept me in a small room for an hour and…
Kept me in a small room for an hour and a half only to give a shitty valuation for 7% interest minimum. Waste of time.
Takes soooo long to redeem an item
Takes soooo long to redeem an item. So much hassle. They prefer handwritten authorization rather than typewritten ones. Find another place to pawn your items
Great
Great! Maybe try to increase the Loan for the Samsung Galaxy Tab S10+ FE it was last year released but only 10k for second hand.
Super walang kwenta dyan and waste of…
Super walang kwenta dyan and waste of time lang! Don’t dare to try kasi ang baba din nila sobra mag appraise at yung appraiser nila is not really knowledgeable. Sabihin ba naman na fake items daw yung ibang dala ko. So ibig sabihin ba fake ang binebenta sa mismong LV or gucci store? Kita naman sobrang daming bad reviews. Dapat kumuha sila ng magaling mag appraise…. Nasa high end area kayo dapat magaling ang appraiser na kinukuha nyo. Yun lang talaga ang di ko matanggap yung sabihin fake daw, wow ha! Seryoso kayo? Papakahirap pa magpunta sa inyo para sa fake??! Ano yun magbabakasakali kung lulusot ganun? Magpalit na kayo ng appraiser nyo and be fair kung gusto nyo pang tumagal ang business nyo..
Everything was good and organized
Everything was good and organized. They just need to work on efficiency.
Just a walk in not a regular client but…
Just a walk in not a regular client but the service and treatment was AAA. You get top peso for your things. I would definetly recommend pawnhero for your financial needs moneywise. All in all you can surely rely on them. Cheers and kudos to pawnhero
Terms and Conditions lack clause about…
Terms and Conditions lack clause about returning your item after you have paid for your loan. I have already paid my loan for 6 days and they still have not returned my item. They are not even responding to numerous emails sent to them, like they are ignoring you and they don't care whether you get your item back or not. This has not been the case before, but their service now has really declined.
Fast and smooth
Excellent Customer Service
We were assisted with a smile, everyone was courteous- from the reception (kuya) up to processing. We had a delightful experience expecially with the spin to win.
I have been a loyal client
I have been a loyal client, and this is not thr first time I pawned my items with Pawnhero. The problem is, whenever I go to your office for a walk-in transaction, it always took ONE TO TWO HOURS before everything’s taken cared off. Very time consuming. The reason I always go for a walk-in transaction is to get it done more smoothly than online, yet it’s even WORSE!
slow service
slow service
it’s like they are doing it in purpose
it should not take too long
Poor service
Apologies, but the service was extremely slow and the staff seemed inattentive. I hope this can be improved moving forward.
So far so good smooth transaction.
Fast Approved
In the first place, the Staff are so kind, polite and humble. They are actively serving their clients promptly. Good Job Pawnhero. Thank you so much for fast approving my pawn.
Not consistent with the appraisal rate!
NO RESPECT TO YOUR CLIENTS! WORST!
Your appraisal values are already low, and your interest rates are incredibly high. Yet, your final approver lacks both experience and intelligence. YOU DESERVE TO BE SHUT DOWN!
I visited your office yesterday at 6 PM, and your staff informed me that my bag couldn't be accepted due to authenticity concerns. It's ironic, as the final approver seems unable to distinguish between authentic and original items. First, the final approver according to the guy who assisted me, said, it has "MADE IN CHINA" so it's fake, it should be made in Italy. Let me tell you this,The "Made in China" label alone does not necessarily indicate a fake product. Many luxury brands have manufacturing facilities in various countries, including China, and produce high-quality, authentic items there. THAT BAG which is the luxury fashion brand, has its roots in SWITZERLAND and NOT ITALY! What's even more AMUSING is that this bag was recently redeemed from your office. When I mentioned this, then I heard the guy who initially assisted me, shouted and said, "OH LAGOT KA, GALING NA PALA ITO DITO!" and LAUGHED! that's just right after he went out from the cubicle/small room when I told him that this was accepted here recently, and I still have the ticket from your company! Then he went back and told me that it can't be accepted anymore due to the model (REALLY????), which is a nonsensical reason. Your appraiser seems both poor and misguided. Additionally, your customer service is lacking; despite multiple inquiries since Friday, emails, chats, and promised calls, there has been no response.
Smooth and easy transaction
WORST PAWNSHOP EVER
So disappointed!!! Provided estimate is far from the actual value that the guy I talked to advised!!! No notification that the item can not be renewed. not recommended.
The guy who assisted me even doesn’t have any idea at all on what he is doing??!!

Antwort von PawnHero & Marketplace
Great Experience & Highly Recommended
The total experience and processing of the service is really great, friendly, reliable, and highly recommended.
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