Pass Expert Bewertungen 

227
TrustScore 4.5 von 5

4.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Despite initial change of dates and rescheduling Abid did his best to keep me updated through phone calls and text messages. He was always quick to answer my emails pertains to my test date and res... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Recently booked a 5 day intensive course after my daughter failed her first test and was being expected to wait over a year for another one due to Covid chaos. Abid is brilliant. He makes sure he k... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Can't thank Abid enough for his help getting my daughter a driving test months earlier than we thought was possible. I was sceptical at first but after reading the great reviews I decided to give Pas... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Absolute nightmare was ment to be doing a crash course yesterday????uncontactable have left message after message on his phone. No one ever gets back to u just to top it off my theory runs out in Sept... Mehr ansehen

Unternehmensdetails

  1. Business School

Informationen, die aus verschiedenen externen Quellen stammen

Book you test in days, not months! Pass Expert courses are proven to have you ready for your test 30% sooner then the DVSA average! by using our unique 'perfect instructor match' service we will help you pass in style! Book Today!


Kontaktinformationen

4.5

Hervorragend

TrustScore 4.5 von 5

227 Bewertungen

5 Sterne
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1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

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4.5

Alle Bewertungen

(227)

14 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Excellent Service

My experience with Pass Expert has been truly amazing, I would highly recommend. Abid goes above and beyond to ensure his clients are 100% happy.

10. April 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Hassle free Driving test Pass!

Took the hassle out of finding a test and sorted an experienced instructor to help get our lad a decent pass. Took time to understand our needs and agree the right package. Communication was good, kept us informed every step of the way.

28. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Amazing. Deserves 10 stars.

My experience with Pass Expert has been absolutely incredible from the start to finish. I called Abid when I had absolutely no clue on how to get driving. He assured that I was being looked after and explained everything to me step by step. First off he found me an instructor that suited my personal likes. He made sure that my instructor was suitable for me and even gave me the chance to change if I wanted to. Abid has extremely high standards in terms of driving instructors. He promised me the best and definitely did not fail to deliver. He then made sure he booked my theory promptly and kept me in the loop with dates and procedures to ensure I fully understood the process. Abid checked in before and after my theory to wish me luck and congratulate me. Abid even gave me revision guides to help me pass my theory. After that he then started the process of booking the practical test. Although the gap for finding test dates was small at the time, Abid made it his mission to find me a perfect test suited to my diary. He constantly kept me in the loop with how and what he was doing to book my test. I can hand on heart say that Abid has exceeded my expectations. With quick replies, brilliant customer service and amazing results. He has taken away all the stress that normally comes with learning to drive. if you want to pass your test then you can assure to leave all trust in the hands of Abid, with his amazing years of experience and knowledge you can rest assured that he will always do what’s best for you no matter what. Amazing man, amazing experience, Quick results. I recommend anyone to pass expert that wants to start driving as this experience has been better then I ever imagined.

27. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pass expert focus on your driving…

Pass expert focus on your driving need...so be honest and express what you need clearly. People are different and prefer different teaching approaches. I needed someone who is knowledgeable, believe in the student despite mistakes sometimes and who will be frank with me. Pass expert help with this instructor. I passed first time after 12hours lessons. Got my test when I needed. My instructor told me I got a chance even when I was making serious fault on the last lessons which afterward will be my test. So you see is not about passing mock test 3 times but just believing that you got a chance and you should make it count. Demonstrate your skills carefully and you will pass

12. März 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Thank you so so so so SOOOOOO MUCH for…

Thank you so so so so SOOOOOO MUCH for Pass expert for looking and doing a booking no one else could your AMAZING!!! 🫶 🙏 they surpassed my expectations. I gave them my deadline (because I’m moving out the country) and they found it in my ideal location in farnborough! I’m incredibly grateful so so grateful thank you!!!

19. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent service for a fast track test booking

Abid works diligently to understand the requirements and works around them to provide a superb service from booking the test to arranging the instructor, all the while keeping me informed every step of the way on the progress being made. Will definitely endorse his services to anyone looking for fast track driving tests.

4. Februar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent Customer Service!

Abid, you offer an extremely helpful and supportive service with a clear understanding of your customers needs. I was contacted with every update and given lenience with my financial situation. The flexibility allowed me to fit lessons in with my busy schedule and the instructor i was assigned has a clear passion for his job. i was unable to finish my course due to personal situations but Abid has allowed me to pause and i will be continuing to use his services in the near future.

25. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Pass expert

Abid, I can’t thank you enough for all you done!! From start to finish communication was great, very informative and managed my expectations!! I can honestly recommend this company you won’t be disappointed!! Thank you so so much!

31. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Lack of professionalism avoid

I contacted pass expert following wanting to drive quickly and “pass fast”. Please avoid. I was “matched” based on “personality” with a driving instructor. The first couple or block lessons were okay with no issues. However, on completing my first few block hours, my driving instructor which was provided by pass expert was racist, sexist, made us nearly crash into a car by putting down the acceleration whilst waiting at a junction with oncoming traffic and provided such an unpleasant, uncomfortable learning environment which subsequently impacted on my learning due to anxiety. I contacted pass expert to request a new instructor which I thought considerably fair through what I had experienced. At first he attempted to “resolve” the issue by advising he would speak with the instructor and requested essentially I give him another chance and it may be due to a “indifference” in personality? I advised I had him on voice recording being racist and nearly crashing during this lesson when it was agreed an alternative instructor would be sourced. For weeks I was given false hope on dates they would have an update, to which I am still waiting for. They still have not found another instructor. I have messaged regarding their lack of professionalism and their duty to provide a service in which I paid though they have read and not responded to me. If your wanting a pass fast course avoid.

29. Januar 2025
Bewertung ohne vorherige Einladung
Pass Expert-Logo

Antwort von Pass Expert

Dear Faith,
Thank you for taking the time to read this follow-up to your recent experience with Pass Expert. As the director of this company, I personally wanted to reach out and express my sincere regret regarding the unacceptable conduct of the driving instructor assigned to your course.
At Pass Expert, we pride ourselves on upholding the highest standards of professionalism and delivering exceptional tuition. We implement rigorous measures to ensure our instructors are not only fully qualified and local to our students but also committed to providing a positive and effective learning environment. It is therefore with deep disappointment that we learned of the instructor's uncharacteristic behaviour, and I want to assure you that it is not representative of the values and expectations we hold for our team.
Please accept our unreserved apologies for the distress and inconvenience this situation has caused you. We understand that nothing can excuse the instructor's actions, and we have taken immediate steps internally to address this isolated incident to prevent any recurrence.
As you are aware, we have already processed a partial refund and provided compensation in recognition of the negative impact this experience had on you. Our intention was to not only rectify the financial aspect but also to acknowledge the frustration and disappointment you understandably feel.
We always strive to work diligently on every course and are committed to resolving any issues that may arise swiftly and effectively. In this instance, we fell short of our own standards, and for that, I am truly sorry.
I personally invested time and effort in ensuring your complaint was addressed thoroughly and that you received a fair resolution. It is my sincere hope that you can appreciate the steps we have taken to acknowledge our failure in this instance and to make things right.
We fully respect your disappointment and the validity of your initial feedback. However, I would be incredibly grateful if you might consider the effort that has gone into resolving this situation from my end. Each and every 1-star review unfortunately has a significant and lasting negative impact on our company's image and the livelihoods of the many dedicated professionals who work hard to provide excellent service.
While we understand that your initial experience was far from satisfactory, we hope that our prompt action in rectifying the situation and the sincerity of this message might prompt you to reconsider your review. Your feedback is invaluable to us, and we are committed to learning from this and ensuring it does not happen again.
Thank you for your time and consideration.
Sincerely,
Abid
Director, Pass Expert

Bewertet mit 5 von 5 Sternen

Unbelievably helpful and accommodating

This Company have been unbelievably helpful and accommodating after being put in an unfortunate position with another company. I was looking for an intensive driving course with such short notice and Abid did everything in his power to make that happen for me, not only this, but also speaking thoroughly through plans so I completely understand the course and making sure I feel comfortable with every step. Couldn’t reccomend them enough.

21. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Honest review as another driving instructor

As a fellow driving instructor, I can’t recommend Pass Expert enough. Abid, is incredibly friendly, helpful, and professional. From the start, Pass Expert has been a fantastic support system for me, connecting me with students and offering invaluable advice that has helped me grow my business and improve my teaching.

If you’re a student looking for quality instruction or an instructor seeking guidance and opportunities, I highly recommend reaching out to Pass Expert. Abid’s dedication to both students and instructors truly sets him apart. Thank you, Pass Expert, for all the support!

11. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Highly recommend

Highly recommend!
Abid has been great and I can't fault him at all. He put me in touch with an excellent driving instructor, has kept me updated all the way, has always been very responsive and is clearly committed to ensure you are happy throughout the whole process. Without him, I definitely would not have been able to get a test date as quick as he managed to.

2. Oktober 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Professional Team

Very professional and knowledgeable team, super friendly and efficient in getting my test date.

11. Juli 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I’d give this service 100 stars if I…

I’d give this service 100 stars if I could Abid is excellent with his customer services made me feel so welcome every step of the way I got that vibe from him as soon as I got on the phone that he was a Genuine guy and really wanting to help me pass my test. As I was 38 and had lessons 10 years ago, done a bit of driving here and there but I’d always drove a motorbike. I’ve kept putting it off and putting it off and lacked a bit of confidence in thinking Will I ever pass my test? Though after speaking with Avid He gave me the confidence boost I needed and after coming off that first phone call with him I thought this is the time and this is the right service provider. I can do this. So I went away thought about it and booked with Pass Expert - Making Driving Easy and as It says in the title It did make driving easy for me and every step of the way Abid was there asking me how my lessons went. If I needed anything he’d send it to Me. I feel this service is few and far between these days a gas its own personal touch. Also Abid Gave me an instructor Marius that was really compatible with me. We got on so well and in the short space of a month and a bit I passed my test and I’m so happy that I Chose this company and Would recommend them to anyone 10/10 I can’t fault it One bit Thank you again to give him my independence of driving on the road. It made me so happy and give me the confidence boost I needed now I don’t have to drive in the wet And cold on my motorbike , I can have the heating on and keep warm and dry thank you again kind regards , Lawrence

16. April 2024
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I would give 10 🌟 if this would be…

I would give 10 🌟 if this would be possible. Brilliant service from start to finish.
Abid have been really helpful, great costumer service, patience, i really can't find a fault on what he is doing.He have helped my wife to get her driving licence in a bit over a month finding the right driving instructor Tony (a really great instructor)and being in contact with us and instructor all the time.
On top of that we received a cookie 🍪 with a congratulations message from the school after passing the test.
Many Many thanks.

14. März 2024
Bewertung ohne vorherige Einladung

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