Parking.com - K2 Garage Bewertungen 24

TrustScore 3 von 5

3.1

365 North Halsted Street, 60661 Chicago, IL, US


Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I'd give this parking garage -10 stars if I could. First, the parking spots are so small, you could barely get a Big Wheel in the space. If you have a full size car, SUV or a pick up truck, don't... Mehr ansehen

Bewertet mit 4 von 5 Sternen

Everything way good except using web from phone was not possible and very frustrating

Bewertet mit 3 von 5 Sternen

Good offers for parking. However, it’s not easy to view parking sites as the searches may bring up wrong locations or it does not recognize well-known places, restaurants, stores, etc. Also, it does n... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My issue was with the actual garage. Parking.com customer service contacted the garage on my behalf to speak to the garage's manager to be able to let me out of the garage when I was stuck with an exp... Mehr ansehen


Unternehmensdetails

  1. Parkservice
  2. Parkhaus
  3. Parkplatz

Informationen, die aus verschiedenen externen Quellen stammen

Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!


Kontaktinformationen

  • 365 North Halsted Street, 60661, Chicago, IL, Vereinigte Staaten

  • (312)867-7140

3.1

Akzeptabel

TrustScore 3 von 5

24 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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Bewertet mit 1 von 5 Sternen

Don't Bother with This Lot

I'd give this parking garage -10 stars if I could. First, the parking spots are so small, you could barely get a Big Wheel in the space. If you have a full size car, SUV or a pick up truck, don't bother. You'll never get into a space. If you drive a smaller car, you better weigh under 140 to get out of your car once you park and expect door dings as you can really only fit a small child in-between the cars once you do park.

This is an unmanned parking garage. They don't tell you, you have to go all the way to the front of the apartment building to re-enter the garage. You must have your ticket. If you don't, you can't get back in unless you go back on the side of the building, get another ticket from the machine and go back to you car and get your original ticket. This is a no bueno for me. I will say, I called the phone number on the machine on a Saturday and the operator was nice and advised me to go to the front of the building to get out. First time parking here and there's directions on how to re-enter the building.

28. September 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Faulty Codes/Equipment

My code would not scan at either entrance. No one was picking up the emergency phone lines for SP+ parking. I spent over 15 minutes trapped in their garage, was yelled at by the attendant on the phone, and made to wait longer. I finally got to leave and have not used Parking.com since.

31. Januar 2024
Bewertet mit 5 von 5 Sternen

Price

Price, location and security were exceptional. Would help to give information on how to retrieve your vehicle. Just a suggestion on the app to enter the lobby and use the elevator.

4. Januar 2024
Parking.com - K2 Garage-Logo

Antwort von Parking.com - K2 Garage

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Bewertet mit 3 von 5 Sternen

Website Needs Work, Good Offers for Parking

Good offers for parking. However, it’s not easy to view parking sites as the searches may bring up wrong locations or it does not recognize well-known places, restaurants, stores, etc. Also, it does not have the ability to modify reservations, like extending or changing time periods.

10. November 2023
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Antwort von Parking.com - K2 Garage

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Bewertet mit 5 von 5 Sternen

It was a quick and easy access

It was a quick and easy access, and convenient location.

10. Oktober 2023
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Antwort von Parking.com - K2 Garage

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Bewertet mit 5 von 5 Sternen

My issue was with the actual garage

My issue was with the actual garage. Parking.com customer service contacted the garage on my behalf to speak to the garage's manager to be able to let me out of the garage when I was stuck with an expired, paid ticket.

26. September 2023
Bewertet mit 1 von 5 Sternen

Scammed

I paid for my parking spot at K2 apartment complex and my barcode didn’t work. I was forced to buy another ticket on top of my price i paid.

5. August 2023
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Antwort von Parking.com - K2 Garage

Thank you for your review. We appreciate your feedback and have shared it with the local management team to review.

Thank you,
Parking.com

Bewertet mit 1 von 5 Sternen

1 star is generous

1 star is generous. I tried it once, the scanner wouldn't take the pass saying it was invalid. I emailed customer service asking to be refunded and never heard back. Least favorite parking app.

10. Februar 2022
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Antwort von Parking.com - K2 Garage

Thank you for your review. We have brought this to the attention of the local management team.

Bewertet mit 1 von 5 Sternen

Prepaid on app but still had to pay when leaving the lot

I prepaid on the app for parking ($12). When I got to the lot, I tried to scan the QR code, and it kept saying it was invalid. I pushed the assistance button, and the rep said to take a ticket and upon leaving, I should insert the ticket and then scan the code. I did that, and it didn't work. I ended up paying an additional $22 just to get out of the lot (I tried assistance again, but nobody answered and there were people behind me). I called and spoke to a very nice customer service rep who promptly refunded the $12, but I still paid $10 more than what I should've based on the app. The rep said she'd ask her manager if they could refund me the $10, but I'm going to guess I'm just out of that money. Don't bother with the app...

9. Dezember 2021
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Antwort von Parking.com - K2 Garage

Thank you for your review. We have brought this to the attention of the local management team

Bewertet mit 1 von 5 Sternen

The pass was not recognised at the…

The pass was not recognised at the gate. I received an 'invalid' message. Not really a good advert for Parking.com and as I ended up parking on the street, I'd probably just use that again. It might not be the cheapest, but as I ended up paying $12 for parking I couldn't use, even $4.50 an hour works out to be cheaper - and I look like less of an idiot attempting to get a pass scanned for a solid 5 minutes.

28. Oktober 2021
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Antwort von Parking.com - K2 Garage

Thank you for your review. We have brought this to the attention of the local management team.

Bewertet mit 1 von 5 Sternen

The website was easy to navigate but…

The website was easy to navigate but when I actually went to the garage, the scan qr code didn't work and had to have the attendants (which whom were helpful), help get through the gates. Not sure why it didn't work, but was very frustrating. That was the whole purpose of booking online.

21. Oktober 2021
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Antwort von Parking.com - K2 Garage

Thank you for your review, Shane. We have brought this to the attention of the local management team.

Bewertet mit 1 von 5 Sternen

Pass did not work

Pass did not work. Had to call customer service for help multiple times.

21. September 2021
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Antwort von Parking.com - K2 Garage

Thank you for your review, Peter. We are going to look into this and will reach out directly.

Bewertet mit 2 von 5 Sternen

Needs overall improvement

I started this out with a on-line purchase of a parking pass to save money and time. I pre-loaded the QR code on my phone to be ready when I arrived. Due to traffic, we running late so getting in and out was important. When I pulled up to the scanner, I tried scanning twice and both times it said my ticket was invalid. I then just took a ticket and parked. I recall seeing a sign to pay on the third floor before returning to my car. At the end of the evening, I had to ask the security guard where the machine is located, which he pointed out to me. The screen indicated that it was closed and security guard them pointed out a assistance function and after may rings, the person responded rather coldly that they would help me at the exit. I was able to just pay at the exit to leave. Not a good experience overall.

14. September 2021
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Antwort von Parking.com - K2 Garage

Thank you for your review, Martin. We are going to look into this and will reach out directly.

Bewertet mit 1 von 5 Sternen

Purchase process ok but pass did not work

Purchase process seemed ok. Upon entry to garage, the QR reader was not working apparently, no light came on, would not read code, I was forced to take a ticket, thinking maybe upon exit it would read. Upon exit reader was on but kept saying invalid. I had to pay to get out. So I not only paid for pass, had to pay 2.5 times original cost. I don’t see any reimbursement process.

13. September 2021
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Antwort von Parking.com - K2 Garage

Thank you for your review, David. We are going to look into this and will reach out directly.

Bewertet mit 1 von 5 Sternen
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Antwort von Parking.com - K2 Garage

Sorry you had a negative experience, Valery. This has been brought to the attention of the local management team. Someone will reach out to learn more,

Thank you,
Parking.com

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