Parking garage wasn't labeled, just a single closed garage door. You pull up, hoping it's the right one. No signs inside the garage telling you where you are and after you park and walk out, nothing... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I am very satisfied with parking but little often scan code is not working at aqua radisson hotel then have to call office parking.com and stay 10 or more min on the phone and other people are waiting... Mehr ansehen
I had to pay for 2 parking sessions because I tried using the app, and instead of giving me the session for the times I entered (5pm-1am) it gave me a 2 1/2 hour session (2pm-4:30pm,) which ended befo... Mehr ansehen
Unternehmen hat geantwortet
Wonderful customer service especially from the lady in the Aqua Building parking office. No matter how busy she is she always takes time to listen to any questions/concerns I may have and explains eve... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Kontaktinformationen
225 North Columbus Drive, 60601, Chicago, IL, Vereinigte Staaten
- (312)233-0117
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
You don’t have a system to entrance to…
You don’t have a system to entrance to LL5, shame plus no receipt at exit

Antwort von Parking.com - AQUA
No other option
Every now and then the app fails. Since I started using the prices have gone up by 20%.

Antwort von Parking.com - AQUA
The barcode couldn't be used at the…
The barcode couldn't be used at the gate, so I had to pay the parking fee separately, in addition to the one already charged to my credit card.
I had to pay for 2 parking sessions…
I had to pay for 2 parking sessions because I tried using the app, and instead of giving me the session for the times I entered (5pm-1am) it gave me a 2 1/2 hour session (2pm-4:30pm,) which ended before my shift at work started. Then I had problems getting into the garage, so had to take a ticket to get the bar to raise.

Antwort von Parking.com - AQUA
The parking space is to small
The parking space is to small. A few times I had to get in on the passenger side to climb over to driver side.
Parking reservation does NOT open in…
Parking reservation does NOT open in app but only from link in email.

Antwort von Parking.com - AQUA
The QR code scanner wasn’t working.
The QR code scanner wasn’t working. I called for assistance but the person was very hard to understand but more or less told me to leave the parking garage. Cars were behind me so I couldn’t back up. I had to take a parking ticket and pay before leaving which cost me 4x the amount I already paid.

Antwort von Parking.com - AQUA
App problems
There was 2 separate times I bought a pass with the app Parking.com, and once the QR code to exit was not appearing and the other time the QR code was not working upon exiting. I pressed the button for assistance and both times the operator understood that I bought the pass on the app, and understood that it was because of the app that it wasn’t working and the operator both times tried charging me the $100 fee, even though the payment on the app went through, and did not want to open gate for me. Upon arrival QR code worked but not while trying to exit. So it was obviously a app problem. The operators gave me such a hard time, they eventually opened it, but it took a long time, and you can tell that they didn’t want to.

Antwort von Parking.com - AQUA
A mintue over they charge you 23…
A mintue over they charge you 23 dollars. Terrible. Customer service isn’t very nice here either
the app sucks
the app sucks. its not easy to use. it looks old. you guys dont take apple pag or paypal. i hated everything
Garage was clean and well lit.
I paid online and reserved my spot…
I paid online and reserved my spot ahead of time. when i got to the garage, the email that was sent to me did not show a bar code or anything for me to get into the garage. i ended up paying again.
Keep scanning and paying for the…
Keep scanning and paying for the parking but whenever I scan in to the lot is keeps denying my parking pass. Really annoying hope the problem can get fixed soon .

Antwort von Parking.com - AQUA
great customer service
when I made a mistake on the first reservation and needed to cancel, it happened immediately! Great customer service!
The app doesn’t always work
The app doesn’t always work. Often I can’t complete my reservation without the app closing. Your reservation can only be made in every 30 min, which isn’t good if you arrive early. I hate using this app but there’s no other option that allows a discount.

Antwort von Parking.com - AQUA
Everything went great
Everything went great. I would suggest listing that the Aqua parking garage door opens once you drive up to it. Until then it looks inaccessible. We did take a ticket to get in and then scanned our QR code from our payment to exit. I am not sure if scanning the QR code would have worked to get in, but that process is what the hotel told us. The oversized spot was wonderful. The clearance on the parking garage entry did say 8ft 2in, but when booking it said 6ft 8in, so I am not sure what is correct, but our area had a ton of clearance.

Antwort von Parking.com - AQUA
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.







