I used to park regularly at this garage; never again! They installed a computer system they don’t know how to use. They didn’t register my car correctly when I parked, and it took me 5 hours and long... Mehr ansehen
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Das sagen Bewerter
Apparently, when I dropped the car off, the attendant failed to enter the pre paid information into the ticket issuing system which led to some "discussion" on check out. I had to prove I had already... Mehr ansehen
Unternehmen hat geantwortet
The person who received the car upon arrival registered it with another brand and did not find it upon return and waited for us for 30 minutes while looking for it. Furthermore, for not looking at the... Mehr ansehen
Unternehmen hat geantwortet
Charged for an oversize vehicle when my Nissan Frontier (17.5') is the same length as a Ford Mustang (17.5') because it's a pickup. Otherwise, valet parking only was a different experience.
Unternehmen hat geantwortet
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Whether you need city parking, commuter parking, special event parking, monthly parking, or airport parking, or are just looking for discount parking, Parking.com will help you find the best parking spot near your destination. Search for convenient parking lots and garages across the U.S., in over 80 cities, including NYC, Boston, Washington DC, Philadelphia, Chicago, San Francisco, and Los Angeles. Simply search for a parking spot where and when you need it, compare parking rates, reserve, and pre-pay for parking at your desired location. Let Parking.com help you find parking, so you can move on to the bigger and better things in life!
Kontaktinformationen
2107 Sansom Street, 19103, Philadelphia, PA, Vereinigte Staaten
- (215)568-4018
3.0
Akzeptabel
20 Bewertungen
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Parkers beware…
I used to park regularly at this garage; never again! They installed a computer system they don’t know how to use. They didn’t register my car correctly when I parked, and it took me 5 hours and long conversations with customer service to retrieve my car. Others were waiting for an hour for the valets to retrieve their cars; they apparently had inadequate information to find parked cars, and cars were lined up on the street for half an hour or more, because it took so long to register them. They should return to their old paper system!
13. September 2025
Bewertung ohne vorherige Einladung
Pre paid spot was a SCAM
Pre paid for a spot. Got there and they said garage was full. Tried to cancel it wouldn’t let me. Emailed support and submitted all info to them. Never heard back. Complete scam and waste of time
13. Februar 2025
Very unhappy with parking provider
Would give zero if I could. Had a problem with my parking fee, called provider (2107 Sansom, PHL) several times to discuss. Left detailed, polite messages, never got the courtesy of a reply. Very disappointed. Beware!!
23. August 2024
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review. We appreciate you letting us know. Please reach out to us at customercare@spplus.com to speak to us directly.
Thank you,
Parking.com
It was great to just drop off my…
It was great to just drop off my vehicle and they parked it. I reserved a time and paid for it online. They brought my vehicle to me when I returned.
6. Juni 2024
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
My rating of parking garage on Sansom Street
I was pleased with the cost and the attendants were very nice.
21. Mai 2024
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Charged for an oversize when only average
Charged for an oversize vehicle when my Nissan Frontier (17.5') is the same length as a Ford Mustang (17.5') because it's a pickup. Otherwise, valet parking only was a different experience.
25. Oktober 2023
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review. We will share this with the local management team to review. All SUVs, Crossovers, Vans, and Pick-ups that are 181″ or more in length and 70″ or more in height and models that are 75″ or higher regardless of length are subject to an extra charge for parking.
Thank you,
Parking.com
Little desire to work
The person who received the car upon arrival registered it with another brand and did not find it upon return and waited for us for 30 minutes while looking for it. Furthermore, for not looking at the data carefully, he wanted to charge us again.
15. Oktober 2023
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review. We are very sorry to hear this and appreciate your feedback. We will share it with the local management team.
Thank you,
Parking.com
So super easy and convenient!
So super easy and convenient!! The employee at the parking garage was super sweet and fast.
13. Oktober 2023
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review, Shannon. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Quick and easy to make the online…
Quick and easy to make the online reservation. Fast in and out of the parking garage.
16. September 2023
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review, John. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
Prepaid confusion at checkout
Apparently, when I dropped the car off, the attendant failed to enter the pre paid information into the ticket issuing system which led to some "discussion" on check out. I had to prove I had already pre paid (found the email on my phone) before they would release my car.
11. Februar 2023
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review, David. We are glad everything worked out you enjoyed your stay with us!
Thank you,
Parking.com
Charged for closed garage
Update: they reached out to me and issued a refund. Good customer service follow-up.
I paid $16 for a closed garage and have yet to hear back from them.
1. Januar 2023
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review. We will look into this and reach out directly.
Thank you,
Parking.com
The company provided fast and friendly…
The company provided fast and friendly service.
8. Dezember 2022
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
onsite emplyees had bad working…
onsite emplyees had bad working attitude, poor communication skills, and insufficient operating experience.
6. November 2022
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review. We appreciate your feedback and will share it with the local management team to review.
Thank you,
Parking.com
Attendant at parking facility was rude…
Attendant at parking facility was rude and disrespectful. He had no knowledge of online payment. He tried to charge me more money from the pre order payment I paid up front online. Gave him printout of receipt and at first he didn't want to accept it. We had to explain to him about online purchase. Bad customer service
4. Juni 2022
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review. We appreciate your feedback and will share it with the local management team to review.
Thank you,
Parking.com
They went their way to make sure my car…
They went their way to make sure my car was safe I was traveling from NY with some of my products on the hood of my car they made sure that everything wasn’t touched thanks so much
1. Mai 2022
Antwort von Parking.com - 2107 SANSOM STREET
Thank you for your review. We are glad you enjoyed your stay with us!
Thank you,
Parking.com
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