pamo. design Bewertungen 

467
•
TrustScore 3.5 von 5

3.5

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

My original order of the Kim double 3 oak arrived incomplete, with multiple damaged parts. Pamo sent three replacement orders, all of which arrived in only plastic bags with no protection, therefore t... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great flexible solution to awkward closet spaces. It’s nice they have ready made configurations but I needed the DIY option. Very easy to design and put together yourself since they give you all the... Mehr ansehen

Bewertet mit 5 von 5 Sternen

The product is excellent and shipping was seamless. We had to exchange one of our items for another and Angie was incredibly helpful walking me through the process for timely resolution. I highly reco... Mehr ansehen

Bewertet mit 1 von 5 Sternen

I had a problem with connections and couldn’t get any help so I ended up going to Home Depot and getting a diff connection. I don’t like leaving bad reviews but their lack of response left no other ch... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Geschäft für Dekoration und Inneneinrichtung
  2. auch in
  3. Möbelgeschäft
  4. Möbelhersteller

Vom Unternehmen geschrieben

Industrial Design I urban Interior I unique& individual Our Industrial clothes rail for your home ✔️ clothes rails & industrial furniture in various sizes ✔️ Check it out -> www.pamo-design.com


Kontaktinformationen

3.5

Akzeptabel

TrustScore 3.5 von 5

467 Bewertungen

5 Sterne
4 Sterne
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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 90 % seiner negativen Bewertungen beantwortet

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3.5

Alle Bewertungen

(467)

151 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 1 von 5 Sternen

wobbly and swaying piece of…

What a wobbly and swaying piece of furniture. I am so saddened by the quality and inability to use it. I missed the window to return them because I waited to assemble them after our remodel.
I do want to clarify that we purchased the free standing double rack. Without a double base or corner pieces of some sort, you can do the math: it will sway.

1. August 2025
pamo. design-Logo

Antwort von pamo. design

Thank you for your review of your order. We’re sorry to hear that you are not satisfied with the received product. When assembling the freestanding clothing rack, it is very important to tighten all connections securely. In particular, the set screws on the clamps must be tightened firmly. Once all connections are properly secured, the clothes rack will not wobble and will stand very stably.

Additionally we offer an extended return window of 100 days and as I can see this has not passed for your order yet. Please send an email to support@pamo-design.de for further instructions if you still wish to return the clothing rack.

Best regards from the pamo. Team

Bewertet mit 3 von 5 Sternen

I so badly wanted to love this closet…

I so badly wanted to love this closet system. The instructions were unclear and need some adjustment. I had to do a lot of troubleshooting and engineering in order to get the system built and fitting it into my closet. Also, there is a lack of measurements for all pieces in the system so I ended up having to buy additional parts for the closet system to fit. The threading on the pipes is painted black so when assembling the product the paint chips off. Overall, I think there is real potential for this closet system to succeed - it just requires more user experience thought in the design/assembly.

4. September 2025
pamo. design-Logo

Antwort von pamo. design

Thank you very much for your feedback on your order and our products. We highly appreciate this. If you need any assistance from our side please contact us via email (support@pamo-design.de).

Bewertet mit 5 von 5 Sternen

Amazing value

Amazing value - it installed beautifully and easily. Immediately elevated our space while providing additional closet space.

4. September 2025
Bewertet mit 3 von 5 Sternen

Great overall...but...

The quality of the product is great. However, the zero-tolerance design actually makes the construction of this system more challenging than one would think. I think the concept is great but the design has some flaws when threading pipe sections. You essentially have to tighten and loosen at the same time when assembling. So, if there are any adjustments that need to be made post assembly...you have to deconstruct sections to fix your error. Also, for an experienced pipe fitter, the assembly time would make sense. While the videos and instructions demonstrate a quick assembly. Thus install took me almost 2.5 hours for the KIM-2 metal with 5 shelves. The tolerance for the shelves is way too tight and requires some bending in order to fit if you've threaded your pipe ends to the couplers 100%. A common issue with threaded pipe is that they are not all perfect. So I would strongly recommend adding teflon tape to your system instructions for overstable construction at pipe joints. If you mount this setup against a wall on one of the vertical edges, you have to reverse the shelve support so that you thread from inside the shelf. I made this work with some head scratching along the way. Once installed the rack system is great. Highly functional. Looks wonderful. I think this system probably works best in big open spaces or small apartments. Installing in a physical closet is a unique challenge but i was successful. I would revisit some of your design to improve these small errors and add a fraction of tolerance +/- 1/16" on either side for shelving install.

4. September 2025
pamo. design-Logo

Antwort von pamo. design

Thank you very much for your detailled feedback. This is really helpful. Please let us know if you need any assistance from our side. We are happy to help.

Bewertet mit 5 von 5 Sternen

Very nice!

Nice quality - lighter than expected (a good thing!), packaged well, super easy to install, and pretty quick delivery. We love the look and it was a quick solution to expand our store assortment.

25. August 2025
Bewertet mit 2 von 5 Sternen

Paper instructions are not clear and…

Paper instructions are not clear and easy to distinguish some parts. Took more than so called 60 minutes. Also do not like how the bottom poles are not threaded- would be a lot sturdier if they did. I would not recommend this product. Would rather go get pipe cut and assemble my own design.

22. August 2025
pamo. design-Logo

Antwort von pamo. design

Thank you very much for your feedback. We’re sorry to hear that you had challenges assembling the clothes rack and that the instructions weren’t clear enough for you. Did you also use our video guide? It shows the assembly step by step. Customer feedback on this has been very positive so far, as it makes the assembly even easier to understand.

If all the steps in the instructions are followed and the tubes and connectors are firmly screwed together, the product will be very stable in the end, so no floor mounting is necessary. If you are still having issues with stability, please contact our customer support via email with detailed information, ideally with photos. We’ll be happy to assist you.

Best regards,
the pamo. team

Bewertet mit 1 von 5 Sternen

Flimsy rack and poor customer service

Flimsy rack and poor customer service. Bars not fully adjustable to vary heights. Other product on the market feature heavier weight poles and a more customizable rack heights. This product was put together by a professional who shared my opinion that this when full tightened was shaky and not as stable as needed. I attempted to raise bars to hang longer items and shape of is not
Symmetrical top to bottom and this is impossible. Return request still unanswered 46hrs at this update and return would require disassembling, reboxing, and shipping out of country at our expense.

18. August 2025
pamo. design-Logo

Antwort von pamo. design

Thank you for your review of your order. We’re sorry to hear that you are not satisfied with your purchase. When assembling the freestanding clothes rack you ordered, it is very important to tighten all connections securely. In particular, the set screws on the clamps must be tightened firmly. Once all connections are properly secured, the clothes rack will not wobble and will stand very stably.

I have also reviewed your comment regarding our service, as we hold ourselves to high standards of quality in this area. We respond to emails within 24–48 hours on business days. So far, this timeframe has not yet been exceeded in your case, and we will be sending you a response to your inquiry shortly.

If you would like to add anything further to your inquiry, please feel free to reply to the confirmation email you received.

Best regards,
The pamo. Team

Bewertet mit 5 von 5 Sternen

A+ Customer Service

There was an issue with some incorrect pieces in my original shipment, and it took about two months to get it all straightened out. But the Pamo customer service team members were beyond patient, and worked with me until every issue was solved. I'm super pleased with my hanger. Even with the delay, it was a REALLY good experience working with this company.

1. Juli 2025
Bewertet mit 1 von 5 Sternen
pamo. design-Logo

Antwort von pamo. design

Thank you for your review. I have checked this issue and recognized that we already replied to your email regarding this issue on 26th August. We have resend it and we are looking forward to your response and to solve this with you.

Best regards from the pamo. team

Bewertet mit 2 von 5 Sternen

Tricky Return Process

Tricky Return Process. It’s not automated, so expect a week of emails back and forth plus paying shipping fees.

29. Juli 2025
pamo. design-Logo

Antwort von pamo. design

Thank you for your feedback. The happiness of our customers is really important to us. For this reason we are already working on a solution to simplify the return process.

Please let us know if you need any further assistance.

Best regards from the pamo. team

Bewertet mit 3 von 5 Sternen

Horrible instructions and a nightmare…

Horrible instructions and a nightmare to assemble. The engineering design also doesn't provide the most stable unit, at least in the free-standing one that I purchased. It leans to one side.

21. Juli 2025
pamo. design-Logo

Antwort von pamo. design

Thank you for your feedback on your order. We’re very sorry to hear that assembling the clothes rack was a challenge for you. Most of our customers usually find our instructions easy to follow, so it would be very helpful if you could let us know which points you would have liked to see included in the instructions.

Additionally, with our freestanding models, it’s important to make sure that all connections are screwed together very tightly. If this is done, the clothes rack should stand very securely without leaning to one side.

Please let us know if there’s any way we can support you with this. You’re welcome to send us an email at [support@pamo-design.de](mailto:support@pamo-design.de).

Best regards,
The pamo. Team

Bewertet mit 1 von 5 Sternen

Complete Failure

I had my handyman (who is very capable and experienced) hang 4 of these for me. They are flimsy and now there is a hole in my wall the size of my head. Will never purchase again from this company. Wish I could upload photos to show you. It nearly fell on my 3 year old. So dangerous.

18. Juli 2025
pamo. design-Logo

Antwort von pamo. design

Thank you for taking the time to leave a review of your order with us. We are very sorry that you had such an experience during the assembly process. When mounting to the wall, it is important to always check whether the wall is capable of bearing the load. While we can test and specify the maximum load capacity of our products themselves, we unfortunately cannot guarantee the individual load-bearing capacity of the wall. Checking this is the customer’s responsibility. If necessary, suitable mounting material may need to be purchased separately from a hardware store to ensure the load capacity.

We would be happy to review your specific case together with you. Please send us further details and photos by email to [support@pamo-design.de](mailto:support@pamo-design.de).

We look forward to hearing from you.

Kind regards from the pamo. team

Bewertet mit 3 von 5 Sternen

Shelving design is awful but the product is good overall

The railing, delivery, and product was all good but putting on the shelving was the most frustrating experience o think I’ve ever had with assembly. There’s no way to support or hold the shelf in place and trying to actually mount it to the rail is so extremely difficult. Terrible design!!!

16. Juli 2025
pamo. design-Logo

Antwort von pamo. design

We’re sorry to hear about your frustration with the shelving assembly. We appreciate your feedback. It's true that the assembly of the shelves can be a bit difficult if you do this on your own. This is why we mention at the product page and at the instruction that you need the assistance of a second person. With a pair of helping hands the assembly is no problem. If you need further assistance, we’re happy to help—just let us know.

Best regards from the pamo. Team

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