Pabau Practice Management 

Pabau stands out for its user-friendly design and excellent support team. Setting up our workflows was straightforward, and whenever we have a question, the support team is responsive and genuinely helpful. Our staff picked it up quickly, and our patients love the seamless online booking experience. Highly recommend!

Pabau is my clinic's CRM and I rely heavily on it. Very efficient and straight forward and user friendly.

Pabau has been an invaluable support for my business, especially with day today admin as I work my myself and that has helped me massively!
Since working with Pabau, my business is far more organized, and I can clearly see its potential to grow. The team is consistently helpful and professional. Martha and Georgina deserve a special mention! They have been absolutely amazing, always kind, responsive, and a genuine pleasure to work with.
After I started working with Pabau fells like having a real support behind me!
Erika Lopes

Pabau has been a great practice management system for our clinic. It’s well designed, easy to use, and covers everything from bookings and consent forms to patient records and reporting. The system helps keep the clinic organised and running smoothly. Support has also been responsive and helpful whenever needed. Overall, a reliable and efficient platform for aesthetic and medical practices

Eve was so helpful ,she explained things fully and clearly giving me a much better understanding of the system.
Really appreciate her continued support

I just started to use Pabau and wanted to say big thank you for all your support. Highly recommend

The support team were very patient. They answered all my questions and were very generous.

Damian is always so helpful. He is always happy to help, whether it is a small question or a complex one. He is friendly and positive and we have never had a bad experience with Damian. Making the 'IT side' of the business easy and relatively stress free. Any issues, we always reach out to Damian

Hi I have been a customer of Pabau for almost two years. The customer service is worth every penny. I a very pleased with how the system works and the advisors which are available to help your system run smoothly and professionally.

We have recently signed up with Pabau and are very happy with the experience so far. The onboarding process was straightforward and well organised, and the platform features are impressive and easy to navigate. Everyone we’ve dealt with has been extremely accommodating, attentive, and supportive, providing excellent customer service from the start. We’re excited to move forward with Pabau and look forward to using the system as we continue to grow.

Overall, my experience with Pabau has been very positive. The system is user-friendly and well suited to managing an aesthetic clinic. Appointment booking, client records, and staff scheduling are easy to use and save a lot of time. The platform helps keep everything organized in one place, which is extremely valuable for day-to-day clinic operations.

Easy and detailed onboarding process. Would recommend.

Easy to implement into new business. Staff very helpful during set up process.

Pabau is the most convenient platform to handle everything and score all the results in one place. Their team is awesome and the whole experience and smooth. I really appreciate technical convenience and potential, professionalism from the team and beyond understanding assistants. 10/10, so happy i learned about them and I wish I could implement this system earlier.

I'm a start up and have found the support so far in my set up fantastic. I feel a lot of the small details which really matter are being taken care of with the support of the team to create the vision I have. Would highly recommend this system and the team for the support received.

Pabau is een zeer complete praktijksoftware die goed aansluit bij cosmetische en medische praktijken die professioneel willen werken en willen doorgroeien. Het platform combineert agenda, elektronisch patiëntendossier, consent, facturatie en geautomatiseerde communicatie in één systeem en ondersteunt goede dossiervoering, traceerbaarheid en kwaliteitsborging.

Een belangrijk pluspunt is de helpdesk. Support is goed bereikbaar, denkt actief mee en helpt zowel bij technische vragen als bij het inrichten van workflows. De ondersteuning voelt betrokken en oplossingsgericht. Daarnaast is er via de accountmanager of vertegenwoordiger vaak ruimte voor overleg en tegemoetkomingen of maatwerkafspraken, wat prettig is bij groei of langdurig gebruik.

Aandachtspunt blijft de kosten- en creditsstructuur. Sommige functies die basaal aanvoelen, vereisen credits of vallen buiten het standaardpakket. Het is daarom belangrijk vooraf goed te bekijken waarvoor credits nodig zijn en hoe deze worden ingezet, om onverwachte kosten te voorkomen.

Wat het systeem nóg sterker zou maken, is ingebouwde bewaking van vervaldata van medicatie en producten. Voor medische en cosmetische praktijken zou dit een waardevolle toevoeging zijn binnen het kwaliteits- en veiligheidsdomein.

Samenvattend is Pabau een krachtig en toekomstbestendig systeem met uitstekende ondersteuning, mits je het bewust inricht en duidelijke afspraken maakt over functionaliteiten en kosten.

Helpful for start ups - Bryan was very accommodating

Dorian has been really helpful in keeping the production and opening of my account on track and regularly checking in with me. I am still in the process of completing my onboarding but would recommend Pabau based off service alone.

Bryan was very informative on the changes to help with our team requirements and what was on offer using Pabau.

Pabau is a smart system that really works for you when you utilise all its features. The team are easily contactable and incredibly responsive if you have an issues or have any questions. The dedicated team are really keen to spend time with you so you get the most out of Pabau.