No customer service.
Magazine not delivered despite renewing subscription. No contact telephones that work. Was contacted by email and no response. Dreadful customer service.
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OYLA is a popular science magazine for young readers and their families. Every issue offers a look into world-changing discoveries, unsolved mysteries and surprising scientific principles behind everyday objects.
128 City Road, London, EC1V 2NX, London, Vereinigtes Königreich
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Magazine not delivered despite renewing subscription. No contact telephones that work. Was contacted by email and no response. Dreadful customer service.
Would rate is lower than 0 if able.
Purchased annual subscription few months ago. Now 4 issues missed/not delivered. Contacted customer services who promised to make sure that missed issues are sent and May issue will be delivered by 5th May. Not happening. Still did not see any of issues. Very sad but seems as complete scam.
Ordered 3 months ago, still not received,
Is it a scam??
Correction, house number was missing in the address and all was then sorted.
Very good content, I just need to go through the details in the content but I would have loved such a resource as a kid!
I think however that even if I was to find missing details in the content/inaccuracies, this is an excellent content for a kid looking at what interests them and start deciding about their future.
We subscribed to Oyla for our children in 2020, we found it to be a very interesting and informative magazine about a range of topics, including natural sciences, history, mathematics, technology, psychology, philosophy, geography.
Best of all, the magazine has no adverts, its income is solely from subscribers. We would recommend it whole-heartedly.
Picked up a subscription for the youngest some time back and it's been the first publication he actively looks forward to receiving. He gets to use it for school, and is enjoying the introduction to different topics that he can then go on to research further. I have yet to see him allow a single issue anywhere near the recycling, so it appears to be a firm favourite.
We subscribed for a 6 month publication as a gift but have tried to cancel as it was deemed not quite right for the recipient. However on trying to cancel the subscription via various methods (emailing 3 times, phone number, refund page on the website, messenger) we have had absolutely no response about our request. The customer service is absolutely non existent, and we are yet to receive the refund even though the website states it would be done within 24 hours. UNACCEPTABLE!
I’ve found these to be very high quality. My son is obsessed with them and typically reads the articles several times. We just renewed for a second year and have found the articles relevant and accessible. The imagery and layout are professionally done and keep kids reading.
This is an outstanding publication. I bought a subscription for myself, and I'm almost 60! Math and other STEM topics were taught in a very different and pretty much indecipherable way when I was trying to learn them as a kid. I have learned so much from this magazine. And as a graphic artist, I am very impressed by the excellent illustrations that make their lessons easy to visualize. I'm thrilled when I see each issue in my mailbox and I keep every one.
To Asher Whitney, below, who whined to great extent that the articles "seem like translations," perhaps some of them are. Oyla is published in at least 12 countries in several languages, which I find thrilling. Asher seems to be a terribly provincial chap who is offended that any non-English speaker has the nerve to write about STEM topics. I have never for one moment felt that I was reading in Oyla "a translation" of work in a different language--not that it would matter.
This reads as if it were a translation from another language. The individual sentences are mostly grammatical, but the paragraph composition and organization are haphazard, inconsistent, illogical. It's as if a random marketing sophomore were assigned to piece together scientific articles. Additionally, there are typically several obvious errors in each issue - an example would be a recent article that swapped the descriptions for parabola and hyperbola to the incorrect image...bush league stuff. It's obvious that the scientific editing is by a poor writer, and/or the English editing is by a someone lacking basic STEM education.
Sorry Christi Davis (previous 1-star review), but your understanding of proportion is incorrect. Surface area is proportional to square of height, and volume is indeed proportional to the cube of height (of a person). This holds regardless of the shape of an object, so the article was correct.
I downloaded a pdf copy of the magazine. I only made it partway through the first article, “Why don’t Giants and Miniature People Exist?” before I knew that it was awful. The science was so inaccurate and incorrect that my 14 year old son would have been offended! Humans are not cube shaped, so the volume of a human is not calculated as the cube of their height. The logical inconsistencies within the article were astounding. Please have someone with a degree in a hard science read the articles before publishing them.
Ordered mine nearly 2 months ago. No magazine, No replies to my emails and fb messages and the phone number on the website is incorrect.
I liked the magazine. My 10 year old son loves it.
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